DCB Bank Chennai Customer Service Manager Salaries by 10+ Employees (Updated 2025)

3 - 7 years exp.

₹3.8 Lakhs - ₹5.5 Lakhs

Salary of majority employees

23% less than the average Customer Service Manager Salary in Banking Companies for 3 - 7 years of experience

Interested in this particular role? 2 job openings

Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 3 - 7 years exp. (4 salaries)	₹3.9 L/yr - ₹4.5 L/yr
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BFSI, Investments & Trading Customer Service Manager Salary 4 - 7 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹5.5 L/yr

Last Updated: 14 Feb 2025

Companies similar to DCB Bank for Customer Service Manager in Chennai

DCB Bank Customer Service Manager Salary

3 - 7 years exp. (11 salaries)

₹3.8 L/yr - ₹5.5 L/yr

Company name	Avg Annual Salary	Open Jobs
IndusInd Bank Customer Service Manager Salary 3 - 7 years exp. (6 salaries)	₹2.2 L/yr - ₹4.5 L/yr 12% less	1 job opening
Standard Chartered Customer Service Manager Salary 1 - 16 years exp. (5 salaries)	₹4 L/yr - ₹11.3 L/yr 74% more
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IDFC FIRST Bank Customer Service Manager Salary 3 - 6 years exp. (3 salaries)	₹2.7 L/yr - ₹5.1 L/yr 8% more
ICICI Bank Customer Service Manager Salary 2 - 9 years exp. (31 salaries)	₹2.2 L/yr - ₹6 L/yr 25% more
ICICI Lombard General Insurance Company Customer Service Manager Salary 2 - 10 years exp. (16 salaries)	₹3 L/yr - ₹7 L/yr 17% more	1 job opening

Customer Service Manager salary at DCB Bank ranges between ₹3.8 Lakhs to ₹5.5 Lakhs per year for employees with experience between 3 years to 7 years. Salary estimates are based on 11 latest salaries received from various employees of DCB Bank.

Experience wise DCB Bank Customer Service Manager salaries in Chennai

Last Updated: 14 Feb 2025

Experience	Avg Annual Salary
3 years (3 salaries)	₹3.9 L/yr - ₹5 L/yr
4 years (3 salaries)	₹3.8 L/yr - ₹5.5 L/yr
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5 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹5 L/yr
6 years (AmbitionBox Estimate)	₹4 L/yr - ₹5.1 L/yr
7 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.3 L/yr

From

Customer Service Manager

₹

Lakhs/yr

0 - 7 years exp.

Cluster Head

₹

Lakhs/yr

13 - 22 years exp.

Customer Service Manager

0 - 7 years exp.

Deputy Branch Manager

5 - 14 years exp.

69% hike

Branch Manager

6 - 17 years exp.

46% hike

From

Customer Service Manager

0 - 7 years exp.

Brach Operation Manager

3 - 11 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in DCB Bank

Deputy Manager Salary

(50 salaries)

₹2.6 L/yr - ₹8.5 L/yr

Branch Manager Salary

(4 salaries)

₹10.5 L/yr - ₹12 L/yr

Customer Service Executive Salary

(3 salaries)

₹2.35 L/yr - ₹4 L/yr

Top skills at DCB Bank for Customer Service Manager

Sales Customer Service Networking Compliance Auditing MIS Banking Trade Finance Retail Mutual Funds Casa Gold Loan Customer Service Management Branch Banking Term Deposits

Salary related reviews for DCB Bank

4.0

Rated by 2 employees for salary & benefits

Customer Service Manager in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 05 Nov 2024

3.0

for Salary and Benefits

Likes

Salary is on time Holidays are flexible Co workers are nice Portfolio provided is nice

Work satisfaction - Good

+1 more

Dislikes

The seniors are not helpful at all They dont want to take risk No learning factor No training is done Since day 1 PIP dhamki is given

Skill development - Bad

+2 more

Customer Service Manager in Pathankot

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 20 Jan 2023

4.0

for Salary and Benefits

Likes

salary and compensation

Salary - Good

Dislikes

too difficult to sell bank's financial services.they consider themselves as a pioneer in the banking industry. Management is bad ..trainers are even more worse .one of the trainers mohit frequently call the CSM to keep the check .no matter what time it is.he will call you again and again and threat you about the job

Skill development - Poor

+3 more

Relationship Manager in Vadodara

Full Time

Sales & Business Development Department

3.0

• posted on 24 Oct 2024

4.0

for Salary and Benefits

Likes

They are giving good salary package.

