Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by DCB Bank Team. If you also belong to the team, you can get access from here

DCB Bank Verified Tick

Compare button icon Compare button icon Compare
filter salariesFilter salaries by
Experience
Location
Department

DCB Bank Customer Service Manager salaries in India (Updated 2025)

Annual salary range
0 - 9 years exp.
₹2.5 Lakhs - ₹6 Lakhs
Salary of majority employees
unlock blur
unlock blur Lock Unlock

30% less than the average Customer Service Manager Salary in Banking Companies for 0 - 9 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations
Customer Service Manager Salary
0 - 9 years exp. (70 salaries)
unlock-blur Lock Unlock

₹2.5 L/yr - ₹6 L/yr

BFSI, Investments & Trading
Customer Service Manager Salary
0 - 9 years exp. (50 salaries)
unlock-blur Lock Unlock

₹2.5 L/yr - ₹5.8 L/yr

Sales & Business Development
Customer Service Manager Salary
0 - 9 years exp. (43 salaries)
unlock-blur Lock Unlock

₹2.5 L/yr - ₹6 L/yr

Finance & Accounting
Customer Service Manager Salary
2 - 5 years exp. (11 salaries)
unlock-blur Lock Unlock

₹3.2 L/yr - ₹5 L/yr

Last Updated: 5 Mar 2025

Companies similar to DCB Bank for Customer Service Manager

Company name Avg Annual Salary Open Jobs
Logo
HDFC Bank Customer Service Manager Salary

0 - 12 years exp. (45 salaries)

unlock blur Lock Unlock

₹2.3 L/yr - ₹9 L/yr

arrow icon 11% more
Logo
ICICI Bank Customer Service Manager Salary

2 - 10 years exp. (429 salaries)

unlock blur Lock Unlock

₹1.8 L/yr - ₹9.5 L/yr

arrow icon 22% more
Logo
Axis Bank Customer Service Manager Salary

4 - 13 years exp. (111 salaries)

unlock blur Lock Unlock

₹2.2 L/yr - ₹10.2 L/yr

arrow icon 47% more
unlock blur Lock Unlock

₹2 L/yr - ₹7.5 L/yr

arrow icon 9% more
Logo
Yes Bank Customer Service Manager Salary

0 - 7 years exp. (6 salaries)

unlock blur Lock Unlock

₹2.8 L/yr - ₹7.5 L/yr

arrow icon 11% more
Logo
IndusInd Bank Customer Service Manager Salary

2 - 10 years exp. (177 salaries)

unlock blur Lock Unlock

₹1.8 L/yr - ₹5.7 L/yr

arrow icon 9% less
Logo
IDFC FIRST Bank Customer Service Manager Salary

2 - 11 years exp. (173 salaries)

unlock blur Lock Unlock

₹2.7 L/yr - ₹8 L/yr

arrow icon 28% more
Logo
RBL Bank Customer Service Manager Salary

3 - 8 years exp. (11 salaries)

unlock blur Lock Unlock

₹3.2 L/yr - ₹7.2 L/yr

arrow icon 3% less
unlock blur Lock Unlock

₹3 L/yr - ₹7.6 L/yr

arrow icon 28% more
1 job opening
unlock blur Lock Unlock

₹3.1 L/yr - ₹11.3 L/yr

arrow icon 72% more
Logo
DBS Bank Customer Service Manager Salary

2 - 14 years exp. (13 salaries)

unlock blur Lock Unlock

₹4.5 L/yr - ₹12 L/yr

arrow icon 91% more
Logo
Bandhan Bank Customer Service Manager Salary

4 - 9 years exp. (8 salaries)

unlock blur Lock Unlock

₹3.5 L/yr - ₹7.1 L/yr

arrow icon 2% more
unlock blur Lock Unlock

₹1.3 L/yr - ₹4.3 L/yr

arrow icon 26% less
unlock blur Lock Unlock

₹2.5 L/yr - ₹5 L/yr

arrow icon 4% more
Logo
HSBC Bank Customer Service Manager Salary

1 - 14 years exp. (4 salaries)

unlock blur Lock Unlock

₹4.4 L/yr - ₹13.5 L/yr

arrow icon 129% more
Logo
Deutsche Bank Customer Service Manager Salary

3 - 13 years exp. (4 salaries)

unlock blur Lock Unlock

₹5.3 L/yr - ₹13 L/yr

arrow icon 116% more
Logo
IDBI Bank Customer Service Manager Salary

9 - 11 years exp. (3 salaries)

unlock blur Lock Unlock

₹12 L/yr - ₹20.8 L/yr

arrow icon 281% more
unlock blur Lock Unlock

₹3 L/yr - ₹5 L/yr

arrow icon 5% more
Logo
NatWest Group Customer Service Manager Salary

3 - 15 years exp. (3 salaries)

unlock blur Lock Unlock

₹3.9 L/yr - ₹14 L/yr

arrow icon 106% more

Women @ Work is now live!

