Amazon Customer Service Manager Salaries by 60+ Employees (Updated 2025)

0 - 11 years exp.

₹3.3 Lakhs - ₹14 Lakhs

Salary of majority employees

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32% more than the average Customer Service Manager Salary in Internet Companies for 0 - 11 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 2 - 11 years exp. (34 salaries)	Unlock ₹4.5 L/yr - ₹14 L/yr
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Engineering - Software & QA Customer Service Manager Salary 4 - 6 years exp. (3 salaries)	Unlock ₹4.5 L/yr - ₹11 L/yr

Last Updated: 28 Feb 2025

Companies similar to Amazon for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
Flipkart Customer Service Manager Salary 1 - 2 years exp. (3 salaries)	Unlock ₹2.6 L/yr - ₹3.4 L/yr 62% less
TCS Customer Service Manager Salary 4 - 21 years exp. (21 salaries)	Unlock ₹2.9 L/yr - ₹12.6 L/yr 4% less
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Infosys Customer Service Manager Salary 5 - 13 years exp. (3 salaries)	Unlock ₹6.4 L/yr - ₹18.3 L/yr 83% more
Wipro Customer Service Manager Salary 1 - 5 years exp. (4 salaries)	Unlock ₹1.6 L/yr - ₹6.3 L/yr 40% less	1 job opening
HCLTech Customer Service Manager Salary 9 - 15 years exp. (4 salaries)	Unlock ₹7.6 L/yr - ₹27.8 L/yr 122% more
Accenture Customer Service Manager Salary 0 - 14 years exp. (27 salaries)	Unlock ₹1.8 L/yr - ₹9.6 L/yr 38% less
IBM Customer Service Manager Salary 1 - 17 years exp. (5 salaries)	Unlock ₹2 L/yr - ₹18 L/yr 26% more
Tech Mahindra Customer Service Manager Salary 1 - 14 years exp. (25 salaries)	Unlock ₹2.1 L/yr - ₹7 L/yr 41% less
Cognizant Customer Service Manager Salary 5 - 9 years exp. (5 salaries)	Unlock ₹5.5 L/yr - ₹17 L/yr 27% more
Genpact Customer Service Manager Salary 9 - 15 years exp. (5 salaries)	Unlock ₹3.5 L/yr - ₹13 L/yr 5% more
Reliance Retail Customer Service Manager Salary 2 - 12 years exp. (26 salaries)	Unlock ₹1.8 L/yr - ₹8 L/yr 47% less
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Myntra Customer Service Manager Salary 0 - 9 years exp. (4 salaries)	Unlock ₹2.2 L/yr - ₹11.3 L/yr 37% less
Paytm Customer Service Manager Salary 7 - 15 years exp. (4 salaries)	Unlock ₹3 L/yr - ₹17 L/yr 26% more
BigBasket Customer Service Manager Salary 2 - 12 years exp. (3 salaries)	Unlock ₹2.2 L/yr - ₹4.5 L/yr 54% less

Customer Service Manager salary at Amazon ranges between ₹3.3 Lakhs to ₹14 Lakhs per year for employees with less than 1 year of experience to 11 years. Salary estimates are based on 67 latest salaries received from various employees of Amazon.

Latest annual salaries shared by Amazon Customer Service Manager

2d ago

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7 years exp.

1w ago

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7 years exp.

1mo ago

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7 years exp.

1mo ago

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7 years exp.

1mo ago

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8 years exp.

3mo ago

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8 years exp.

4mo ago

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6 years exp.

5mo ago

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7 years exp.

9mo ago

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6 years exp.

10mo ago

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11 years exp.

Experience wise Amazon Customer Service Manager salaries

Last Updated: 28 Feb 2025

Experience	Avg Annual Salary
Fresher (8 salaries)	Unlock ₹2.2 L/yr - ₹6.5 L/yr
1 year (AmbitionBox Estimate)	Unlock ₹3 L/yr - ₹9.1 L/yr
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2 years (4 salaries)	Unlock ₹2 L/yr - ₹10.2 L/yr
3 years (3 salaries)	Unlock ₹5.3 L/yr - ₹8 L/yr
4 years (6 salaries)	Unlock ₹4.3 L/yr - ₹11 L/yr
5 years (8 salaries)	Unlock ₹2.9 L/yr - ₹13.4 L/yr
6 years (9 salaries)	Unlock ₹6.1 L/yr - ₹14 L/yr
7 years (10 salaries)	Unlock ₹6 L/yr - ₹14 L/yr
8 years (8 salaries)	Unlock ₹5 L/yr - ₹13.1 L/yr
9 years (3 salaries)	Unlock ₹4 L/yr - ₹12.2 L/yr
10 years (3 salaries)	Unlock ₹9 L/yr - ₹12 L/yr
11 years (4 salaries)	Unlock ₹9 L/yr - ₹14 L/yr

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From

Customer Service Manager

₹

Lakhs/yr

0 - 11 years exp.

Senior Technical Product Manager

₹

Lakhs/yr

8 - 15 years exp.

Customer Service Manager 0 - 11 years exp.

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Group Manager 7 - 22 years exp.

