Amazon Customer Service Manager Salaries by 60+ Employees (Updated 2025)

0 - 11 years exp.

₹4.5 Lakhs - ₹14 Lakhs

Avg. annual salary

Fixed

₹

Lakhs

Variable

₹

Lakh

Monthly In-hand Salary

41% more than the average Customer Service Manager Salary in Internet Companies for 0 - 11 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 2 - 11 years exp. (33 salaries)	₹4.5 L/yr - ₹14 L/yr
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Engineering - Software & QA Customer Service Manager Salary 4 - 6 years exp. (3 salaries)	₹5.1 L/yr - ₹11 L/yr

Last Updated: 10 Mar 2025

Companies similar to Amazon for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
ICICI Lombard General Insurance Company Customer Service Manager Salary 0 - 12 years exp. (564 salaries)	₹1.8 L/yr - ₹9.5 L/yr 44% less	1 job opening
ICICI Bank Customer Service Manager Salary 2 - 10 years exp. (422 salaries)	₹1.1 L/yr - ₹9.5 L/yr 40% less
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DCB Bank Customer Service Manager Salary 0 - 7 years exp. (223 salaries)	₹2.5 L/yr - ₹6.1 L/yr 52% less	2 job openings
Home First Finance Company India Customer Service Manager Salary 0 - 3 years exp. (209 salaries)	₹2.6 L/yr - ₹8 L/yr 45% less
AU Small Finance Bank Customer Service Manager Salary 3 - 10 years exp. (193 salaries)	₹3 L/yr - ₹7.6 L/yr 36% less

Customer Service Manager salary at Amazon ranges between ₹4.5 Lakhs to ₹14 Lakhs per year for employees with less than 1 year of experience to 11 years. Salary estimates are based on 63 latest salaries received from various employees of Amazon.

Experience wise Amazon Customer Service Manager salaries

Last Updated: 10 Mar 2025

Experience	Avg Annual Salary
Fresher (7 salaries)	₹2.2 L/yr - ₹6.5 L/yr
1 year (AmbitionBox Estimate)	₹3 L/yr - ₹10.3 L/yr
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2 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹11.4 L/yr
3 years (3 salaries)	₹5.3 L/yr - ₹8 L/yr
4 years (6 salaries)	₹4.3 L/yr - ₹11 L/yr
5 years (7 salaries)	₹5.1 L/yr - ₹14 L/yr
6 years (9 salaries)	₹6.1 L/yr - ₹14 L/yr
7 years (10 salaries)	₹6 L/yr - ₹14 L/yr
8 years (8 salaries)	₹5 L/yr - ₹13.1 L/yr
9 years (3 salaries)	₹10 L/yr - ₹12.2 L/yr
10 years (3 salaries)	₹9 L/yr - ₹12 L/yr
11 years (4 salaries)	₹9 L/yr - ₹14 L/yr

View all

From

Customer Service Manager

₹

Lakhs/yr

0 - 11 years exp.

Senior Global Operations Manager

Salary unavailable

Customer Service Manager

0 - 11 years exp.

Group Manager

7 - 22 years exp.

149% hike

Operations Manager

1 - 17 years exp.

1% hike

From

View 3 more levels

Customer Service Manager

0 - 11 years exp.

Senior Program Management Manager

Salary unavailable

From

View 4 more levels

Customer Service Manager

0 - 11 years exp.

Senior Technical Product Manager

8 - 15 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Amazon

Customer Service Officer Salary

(7 salaries)

₹1.35 L/yr - ₹8.8 L/yr

Customer Service Associate Salary

(4.2k salaries)

₹0.6 L/yr - ₹6.75 L/yr

Customer Service Executive Salary

(1.9k salaries)

₹1 L/yr - ₹8 L/yr

Customer Relationship Manager Salary

(16 salaries)

₹1.95 L/yr - ₹5 L/yr

Customer Service Representative Salary

(192 salaries)

₹1.4 L/yr - ₹6 L/yr

Customer Care Executive Salary

(604 salaries)

₹0.85 L/yr - ₹6.2 L/yr

Customer Support Associate Salary

(564 salaries)

₹1.75 L/yr - ₹6 L/yr

Branch Manager Salary

(12 salaries)

₹2.45 L/yr - ₹8.5 L/yr

Service Engineer Salary

(23 salaries)

₹5.44 L/yr - ₹18.36 L/yr

Customer Support Executive Salary

(555 salaries)

₹1.45 L/yr - ₹5 L/yr

Top skills at Amazon for Customer Service Manager

Customer Service Team Handling People Management Customer Service Management Project Management Process Excellence customer support Six Sigma Team Management Bpo Operations E-commerce Web Services Lean Customer Service Delivery Contact Center Operations

Salary related reviews for Amazon

4.6

Rated by 22 employees for salary & benefits

Process Associate in Lucknow

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

5.0

for Salary and Benefits

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Salary - Excellent

+4 more

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Job security - Bad

+1 more

Customer Support Associate in Coimbatore (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2024

2.0

for Salary and Benefits

Likes

I joined on sep 2020 as a contractual employee but due to god grace got converted to permanent employee during 2020 21 the work culture the management level was good but slowly things got changed.

