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Axis Bank

3.7

based on 26.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Axis Bank Customer Service Officer Reviews

Updated 7 Dec, 2024

Category Ratings

4.0

Skill Development

3.8

Job Security

3.6

Company Culture

3.5

Salary

3.4

Promotions

3.3

Work-Life Balance

3.3

Work Satisfaction

What employees say about Axis Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

47% employees reported

Flexible timing

36% employees reported

Within city

53% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

110 reviews

3.7

Rated by Men

141 reviews

Axis Bank is rated 3.7 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with th... Read more

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Top Mentions in Axis Bank Customer Service Officer Reviews

Work Life Balance (23)

Work Environment (23)

Work Culture (22)

Salary (18)

Learning (17)

Senior Management (16)

14 reviews found

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Discover interview dos and don'ts from real experiences

Customer Service Officer in Mimbai

Customer Service Department

4.0

posted on 24 Sep 2021

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Axis Bank

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works atAxis Bank

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Top Rated Mega Company - 2024

Top Rated Banking Company - 2024

HQ - Mumbai, Maharashtra, India

Banking

1 Lakh+ Employees (India)

Public

Financial Services

People also ask about Axis Bank's Customer Service Officers

Is Axis Bank a good place to work for Customer Service Officers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 14 employee reviews, it's clear that most customer service officers have an average experience working at Axis Bank. Skill development holds the highest rating at 4.0, while work-life balance is rated the lowest amongst all factors at 3.3. Read reviews about skill development and work-life balance on AmbitionBox.

Does Axis Bank pay their Customer Service Officers well?

According to AmbitionBox reviews, Axis Bank customer service officers rate their salary and benefits at 3.5 out of 5, based on 14 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Axis Bank's customer service officers salaries here and to read reviews specifically about salary and benefits at Axis Bank for customer service officers, click here .

How is the work culture at Axis Bank for Customer Service Officers?

Work culture at Axis Bank for customer service officers is rated 3.6 out of 5 by 14 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Axis Bank for customer service officers, click here .

How is the job security at Axis Bank for Customer Service Officers?

Based on 14 reviews on AmbitionBox, Axis Bank's customer service officers rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Axis Bank. To read reviews about job security at Axis Bank for customer service officers, click here .

Axis Bank Customer Service Officer Reviews by Locations

Axis Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Axis Bank reviews submitted by Axis Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Axis Bank is the right company for you. 47% of employees reported the working days at Axis...