Explore industry insights, find exclusive jobs & unlock exciting rewards

Customer Service Manager salary at DCB Bank ranges between ₹2.5 Lakhs to ₹6 Lakhs per year for employees with less than 1 year of experience to 9 years. Salary estimates are based on 246 latest salaries received from various employees of DCB Bank.

Latest annual salaries shared by DCB Bank Customer Service Manager

3d ago
avg blur mobile Lock Unlock
1 year exp.
2w ago
avg blur mobile Lock Unlock
3 years exp.
3w ago
avg blur mobile Lock Unlock
2 years exp.
3w ago
avg blur mobile Lock Unlock
3 years exp.
3w ago
avg blur mobile Lock Unlock
2 years exp.
3w ago
avg blur mobile Lock Unlock
3 years exp.
1mo ago
avg blur mobile Lock Unlock
1 year exp.
1mo ago
avg blur mobile Lock Unlock
5 years exp.
1mo ago
avg blur mobile Lock Unlock
6 years exp.
1mo ago
avg blur mobile Lock Unlock
5 years exp.

Experience wise DCB Bank Customer Service Manager salaries

Last Updated: 5 Mar 2025

Experience Avg Annual Salary
Fresher  (14 salaries)

unlock blur Lock Unlock

₹2.5 L/yr - ₹4.3 L/yr
1 year  (12 salaries)

unlock blur Lock Unlock

₹2.5 L/yr - ₹4 L/yr
2 years  (30 salaries)

unlock blur Lock Unlock

₹3 L/yr - ₹5 L/yr
3 years  (49 salaries)

unlock blur Lock Unlock

₹2.5 L/yr - ₹5.2 L/yr
4 years  (41 salaries)

unlock blur Lock Unlock

₹2.9 L/yr - ₹5.5 L/yr
View all
DCB Bank Customer Service Manager Salary and Career Growth

From

To

Customer Service Manager

unlock blur Lakhs/yr

0 - 9 years exp.

Cluster Head

unlock blur Lakhs/yr

13 - 22 years exp.

Customer Service Manager 0 - 9 years exp.
unlock blur Lock Unlock
Deputy Branch Manager 5 - 14 years exp.
unlock blur Lock Unlock
arrow icon 64% hike
Branch Manager 5 - 17 years exp.
unlock blur Lock Unlock
arrow icon 40% hike

View more

From

To

Customer Service Manager

unlock blur Lock Unlock

0 - 9 years exp.

Brach Operation Manager

unlock blur Lock Unlock

5 - 11 years exp.

Similar Designation salaries in DCB Bank

Customer Service Officer Salary
(AmbitionBox Estimate)
unlock blur Lock Unlock
₹2.9 L/yr - ₹3.7 L/yr
unlock blur Lock Unlock
₹2.2 L/yr - ₹4 L/yr
unlock blur Lock Unlock
₹1.85 L/yr - ₹4.5 L/yr
unlock blur Lock Unlock
₹3.2 L/yr - ₹6.5 L/yr
unlock blur Lock Unlock
₹2.05 L/yr - ₹4 L/yr
Customer Support Associate Salary
(AmbitionBox Estimate)
unlock blur Lock Unlock
₹2.5 L/yr - ₹3.2 L/yr
Branch Manager Salary
(207 salaries)
unlock blur Lock Unlock
₹5.5 L/yr - ₹13.5 L/yr
unlock blur Lock Unlock
₹2.2 L/yr - ₹3.36 L/yr
unlock blur Lock Unlock
₹2.1 L/yr - ₹6.5 L/yr
Deputy Manager Salary
(404 salaries)
unlock blur Lock Unlock
₹2.3 L/yr - ₹9 L/yr

Top skills at DCB Bank for Customer Service Manager

Sales Customer Service Networking Compliance Auditing MIS Banking Trade Finance Retail Mutual Funds Casa Gold Loan Customer Service Management Branch Banking Term Deposits
Contribute & help others!
anonymous
You can choose to be anonymous

Salary related reviews for DCB Bank

3.5

Rated by 106 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 05 Nov 2024

3.0
 for  Salary and Benefits

Likes

Salary is on time Holidays are flexible Co workers are nice Portfolio provided is nice

read more
  • Work satisfaction - Good
  • +1 more

Dislikes

The seniors are not helpful at all They dont want to take risk No learning factor No training is done Since day 1 PIP dhamki is given

read more
  • Skill development - Bad
  • +2 more

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 20 Jan 2023

4.0
 for  Salary and Benefits

Likes

salary and compensation

  • Salary - Good

Dislikes

too difficult to sell bank's financial services.they consider themselves as a pioneer in the banking industry. Management is bad ..trainers are even more worse .one of the trainers mohit frequently call the CSM to keep the check .no matter what time it is.he will call you again and again and threat you about the job

read more
  • Skill development - Poor
  • +3 more

Full Time

 · 

Sales & Business Development Department

3.0
  •  posted on 24 Oct 2024

4.0
 for  Salary and Benefits

Likes

They are giving good salary package.