Dislikes

...No promotions i’m working as customer support associate for almost 4 years No proper salary hike Managerial level people will make us work as a robot Work life balance is gone because the shift gets changed on monthly basis We are forced to work overtime and extra time during peak days will get extra payment but its very difficult to work as the call flow will be high and no time for us to take rest

Salary - Poor

+6 more

Customer Service Executive in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2024

1.0

for Salary and Benefits

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Salary - Bad

+6 more

Customer Service Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Sep 2024

5.0

for Salary and Benefits

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Salary - Excellent

+6 more

Dislikes

Sometimes the shift timings are a little tough!!

Process Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 14 Apr 2024

1.0

for Salary and Benefits

Likes

Salary is credited on time

Dislikes

No work life balance. Work process is very unclear and it is only expected that associates have to apologize to the customers multiple times on a call to get a yes , even the idea of this is absurd

Salary - Bad

+6 more

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Amazon Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Amazon ?

The average salary of a Customer Service Manager at Amazon in India typically ranges from ₹4.5 Lakhs to ₹14.0 Lakhs per year, depending on experience (from Fresher to 11 years).

The top 10% of Customer Service Manager at Amazon earn more than ₹12.6 Lakhs per year, and the top 1% earn over ₹14.0 Lakhs per year. Customer Service Manager Salaries at Amazon can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 60+ Amazon employees in India.

What is the estimated take home salary of a Customer Service Manager at Amazon in India?

The estimated take-home salary of a Customer Service Manager at Amazon in India typically ranges from ₹61,887 to ₹63,457 per month. This is based on the average salary range of ₹4.5 Lakhs to ₹14.0 Lakhs per year for employees with experience ranging from Fresher to 11 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 60+ salaries received from various employees of Amazon. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Manager at Amazon ?

To be a Customer Service Manager at Amazon in india, the key skills required include:

- Customer Service
- Team Handling
- People Management
- Customer Service Management
- Project Management

These skills are highly valued at Amazon and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer Service Manager in companies similar to Amazon in India?

The salary of a Customer Service Manager at companies similar to Amazon in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

AU Small Finance Bank	₹3.0 Lakhs to ₹7.6 Lakhs per year
ICICI Bank	₹1.1 Lakhs to ₹9.5 Lakhs per year
ICICI Lombard General Insurance Company	₹1.8 Lakhs to ₹9.5 Lakhs per year
Home First Finance Company India	₹2.6 Lakhs to ₹8.0 Lakhs per year
DCB Bank	₹2.5 Lakhs to ₹6.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Manager at Amazon in India?

The salary growth for a Customer Service Manager at Amazon depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager can expect the following growth trajectory at Amazon:

Experience	Average Salary Range
Fresher	₹2.2 Lakhs to ₹6.5 Lakhs per year
1 year	₹3.0 Lakhs to ₹10.3 Lakhs per year
2 years	₹4.5 Lakhs to ₹11.4 Lakhs per year
3 years	₹5.3 Lakhs to ₹8.0 Lakhs per year

and so on.

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Amazon Customer Service Manager Salaries by Location

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Amazon Customer Service Manager Salaries

Amazon Customer Service Manager salary in India ranges between ₹4.5 Lakhs to ₹14 Lakhs with an average annual salary of ₹. Salary estimates are based on 63 Amazon latest salaries received from various employees of Amazon.

Amazon Customer Service Manager salaries in India (Updated 2025)

Companies similar to Amazon for Customer Service Manager

Latest annual salaries shared by Amazon Customer Service Manager

Experience wise Amazon Customer Service Manager salaries

Similar Designation salaries in Amazon

Top skills at Amazon for Customer Service Manager

Salary related reviews for Amazon

Process Associate in Lucknow

Customer Support Associate in Coimbatore (working remotely)

Customer Service Executive in Pune (working remotely)

Customer Service Associate in Kolkata (working remotely)

Process Associate in Kolkata (working remotely)

Amazon Customer Service Manager Salary FAQs

Tell us how to improve this page.

Amazon Customer Service Manager Salaries by Location