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171% hike

Program Manager 1 - 14 years exp.

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2% hike

From

3 more levels

Customer Service Manager

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0 - 11 years exp.

Senior Global Operations Manager

Salary unavailable

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Top skills at Amazon for Customer Service Manager

Customer Service Team Handling People Management Customer Service Management Project Management Process Excellence customer support Six Sigma Team Management Bpo Operations E-commerce Web Services Lean Customer Service Delivery Contact Center Operations

Salary related reviews for Amazon

4.6

Rated by 21 employees for salary & benefits

Process Associate in Lucknow

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

5.0

for Salary and Benefits

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Salary - Excellent

+4 more

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Job security - Bad

+1 more

Customer Support Associate in Coimbatore (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2024

2.0

for Salary and Benefits

Likes

I joined on sep 2020 as a contractual employee but due to god grace got converted to permanent employee during 2020 21 the work culture the management level was good but slowly things got changed.

Dislikes

...No promotions i’m working as customer support associate for almost 4 years No proper salary hike Managerial level people will make us work as a robot Work life balance is gone because the shift gets changed on monthly basis We are forced to work overtime and extra time during peak days will get extra payment but its very difficult to work as the call flow will be high and no time for us to take rest

Salary - Poor

+6 more

Customer Service Executive in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2024

1.0

for Salary and Benefits

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Salary - Bad

+6 more

Customer Service Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Sep 2024

5.0

for Salary and Benefits

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Salary - Excellent

+6 more

Dislikes

Sometimes the shift timings are a little tough!!

Process Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 14 Apr 2024

1.0

for Salary and Benefits

Likes

Salary is credited on time

Dislikes

No work life balance. Work process is very unclear and it is only expected that associates have to apologize to the customers multiple times on a call to get a yes , even the idea of this is absurd

Salary - Bad

+6 more

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Amazon Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Amazon?

Customer Service Manager salary at Amazon in India ranges between ₹3.3 Lakhs to ₹14.0 Lakhs for less than 1 year of experience to 11 years. According to our estimates it is 32% more than the average Customer Service Manager Salary in India. Salary estimates are based on 67 latest salaries received from various employees of Amazon India.

How does the salary of a Customer Service Manager at Amazon India compare with the average salary range for this job?

The average salary of a Customer Service Manager at Amazon is 32% more than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Manager at Amazon?

Customer Service, Team Handling, People Management, Customer Service Management and Project Management are some of the popular skills required to work as a Customer Service Manager at Amazon India.

Which similar companies are paying more than Amazon to a Customer Service Manager in India?

HCLTech Customer Service Manager Salary - ₹7.6 Lakhs to ₹27.8 Lakhs per year
Infosys Customer Service Manager Salary - ₹6.4 Lakhs to ₹18.3 Lakhs per year
Cognizant Customer Service Manager Salary - ₹5.5 Lakhs to ₹17.0 Lakhs per year
IBM Customer Service Manager Salary - ₹2.0 Lakhs to ₹18.0 Lakhs per year
Paytm Customer Service Manager Salary - ₹3.0 Lakhs to ₹17.0 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to Amazon in India?

Genpact Customer Service Manager Salary - ₹3.5 Lakhs to ₹13.0 Lakhs per year
TCS Customer Service Manager Salary - ₹2.9 Lakhs to ₹12.6 Lakhs per year
Myntra Customer Service Manager Salary - ₹2.2 Lakhs to ₹11.3 Lakhs per year
Accenture Customer Service Manager Salary - ₹1.8 Lakhs to ₹9.6 Lakhs per year
Wipro Customer Service Manager Salary - ₹1.6 Lakhs to ₹6.3 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at Amazon in India?

The estimated take-home salary of a Customer Service Manager at Amazon ranges between ₹57,919 per month to ₹59,377 per month in India. The take-home salary calculation is based on the average Amazon Customer Service Manager salary in India which ranges between ₹3.3 Lakhs to ₹14.0 Lakhs per year for employees with less than 1 year of experience to 11 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at Amazon?

According to AmbitionBox, 59% of the Amazon Customer Service Managers reported a notice period of 1 Month, 34% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 29 responses on AmbitionBox in last 2 years.

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Amazon Customer Service Manager Salaries by Location

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Amazon Customer Service Manager Salaries

Amazon Customer Service Manager salary in India ranges between ₹3.3 Lakhs to ₹14 Lakhs with an average annual salary of ₹. Salary estimates are based on 67 Amazon latest salaries received from various employees of Amazon.

Amazon Customer Service Manager salaries in India (Updated 2025)

Companies similar to Amazon for Customer Service Manager

Latest annual salaries shared by Amazon Customer Service Manager

Experience wise Amazon Customer Service Manager salaries

Similar Designation salaries in Amazon

Top skills at Amazon for Customer Service Manager

Salary related reviews for Amazon

Process Associate in Lucknow

Customer Support Associate in Coimbatore (working remotely)

Customer Service Executive in Pune (working remotely)

Customer Service Associate in Kolkata (working remotely)

Process Associate in Kolkata (working remotely)

Amazon Customer Service Manager Salary FAQs

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Amazon Customer Service Manager Salaries by Location