Salary - Good

Dislikes

There are so many politics.no support from superior.all case were set by credit team. whether it legal or technical all decisions given by credit team Only.i strongly recommend don't join this organisation for business purpose.

Skill development - Bad

+4 more

Relationship Manager in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 21 Jul 2024

3.0

for Salary and Benefits

Likes

Only good thing about this bank is salary hike. If you're looking for salary hike up to 70% only then join this bank.

Dislikes

Work culture is very poor. pressure will be built since day one. Their products are very limited but their expectations are very high. You need to have a lot of references to survive in this bank.

Skill development - Bad

+5 more

Relationship Manager in Vapi

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 12 Apr 2024

2.0

for Salary and Benefits

Likes

The work culture is really good There are company events and parties almost every month Really good training program Very supportive managers

Promotions - Good

+1 more

Dislikes

...ng at month ends You may have to stay at the branch the whole night to disburse your case Credit team is very slow Half your salary will be gone in travelling

Salary - Poor

+3 more

see more salary related reviews

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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DCB Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at DCB Bank in Chennai?

The average salary of a Customer Service Manager at DCB Bank in Chennai typically ranges from ₹3.8 Lakhs to ₹5.5 Lakhs per year, depending on experience (from 3 years to 7 years).

The top 10% of Customer Service Manager in Chennai at DCB Bank earn more than ₹5.2 Lakhs per year, and the top 1% earn over ₹5.5 Lakhs per year. Customer Service Manager Salaries at DCB Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ DCB Bank employees in India.

What is the estimated take home salary of a Customer Service Manager at DCB Bank in Chennai?

The estimated take-home salary of a Customer Service Manager at DCB Bank in Chennai typically ranges from ₹30,130 to ₹31,442 per month. This is based on the average salary range of ₹3.8 Lakhs to ₹5.5 Lakhs per year for employees with experience ranging from 3 years to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of DCB Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Manager at DCB Bank in Chennai?

To be a Customer Service Manager at DCB Bank in Chennai, the key skills required include:

- Sales
- Customer Service
- Networking
- Compliance
- Auditing

These skills are highly valued at DCB Bank and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than DCB Bank for Customer Service Manager in India?

Standard Chartered	₹4.0 Lakhs to ₹11.3 Lakhs per year
ICICI Bank	₹2.2 Lakhs to ₹6.0 Lakhs per year
ICICI Lombard General Insurance Company	₹3.0 Lakhs to ₹7.0 Lakhs per year
IDFC FIRST Bank	₹2.7 Lakhs to ₹5.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by DCB Bank, depending on the role and experience level.

What is the salary of a Customer Service Manager in companies similar to DCB Bank in Chennai?

The salary of a Customer Service Manager at companies similar to DCB Bank in Chennai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IndusInd Bank

₹2.2 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Manager at DCB Bank in Chennai?

The salary growth for a Customer Service Manager at DCB Bank in Chennai depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager in Chennai can expect the following growth trajectory at DCB Bank:

Experience	Average Salary Range
3 years	₹3.9 Lakhs to ₹5.0 Lakhs per year
4 years	₹3.8 Lakhs to ₹5.5 Lakhs per year
5 years	₹3.9 Lakhs to ₹5.0 Lakhs per year
6 years	₹4.0 Lakhs to ₹5.1 Lakhs per year

and so on.

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DCB Bank Customer Service Manager Salaries in Chennai

DCB Bank Customer Service Manager salary in Chennai ranges between ₹3.8 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 DCB Bank latest salaries received from various employees of DCB Bank.