Amazon Customer Service Representative Salaries by 200+ Employees (Updated 2025)

0 - 6 years exp.

₹1.4 Lakh - ₹5.5 Lakhs

Salary of majority employees

Fixed (100%)

₹3.7 Lakhs

Variable (0%)

₹0.0

17% more than the average Customer Service Representative Salary in Internet Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Representative Salary 0 - 6 years exp. (119 salaries)	₹1.8 L/yr - ₹5.5 L/yr
Engineering - Software & QA Customer Service Representative Salary 0 - 4 years exp. (8 salaries)	₹1.4 L/yr - ₹4.1 L/yr
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Human Resources Customer Service Representative Salary 0 - 2 years exp. (6 salaries)	₹2 L/yr - ₹4 L/yr
Marketing & Communication Customer Service Representative Salary 0 - 5 years exp. (6 salaries)	₹1.9 L/yr - ₹4 L/yr
CSR & Social Service Customer Service Representative Salary 0 - 3 years exp. (6 salaries)	₹2.2 L/yr - ₹4.2 L/yr

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Last Updated: 2 Mar 2025

Companies similar to Amazon for Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Flipkart Customer Service Representative Salary 0 - 5 years exp. (12 salaries)	₹2.2 L/yr - ₹3.6 L/yr 25% less
IBM Customer Service Representative Salary 0 - 4 years exp. (30 salaries)	₹1.8 L/yr - ₹7.3 L/yr 8% more
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TCS Customer Service Representative Salary 2 - 8 years exp. (37 salaries)	₹2 L/yr - ₹5.5 L/yr 1% less
Infosys Customer Service Representative Salary 1 - 6 years exp. (5 salaries)	₹2 L/yr - ₹3 L/yr 37% less
Wipro Customer Service Representative Salary 0 - 4 years exp. (367 salaries)	₹1.8 L/yr - ₹5 L/yr 4% less	1 job opening
HCLTech Customer Service Representative Salary 0 - 3 years exp. (477 salaries)	₹1.1 L/yr - ₹3.8 L/yr 34% less
Accenture Customer Service Representative Salary 0 - 6 years exp. (281 salaries)	₹1.9 L/yr - ₹7 L/yr 29% more	8 job openings
Groupon Customer Service Representative Salary 0 - 6 years exp. (230 salaries)	₹2.1 L/yr - ₹5 L/yr 5% more
BigBasket Customer Service Representative Salary 0 - 7 years exp. (16 salaries)	₹1.8 L/yr - ₹3.3 L/yr 26% less
Reliance Retail Customer Service Representative Salary 0 - 6 years exp. (14 salaries)	₹0.2 L/yr - ₹2.8 L/yr 61% less
Uber Customer Service Representative Salary 0 - 5 years exp. (11 salaries)	₹2 L/yr - ₹3 L/yr 33% less
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Fareportal Customer Service Representative Salary 2 - 9 years exp. (7 salaries)	₹3.5 L/yr - ₹5 L/yr 13% more
Airbnb Customer Service Representative Salary 0 - 3 years exp. (4 salaries)	₹3.7 L/yr - ₹6.5 L/yr 38% more
Myntra Customer Service Representative Salary 0 - 7 years exp. (4 salaries)	₹1.8 L/yr - ₹4.2 L/yr 18% less
Paytm Customer Service Representative Salary 2 - 4 years exp. (4 salaries)	₹1.5 L/yr - ₹5 L/yr 2% more
Blinkit Customer Service Representative Salary 0 - 4 years exp. (3 salaries)	₹2 L/yr - ₹3.3 L/yr 25% less

Customer Service Representative salary at Amazon ranges between ₹1.4 Lakh to ₹5.5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 221 latest salaries received from various employees of Amazon.

Experience wise Amazon Customer Service Representative salaries

Last Updated: 2 Mar 2025

Experience	Avg Annual Salary
Fresher (34 salaries)	₹1.4 L/yr - ₹4.5 L/yr
1 year (48 salaries)	₹2 L/yr - ₹5 L/yr
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2 years (46 salaries)	₹1.9 L/yr - ₹5 L/yr
3 years (46 salaries)	₹2.2 L/yr - ₹5.2 L/yr
4 years (26 salaries)	₹2.4 L/yr - ₹4.7 L/yr
5 years (16 salaries)	₹2.8 L/yr - ₹5.5 L/yr
6 years (5 salaries)	₹3.5 L/yr - ₹5 L/yr

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Similar Designation salaries in Amazon

Customer Service Executive Salary

(1.8k salaries)

₹1 L/yr - ₹6 L/yr

Customer Service Associate Salary

(4.2k salaries)

₹0.6 L/yr - ₹6.75 L/yr

Customer Service Manager Salary

(67 salaries)

₹3.31 L/yr - ₹14 L/yr

Customer Service Officer Salary

(7 salaries)

₹1.35 L/yr - ₹8.8 L/yr

Customer Care Executive Salary

(601 salaries)

₹0.85 L/yr - ₹6.2 L/yr

Customer Support Executive Salary

(545 salaries)

₹1.45 L/yr - ₹5 L/yr

Customer Support Associate Salary

(614 salaries)

₹1.5 L/yr - ₹5.5 L/yr

Senior Customer Service Executive Salary

(64 salaries)

₹2 L/yr - ₹6 L/yr

Customer Relationship Manager Salary

(18 salaries)

₹1.95 L/yr - ₹6 L/yr

Service Engineer Salary

(24 salaries)

₹13.03 L/yr - ₹20.99 L/yr

Salary related reviews for Amazon

4.0

Rated by 40 employees for salary & benefits

Customer Service Representative in Noida

BFSI, Investments & Trading Department

1.0

• posted on 13 May 2022

1.0

for Salary and Benefits

Likes

Absolutely NOTHING

Dislikes

...working as customer service associate since 4-5 years as well with no increment. You don't have incentives and bonus as well only once a year. They expect you to take 90 calls a day and breaks when they ask you to take break. You can't even take break according to your own wish. If you have no ambitions in life, this job is for you.

Salary - Bad

+6 more

Process Associate in Lucknow

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

5.0

for Salary and Benefits

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Salary - Excellent

+4 more

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Job security - Bad

+1 more

Customer Support Associate in Coimbatore (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2024

2.0

for Salary and Benefits

Likes

I joined on sep 2020 as a contractual employee but due to god grace got converted to permanent employee during 2020 21 the work culture the management level was good but slowly things got changed.

Dislikes

...No promotions i’m working as customer support associate for almost 4 years No proper salary hike Managerial level people will make us work as a robot Work life balance is gone because the shift gets changed on monthly basis We are forced to work overtime and extra time during peak days will get extra payment but its very difficult to work as the call flow will be high and no time for us to take rest

Salary - Poor

+6 more

Customer Service Executive in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2024

1.0

for Salary and Benefits

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Salary - Bad

+6 more

Customer Service Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Sep 2024

5.0

for Salary and Benefits

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Salary - Excellent

+6 more

Dislikes

Sometimes the shift timings are a little tough!!

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stubbornpanda

2w (edited)

currently not working

Gave Amazon OA, still waiting for their response

Hey there, I gave amazon OA and work assessment around 30th Jan, 2024, after that I got an email saying successfully completed OA, but then I am still waiting and there is no response. (Almost 2 weeks) Any idea, how much time does it takes? Role - Amazon SDE new grad Location - UK

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Amazon Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at Amazon?

Customer Service Representative salary at Amazon in India ranges between ₹1.4 Lakhs to ₹5.5 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 17% more than the average Customer Service Representative Salary in India. Salary estimates are based on 221 latest salaries received from various employees of Amazon India.

How does the salary of a Customer Service Representative at Amazon India compare with the average salary range for this job?

The average salary of a Customer Service Representative at Amazon is 17% more than the average salary of a Customer Service Representative in India. To know exact salary insights, login to view.

Which similar companies are paying more than Amazon to a Customer Service Representative in India?

Airbnb Customer Service Representative Salary - ₹3.7 Lakhs to ₹6.5 Lakhs per year
Accenture Customer Service Representative Salary - ₹1.9 Lakhs to ₹7.0 Lakhs per year
Fareportal Customer Service Representative Salary - ₹3.5 Lakhs to ₹5.0 Lakhs per year
IBM Customer Service Representative Salary - ₹1.8 Lakhs to ₹7.3 Lakhs per year
Groupon Customer Service Representative Salary - ₹2.1 Lakhs to ₹5.0 Lakhs per year

What is the salary of a Customer Service Representative in companies similar to Amazon in India?

Paytm Customer Service Representative Salary - ₹1.5 Lakhs to ₹5.0 Lakhs per year
TCS Customer Service Representative Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
Wipro Customer Service Representative Salary - ₹1.8 Lakhs to ₹5.0 Lakhs per year
Myntra Customer Service Representative Salary - ₹1.8 Lakhs to ₹4.2 Lakhs per year
Blinkit Customer Service Representative Salary - ₹2.0 Lakhs to ₹3.3 Lakhs per year

What is the estimated take home salary of a Customer Service Representative at Amazon in India?

The estimated take-home salary of a Customer Service Representative at Amazon ranges between ₹27,180 per month to ₹28,586 per month in India. The take-home salary calculation is based on the average Amazon Customer Service Representative salary in India which ranges between ₹1.4 Lakhs to ₹5.5 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Representative at Amazon?

According to AmbitionBox, 52% of the Amazon Customer Service Representatives reported a notice period of 1 Month, 45% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 144 responses on AmbitionBox in last 2 years.

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Amazon Customer Service Representative Salaries by Location

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Amazon Customer Service Representative Salaries

Amazon Customer Service Representative salary in India ranges between ₹1.4 Lakh to ₹5.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 221 Amazon latest salaries received from various employees of Amazon.

Amazon Customer Service Representative salaries in India (Updated 2025)

Companies similar to Amazon for Customer Service Representative

Latest annual salaries shared by Amazon Customer Service Representative

Experience wise Amazon Customer Service Representative salaries

Similar Designation salaries in Amazon

Salary related reviews for Amazon

Customer Service Representative in Noida

Process Associate in Lucknow

Customer Support Associate in Coimbatore (working remotely)

Customer Service Executive in Pune (working remotely)

Customer Service Associate in Kolkata (working remotely)

Amazon Customer Service Representative Salary FAQs

Tell us how to improve this page.

Amazon Customer Service Representative Salaries by Location