DCB Bank Customer Service Associate Salaries by 20+ Employees (Updated 2025)

0 - 7 years exp.

₹2.2 Lakhs - ₹3.5 Lakhs

Salary of majority employees

At par with the average Customer Service Associate Salary in Banking Companies for 0 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 0 - 5 years exp. (6 salaries)	₹2.5 L/yr - ₹3 L/yr
Finance & Accounting Customer Service Associate Salary 0 - 2 years exp. (4 salaries)	₹2.2 L/yr - ₹2.5 L/yr
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Engineering - Hardware & Networks Customer Service Associate Salary 1 - 3 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹3 L/yr
Sales & Business Development Customer Service Associate Salary 2 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.2 L/yr

Last Updated: 16 Mar 2025

Companies similar to DCB Bank for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
IDFC FIRST Bank Customer Service Associate Salary 1 - 6 years exp. (62 salaries)	₹2 L/yr - ₹4.4 L/yr 33% more
Barclays Customer Service Associate Salary 2 - 7 years exp. (24 salaries)	₹3.2 L/yr - ₹8.3 L/yr 96% more
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Yes Bank Customer Service Associate Salary 0 - 5 years exp. (20 salaries)	₹1.5 L/yr - ₹4.5 L/yr 16% less
NatWest Group Customer Service Associate Salary 0 - 5 years exp. (18 salaries)	₹3.3 L/yr - ₹5.3 L/yr 68% more
RBL Bank Customer Service Associate Salary 0 - 4 years exp. (12 salaries)	₹1.7 L/yr - ₹2.4 L/yr 30% less
IndusInd Bank Customer Service Associate Salary 1 - 5 years exp. (11 salaries)	₹2 L/yr - ₹4 L/yr 5% less
Federal Bank Customer Service Associate Salary 0 - 4 years exp. (10 salaries)	₹5.8 L/yr - ₹8.5 L/yr 159% more
Equitas Small Finance Bank Customer Service Associate Salary 2 - 7 years exp. (7 salaries)	₹3 L/yr - ₹4.5 L/yr 23% more
AU Small Finance Bank Customer Service Associate Salary 0 - 7 years exp. (6 salaries)	₹2 L/yr - ₹3.5 L/yr 4% less
Indian Overseas Bank Customer Service Associate Salary 8 - 12 years exp. (5 salaries)	₹8.4 L/yr - ₹10 L/yr 210% more
HSBC Bank Customer Service Associate Salary 3 - 10 years exp. (5 salaries)	₹4 L/yr - ₹5 L/yr 62% more
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Indian Bank Customer Service Associate Salary 3 - 4 years exp. (5 salaries)	₹6 L/yr - ₹7 L/yr 132% more
IDBI Bank Customer Service Associate Salary 1 - 2 years exp. (4 salaries)	₹1.3 L/yr - ₹2.2 L/yr 35% less
Central Bank of India Customer Service Associate Salary 0 - 6 years exp. (4 salaries)	₹2 L/yr - ₹9 L/yr 97% more
NatWest Markets Customer Service Associate Salary 1 - 2 years exp. (4 salaries)	₹3.3 L/yr - ₹3.5 L/yr 18% more

Customer Service Associate salary at DCB Bank ranges between ₹2.2 Lakhs to ₹3.5 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 20 latest salaries received from various employees of DCB Bank.

Experience wise DCB Bank Customer Service Associate salaries

Last Updated: 16 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.2 L/yr - ₹5 L/yr
1 year (AmbitionBox Estimate)	₹2.2 L/yr - ₹3 L/yr
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2 years (5 salaries)	₹2.4 L/yr - ₹3.5 L/yr
3 years (3 salaries)	₹1.1 L/yr - ₹3 L/yr
4 years (AmbitionBox Estimate)	₹1.1 L/yr - ₹3 L/yr
5 years (4 salaries)	₹2.5 L/yr - ₹3.5 L/yr
6 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹3.2 L/yr
7 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹3 L/yr

View all

Similar Designation salaries in DCB Bank

Customer Support Associate Salary

(AmbitionBox Estimate)

₹2.5 L/yr - ₹3.2 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹2.9 L/yr - ₹3.7 L/yr

Customer Service Executive Salary

(184 salaries)

₹1.85 L/yr - ₹4.5 L/yr

Customer Service Manager Salary

(223 salaries)

₹2.5 L/yr - ₹5.7 L/yr

Customer Care Executive Salary

(26 salaries)

₹2.05 L/yr - ₹4 L/yr

Senior Associate Salary

(6 salaries)

₹2 L/yr - ₹3.2 L/yr

Customer Support Executive Salary

(11 salaries)

₹2.2 L/yr - ₹3.36 L/yr

Process Associate Salary

(AmbitionBox Estimate)

₹1.7 L/yr - ₹2.2 L/yr

Senior Customer Service Executive Salary

(4 salaries)

₹4 L/yr - ₹5.5 L/yr

Customer Relationship Manager Salary

(11 salaries)

₹3.2 L/yr - ₹6.5 L/yr

Top skills at DCB Bank for Customer Service Associate

outbound Compliance Training Testing Focus Banking Lead Generation

Salary related reviews for DCB Bank

4.1

Rated by 5 employees for salary & benefits

Customer Service Manager in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 05 Nov 2024

3.0

for Salary and Benefits

Likes

Salary is on time Holidays are flexible Co workers are nice Portfolio provided is nice

Work satisfaction - Good

+1 more

Dislikes

The seniors are not helpful at all They dont want to take risk No learning factor No training is done Since day 1 PIP dhamki is given

Skill development - Bad

+2 more

Relationship Manager in Vadodara

Full Time

Sales & Business Development Department

3.0

• posted on 24 Oct 2024

4.0

for Salary and Benefits

Likes

They are giving good salary package.

Salary - Good

Dislikes

There are so many politics.no support from superior.all case were set by credit team. whether it legal or technical all decisions given by credit team Only.i strongly recommend don't join this organisation for business purpose.

Skill development - Bad

+4 more

Relationship Manager in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 21 Jul 2024

3.0

for Salary and Benefits

Likes

Only good thing about this bank is salary hike. If you're looking for salary hike up to 70% only then join this bank.

Dislikes

Work culture is very poor. pressure will be built since day one. Their products are very limited but their expectations are very high. You need to have a lot of references to survive in this bank.

Skill development - Bad

+5 more

Relationship Manager in Vapi

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 12 Apr 2024

2.0

for Salary and Benefits

Likes

The work culture is really good There are company events and parties almost every month Really good training program Very supportive managers

Promotions - Good

+1 more

Dislikes

...ng at month ends You may have to stay at the branch the whole night to disburse your case Credit team is very slow Half your salary will be gone in travelling

Salary - Poor

+3 more

Customer Service Manager in Pathankot

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 20 Jan 2023

4.0

for Salary and Benefits

Likes

salary and compensation

Salary - Good

Dislikes

too difficult to sell bank's financial services.they consider themselves as a pioneer in the banking industry. Management is bad ..trainers are even more worse .one of the trainers mohit frequently call the CSM to keep the check .no matter what time it is.he will call you again and again and threat you about the job

Skill development - Poor

+3 more

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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DCB Bank Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at DCB Bank ?

The average salary of a Customer Service Associate at DCB Bank in India typically ranges from ₹2.2 Lakhs to ₹3.5 Lakhs per year, depending on experience (from Fresher to 7 years).

The top 10% of Customer Service Associate at DCB Bank earn more than ₹3.4 Lakhs per year, and the top 1% earn over ₹3.5 Lakhs per year. Customer Service Associate Salaries at DCB Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ DCB Bank employees in India.

What is the estimated take home salary of a Customer Service Associate at DCB Bank in India?

The estimated take-home salary of a Customer Service Associate at DCB Bank in India typically ranges from ₹20,237 to ₹21,896 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹3.5 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of DCB Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Associate at DCB Bank ?

To be a Customer Service Associate at DCB Bank in india, the key skills required include:

- outbound
- Compliance
- Training
- Testing
- Focus

These skills are highly valued at DCB Bank and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than DCB Bank for Customer Service Associate in India?

Indian Overseas Bank	₹8.4 Lakhs to ₹10.0 Lakhs per year
Federal Bank	₹5.8 Lakhs to ₹8.5 Lakhs per year
Indian Bank	₹6.0 Lakhs to ₹7.0 Lakhs per year
Central Bank of India	₹2.0 Lakhs to ₹9.0 Lakhs per year
Barclays	₹3.2 Lakhs to ₹8.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by DCB Bank, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to DCB Bank in India?

The salary of a Customer Service Associate at companies similar to DCB Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NatWest Group	₹3.3 Lakhs to ₹5.3 Lakhs per year
HSBC Bank	₹4.0 Lakhs to ₹5.0 Lakhs per year
IDFC FIRST Bank	₹2.0 Lakhs to ₹4.4 Lakhs per year
Equitas Small Finance Bank	₹3.0 Lakhs to ₹4.5 Lakhs per year
NatWest Markets	₹3.3 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at DCB Bank in India?

The salary growth for a Customer Service Associate at DCB Bank depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at DCB Bank:

Experience	Average Salary Range
Fresher	₹2.2 Lakhs to ₹5.0 Lakhs per year
1 year	₹2.2 Lakhs to ₹3.0 Lakhs per year
2 years	₹2.4 Lakhs to ₹3.5 Lakhs per year
3 years	₹1.1 Lakhs to ₹3.0 Lakhs per year

and so on.

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DCB Bank Customer Service Associate Salaries

DCB Bank Customer Service Associate salary in India ranges between ₹2.2 Lakhs to ₹3.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 20 DCB Bank latest salaries received from various employees of DCB Bank.