Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by Axis Bank Team. If you also belong to the team, you can get access from here

Axis Bank

Compare button icon Compare button icon Compare
3.8

based on 24.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
Filter reviews by

Axis Bank Customer Service Officer Reviews

based on 265 reviews
Updated 20 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.0

Skill development

3.8

Job Security

3.6

Company culture

3.5

Salary & Benefits

3.4

Promotions/Appraisal

3.3

Work Satisfaction

3.2

Work-Life balance

Top Mentions in Axis Bank Customer Service Officer Reviews

265 reviews found

Sort by: Popular

Similar companies for Customer Service Officer

View All
HDFC Bank Reviews
3.9
 • 34 Reviews
ICICI Bank Reviews
4.2
 • 509 Reviews
Kotak Mahindra Bank Reviews
4.1
 • 34 Reviews
IndusInd Bank Reviews
2.5
 • 7 Reviews
Yes Bank Reviews
2.2
 • 4 Reviews
Bandhan Bank Reviews
3.6
 • 8 Reviews
View more

View More

Logo
You are reading trusted reviews. Keep reading to find out more about Axis Bank.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

People also ask about Axis Bank's Customer Service Officers

Is Axis Bank a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 265 employee reviews, it's clear that most customer service officers have an average experience working at Axis Bank. Skill development holds the highest rating at 4.0, while work-life balance is rated the lowest amongst all factors at 3.2. Read reviews about skill development and work-life balance on AmbitionBox.
Does Axis Bank pay their Customer Service Officers well?
According to AmbitionBox reviews, Axis Bank customer service officers rate their salary and benefits at 3.5 out of 5, based on 265 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Axis Bank's customer service officers salaries here and to read reviews specifically about salary and benefits at Axis Bank for customer service officers, click here.
How is the work culture at Axis Bank for Customer Service Officers?
Work culture at Axis Bank for customer service officers is rated 3.6 out of 5 by 265 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Axis Bank for customer service officers, click here.
How is the job security at Axis Bank for Customer Service Officers?
Based on 265 reviews on AmbitionBox, Axis Bank's customer service officers rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Axis Bank for customer service officers, click here.

Tell us how to improve this page.

Gender Based Ratings for Axis Bank Customer Service Officer

based on 250 reviews
3.7
Rated by 110 Women

Rated 4.0 for Job Security and 3.9 for Skill Development

women
3.6
Rated by 140 Men

Rated 4.0 for Skill Development and 3.7 for Job Security

men

Working Days for Axis Bank Customer Service Officer

based on 265 reviews
Alternate Saturday off
47%
Monday to Saturday
42%
Monday to Friday
8%
Other
2%
Rotational Shift
1%

Work Timings for Axis Bank Customer Service Officer

based on 265 reviews
Flexible timing
Strict (9am - 7pm)
Strict (9am - 9pm)
37%
10%
9%
44% employees reported other strict timings

Shift Timings for Axis Bank Customer Service Officer

based on 265 reviews
Day shift
Night shift
98%
2%

Business Travel for Axis Bank Customer Service Officer

based on 265 reviews
Within city
53%
No travel
38%
Within country
6%
Within the city
2%
International travel
1%
Axis Bank Customer Service Officer Salary
based on 526 salaries
₹1.4 L/yr - ₹8.5 L/yr
27% more than the average Customer Service Officer Salary in India
View more details
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
22 total responses
softskill
Job/Soft skill training
21 total responses
+1 more benefit
Compare Axis Bank with

HDFC Bank

3.9
Compare

ICICI Bank

4.0
Compare

State Bank of India

3.8
Compare

Kotak Mahindra Bank

3.8
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company