Amazon Customer Service Officer Reviews

Likes

I am passionately customer-obsessed, dedicated to delivering exceptional experiences that exceed customer expectations and build lasting loyalty

Dislikes

I dislike bias, especially when it affects perceptions despite consistent delivery of results

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Amazon work environment very good.

Dislikes

I have joined Amazon 2 times but every 2 times they hired as a contractual job.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work from home

Dislikes

1. High Work Pressure – The fast-paced environment and high expectations can sometimes be stressful. 2 - Strict matrix monitoring

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I really enjoyed doing the job. I liked that it was work from home .If I get a chance again, I want to work in Amazon again.I have been working for 4.5 years and never got a Pip Cap.

Dislikes

When I was terminated, my mistake was not pointed out to me, he said that it was my mistake; my manager also did not try to save my job, he himself used to take a lot of leaves in the last 6 months, whereas I never got CAP or PIP and was directly terminated. Whatever happened, I want to return as soon as possible, in March itself.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Worst place to work

Dislikes

Management even if you want to grow and move to different department according to your skillset they will not let you

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I like working hours and the trainers are really best

Dislikes

I dislike about amazon customer always is unsatisfied

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work From Home is better Opportunity to work.

Dislikes

Some of the trainer are not cooperative. Especially Surya Parkash (surygai) one of the Worst Trainer. Always finds his benefit.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

work-life balance is amazing at Amazon and they pay on time. There is no office politices.

Dislikes

Job security is Zero at Amazon. no matter How much labor you have put into your work they never give preference to the employee from the west Bengal region. I was the top performer at my team but they still kick us out.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

You will get salary before end of each month.

Dislikes

Pramotion are totally dependent on reletion with top leadership. The people who don't have knowledge about your field are responsible for deciding about your growth.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Leave policy and cab facility are the best

Dislikes

No job security, no promotion, no mental peace, no HR discussion, no opportunity for Internal job posting, too much work.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Great company to work with good work culture. Here the people care for their employees

Dislikes

Only problem with this company is job security if you are joining on contract basis there is 50-50 changes to increase your contract or to make you permenent employee.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

In Amazon the culture that we follow is very good and work-life balance is a perfect example for amazon employees.

Dislikes

If its a non tech role then the only drawback of amazon is it pays you less than the market value.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

The people in the company are all helpful and listen every individual point of view.

Dislikes

There is nothing to dislike about the company but from perspective I didn't like the job that I do and it is just my point of view as there are many people who liked that job.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance Work Culture to some extent Job security Infrastructure

Dislikes

Peanut increments Frequency of promotions Meaningless, everyone-can-do kind of work Role name is content writer but nothing to do with content writing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing!

Dislikes

Everything - There is no work-life balance. Salary paid is very less and working load is of 3 times. Daily in huddles managers threaten employees about layoffs without any reason. Managers have targeting nature. They don't train you enough. If you haven't been at office due to health issues. They start thinking that you are not interested in job. Most importantly when parent had heart attack. They discuss about policies. 1st day I was told not to talk with anyone at workplace. They do micro-micro management. I guess this process managers are worst....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Worst winter, rainy, or summer session issues; management does not care, only focusing on package clearing by the date.

Dislikes

Salaries are not good. They are 10.5k per month. Not increasing salaries for seven to eight years, even for new employees, is unfair. We have discussed salary increases with management, but they are not listening. The minimum acceptable salary is 10,000 per month. If targets are not met, the company will deduct 10 rupees per package. The company owner runs over 20 branches, but management refuses to increase salaries, focusing only on expansion. This is harming employees....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.