  • Salary - Good

Dislikes

There are so many politics.no support from superior.all case were set by credit team. whether it legal or technical all decisions given by credit team Only.i strongly recommend don't join this organisation for business purpose.

read more
  • Skill development - Bad
  • +4 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 21 Jul 2024

3.0
 for  Salary and Benefits

Likes

Only good thing about this bank is salary hike. If you're looking for salary hike up to 70% only then join this bank.

read more

Dislikes

Work culture is very poor. pressure will be built since day one. Their products are very limited but their expectations are very high. You need to have a lot of references to survive in this bank.

read more
  • Skill development - Bad
  • +5 more

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 12 Apr 2024

2.0
 for  Salary and Benefits

Likes

The work culture is really good There are company events and parties almost every month Really good training program Very supportive managers

read more
  • Promotions - Good
  • +1 more

Dislikes

...ng at month ends You may have to stay at the branch the whole night to disburse your case Credit team is very slow Half your salary will be gone in travelling

read more
  • Salary - Poor
  • +3 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

DCB Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at DCB Bank?
Customer Service Manager salary at DCB Bank in India ranges between ₹2.5 Lakhs to ₹6.0 Lakhs for less than 1 year of experience to 9 years. According to our estimates it is 30% less than the average Customer Service Manager Salary in India. Salary estimates are based on 246 latest salaries received from various employees of DCB Bank India.
How does the salary of a Customer Service Manager at DCB Bank India compare with the average salary range for this job?
The average salary of a Customer Service Manager at DCB Bank is 30% less than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Manager at DCB Bank?
Sales, Customer Service, Networking, Compliance and Auditing are some of the popular skills required to work as a Customer Service Manager at DCB Bank India.
Which similar companies are paying more than DCB Bank to a Customer Service Manager in India?
  • IDBI Bank Customer Service Manager Salary - ₹12.0 Lakhs to ₹20.8 Lakhs per year
  • HSBC Bank Customer Service Manager Salary - ₹4.4 Lakhs to ₹13.5 Lakhs per year
  • Deutsche Bank Customer Service Manager Salary - ₹5.3 Lakhs to ₹13.0 Lakhs per year
  • NatWest Group Customer Service Manager Salary - ₹3.9 Lakhs to ₹14.0 Lakhs per year
  • DBS Bank Customer Service Manager Salary - ₹4.5 Lakhs to ₹12.0 Lakhs per year
What is the salary of a Customer Service Manager in companies similar to DCB Bank in India?
  • Standard Chartered Customer Service Manager Salary - ₹3.1 Lakhs to ₹11.3 Lakhs per year
  • Axis Bank Customer Service Manager Salary - ₹2.2 Lakhs to ₹10.2 Lakhs per year
  • AU Small Finance Bank Customer Service Manager Salary - ₹3.0 Lakhs to ₹7.6 Lakhs per year
  • IDFC FIRST Bank Customer Service Manager Salary - ₹2.7 Lakhs to ₹8.0 Lakhs per year
  • ICICI Bank Customer Service Manager Salary - ₹1.8 Lakhs to ₹9.5 Lakhs per year
What is the estimated take home salary of a Customer Service Manager at DCB Bank in India?
The estimated take-home salary of a Customer Service Manager at DCB Bank ranges between ₹30,944 per month to ₹32,244 per month in India. The take-home salary calculation is based on the average DCB Bank Customer Service Manager salary in India which ranges between ₹2.5 Lakhs to ₹6.0 Lakhs per year for employees with less than 1 year of experience to 9 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Manager at DCB Bank?
According to AmbitionBox, 44% of the DCB Bank Customer Service Managers reported a notice period of 3 Months, 31% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 257 responses on AmbitionBox in last 2 years.

Recently Viewed

SALARIES

Wipro

Principal

unlock blur L/yr

(7 salaries)

SALARIES

TCS

HR Executive

unlock blur L/yr

(499 salaries)

SALARIES

PwC

Area Manager

unlock blur L/yr

(3 salaries)

SALARIES

PwC

Principal

unlock blur L/yr

(5 salaries)

SALARIES

IBM

Principal

unlock blur L/yr

(3 salaries)

SALARIES

Amazon

Principal

unlock blur L/yr

(5 salaries)

SALARIES

PwC

HR Assistant

unlock blur L/yr

(4 salaries)

SALARIES

Mount Litera Zee School

REVIEWS

Little Flower School

No Reviews

REVIEWS

Little Flower School

No Reviews

Tell us how to improve this page.

DCB Bank Customer Service Manager salary in India ranges between ₹2.5 Lakhs to ₹6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 246 DCB Bank latest salaries received from various employees of DCB Bank.

Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent