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Axis Bank

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3.8

based on 24.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Axis Bank Customer Service Officer Reviews

based on 263 reviews
Updated 7 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.0

Skill development

3.8

Job Security

3.6

Company culture

3.5

Salary & Benefits

3.4

Promotions/Appraisal

3.3

Work Satisfaction

3.3

Work-Life balance

Top Mentions in Axis Bank Customer Service Officer Reviews

263 reviews found

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People also ask about Axis Bank's Customer Service Officers

Is Axis Bank a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 263 employee reviews, it's clear that most customer service officers have an average experience working at Axis Bank. Skill development holds the highest rating at 4.0, while work-life balance is rated the lowest amongst all factors at 3.3. Read reviews about skill development and work-life balance on AmbitionBox.
Does Axis Bank pay their Customer Service Officers well?
According to AmbitionBox reviews, Axis Bank customer service officers rate their salary and benefits at 3.5 out of 5, based on 263 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Axis Bank's customer service officers salaries here and to read reviews specifically about salary and benefits at Axis Bank for customer service officers, click here.
How is the work culture at Axis Bank for Customer Service Officers?
Work culture at Axis Bank for customer service officers is rated 3.6 out of 5 by 263 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Axis Bank for customer service officers, click here.
How is the job security at Axis Bank for Customer Service Officers?
Based on 263 reviews on AmbitionBox, Axis Bank's customer service officers rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Axis Bank for customer service officers, click here.

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Gender Based Ratings for Axis Bank Customer Service Officer

based on 248 reviews
3.7
Rated by 109 Women

Rated 4.0 for Job Security and 3.9 for Skill Development

women
3.7
Rated by 139 Men

Rated 4.0 for Skill Development and 3.6 for Job Security

men

Working Days for Axis Bank Customer Service Officer

based on 263 reviews
Alternate Saturday off
47%
Monday to Saturday
42%
Monday to Friday
8%
Other
2%
Rotational Shift
1%

Work Timings for Axis Bank Customer Service Officer

based on 263 reviews
Flexible timing
Strict (9am - 7pm)
Strict (9am - 9pm)
37%
10%
9%
44% employees reported other strict timings

Shift Timings for Axis Bank Customer Service Officer

based on 263 reviews
Day shift
Night shift
98%
2%

Business Travel for Axis Bank Customer Service Officer

based on 263 reviews
Within city
53%
No travel
38%
Within country
6%
Within the city
2%
International travel
1%
Axis Bank Customer Service Officer Salary
based on 529 salaries
₹1.4 L/yr - ₹7 L/yr
26% more than the average Customer Service Officer Salary in India
View more details
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
22 total responses
softskill
Job/Soft skill training
21 total responses
+1 more benefit
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