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Axis Bank

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Axis Bank Customer Service Officer Reviews

Updated 14 Feb, 2025
Overall Rating
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3.7/5
based on 266 reviews

Rating distribution

Category Ratings

4.0

Skill development

3.8

Job security

3.6

Company culture

3.5

Salary

3.4

Promotions

3.3

Work-life balance

3.3

Work satisfaction

What employees say about Axis Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

Alternate Saturday off

47% employees reported

Flexible timing

Flexible timing

37% employees reported

Within city

Within city

53% employees reported

Gender based rating

3.7
female

Rated by Women

110 reviews

3.6
male

Rated by Men

141 reviews

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Top Mentions in Axis Bank Customer Service Officer Reviews
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266 reviews found

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Read Axis Bank Customer Service Officer Reviews based on locations

3.1
 Mumbai

 (12)

2.8
 Chennai

 (12)

4.8
 Bangalore / Bengaluru

 (9)

3.9
 Kolkata

 (9)

3.9
 Bhopal

 (8)

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People also ask about Axis Bank's Customer Service Officers

Is Axis Bank a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 266 employee reviews, it's clear that most customer service officers have an average experience working at Axis Bank. Skill development holds the highest rating at 4.0, while work-life balance is rated the lowest amongst all factors at 3.3. Read reviews about skill development and work-life balance on AmbitionBox.
Does Axis Bank pay their Customer Service Officers well?
According to AmbitionBox reviews, Axis Bank customer service officers rate their salary and benefits at 3.5 out of 5, based on 266 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Axis Bank's customer service officers salaries here and to read reviews specifically about salary and benefits at Axis Bank for customer service officers, click here .
How is the work culture at Axis Bank for Customer Service Officers?
Work culture at Axis Bank for customer service officers is rated 3.6 out of 5 by 266 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Axis Bank for customer service officers, click here .
How is the job security at Axis Bank for Customer Service Officers?
Based on 266 reviews on AmbitionBox, Axis Bank's customer service officers rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Axis Bank. To read reviews about job security at Axis Bank for customer service officers, click here .

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Axis Bank Customer Service Officer Salary
based on 619 salaries
₹1.3 L/yr - ₹8.6 L/yr
25% more than the average Customer Service Officer Salary in India
View more details
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
22 total responses
softskill
Job/Soft skill training
21 total responses
+1 more benefit
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