DCB Bank Customer Service Associate Salaries by 10+ Employees (Updated 2025)

0 - 6 years exp.

₹2.2 Lakhs - ₹4 Lakhs

Salary of majority employees

At par with the average Customer Service Associate Salary in Banking Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 0 - 5 years exp. (5 salaries)	₹2.5 L/yr - ₹3 L/yr
Finance & Accounting Customer Service Associate Salary 0 - 2 years exp. (4 salaries)	₹2.2 L/yr - ₹2.5 L/yr
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Engineering - Hardware & Networks Customer Service Associate Salary 1 - 3 years exp. (AmbitionBox Estimate)	₹2.8 L/yr - ₹3 L/yr
BFSI, Investments & Trading Customer Service Associate Salary 6 years exp. (AmbitionBox Estimate)	₹3.4 L/yr - ₹4 L/yr
Sales & Business Development Customer Service Associate Salary 2 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.3 L/yr

Last Updated: 20 Sep 2024

Companies similar to DCB Bank for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Associate Salary 0 - 5 years exp. (29 salaries)	₹1.5 L/yr - ₹4.2 L/yr 5% less
ICICI Bank Customer Service Associate Salary 0 - 3 years exp. (213 salaries)	₹1.5 L/yr - ₹4.6 L/yr 8% more
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Axis Bank Customer Service Associate Salary 0 - 4 years exp. (78 salaries)	₹1.6 L/yr - ₹4.5 L/yr 11% less
Kotak Mahindra Bank Customer Service Associate Salary 1 - 7 years exp. (27 salaries)	₹1.5 L/yr - ₹4 L/yr 7% more
IndusInd Bank Customer Service Associate Salary 1 - 5 years exp. (11 salaries)	₹2 L/yr - ₹4 L/yr 7% less
Yes Bank Customer Service Associate Salary 0 - 4 years exp. (20 salaries)	₹1.5 L/yr - ₹4.5 L/yr 18% less
RBL Bank Customer Service Associate Salary 0 - 4 years exp. (14 salaries)	₹1.7 L/yr - ₹2.4 L/yr 31% less
Federal Bank Customer Service Associate Salary 0 - 4 years exp. (7 salaries)	₹5.8 L/yr - ₹8.5 L/yr 163% more
IDFC FIRST Bank Customer Service Associate Salary 1 - 6 years exp. (62 salaries)	₹1.8 L/yr - ₹4.3 L/yr 25% more
Barclays Customer Service Associate Salary 2 - 6 years exp. (21 salaries)	₹3.2 L/yr - ₹8.3 L/yr 87% more
NatWest Group Customer Service Associate Salary 0 - 5 years exp. (16 salaries)	₹3.3 L/yr - ₹6.8 L/yr 88% more
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AU Small Finance Bank Customer Service Associate Salary 0 - 6 years exp. (6 salaries)	₹2 L/yr - ₹3.5 L/yr 6% less
Indian Overseas Bank Customer Service Associate Salary 8 - 11 years exp. (5 salaries)	₹8.4 L/yr - ₹10 L/yr 204% more
Equitas Small Finance Bank Customer Service Associate Salary 3 - 6 years exp. (5 salaries)	₹3 L/yr - ₹3.6 L/yr 21% more
HSBC Bank Customer Service Associate Salary 3 - 10 years exp. (5 salaries)	₹4 L/yr - ₹5 L/yr 59% more
IDBI Bank Customer Service Associate Salary 1 - 2 years exp. (4 salaries)	₹1.3 L/yr - ₹2.2 L/yr 37% less
Central Bank of India Customer Service Associate Salary 0 - 6 years exp. (4 salaries)	₹2 L/yr - ₹9 L/yr 93% more
NatWest Markets Customer Service Associate Salary 1 - 2 years exp. (4 salaries)	₹3.3 L/yr - ₹3.5 L/yr 15% more
Indian Bank Customer Service Associate Salary 3 - 4 years exp. (3 salaries)	₹7 L/yr - ₹7 L/yr 141% more
Ujjivan Small Finance Bank Customer Service Associate Salary 5 - 6 years exp. (3 salaries)	₹3.1 L/yr - ₹4.5 L/yr 28% more

Customer Service Associate salary at DCB Bank ranges between ₹2.2 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 19 latest salaries received from various employees of DCB Bank.

Experience wise DCB Bank Customer Service Associate salaries

Last Updated: 20 Sep 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.2 L/yr - ₹5 L/yr
1 year (AmbitionBox Estimate)	₹2.2 L/yr - ₹3 L/yr
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2 years (5 salaries)	₹2.4 L/yr - ₹3.5 L/yr
3 years (3 salaries)	₹1.2 L/yr - ₹3 L/yr
4 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹3 L/yr
5 years (3 salaries)	₹2.8 L/yr - ₹3.5 L/yr
6 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹4 L/yr

View all

Similar Designation salaries in DCB Bank

Customer Support Associate Salary

(AmbitionBox Estimate)

₹2.5 L/yr - ₹3.2 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹2.9 L/yr - ₹3.7 L/yr

Customer Service Executive Salary

(186 salaries)

₹1.85 L/yr - ₹4.5 L/yr

Customer Service Manager Salary

(222 salaries)

₹2.5 L/yr - ₹5.7 L/yr

Customer Care Executive Salary

(26 salaries)

₹2.05 L/yr - ₹4 L/yr

Senior Associate Salary

(6 salaries)

₹2 L/yr - ₹3.2 L/yr

Customer Support Executive Salary

(11 salaries)

₹2.2 L/yr - ₹3.36 L/yr

Process Associate Salary

(AmbitionBox Estimate)

₹1.7 L/yr - ₹2.2 L/yr

Senior Customer Service Executive Salary

(4 salaries)

₹4 L/yr - ₹5.5 L/yr

Customer Relationship Manager Salary

(10 salaries)

₹3.2 L/yr - ₹6.5 L/yr

Top skills at DCB Bank for Customer Service Associate

outbound Compliance Training Testing Focus Banking Lead Generation

Salary related reviews for DCB Bank

4.1

Rated by 5 employees for salary & benefits

Customer Service Manager in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 05 Nov 2024

3.0

for Salary and Benefits

Likes

Salary is on time Holidays are flexible Co workers are nice Portfolio provided is nice

Work satisfaction - Good

+1 more

Dislikes

The seniors are not helpful at all They dont want to take risk No learning factor No training is done Since day 1 PIP dhamki is given

Skill development - Bad

+2 more

Relationship Manager in Vadodara

Full Time

Sales & Business Development Department

3.0

• posted on 24 Oct 2024

4.0

for Salary and Benefits

Likes

They are giving good salary package.

Salary - Good

Dislikes

There are so many politics.no support from superior.all case were set by credit team. whether it legal or technical all decisions given by credit team Only.i strongly recommend don't join this organisation for business purpose.

Skill development - Bad

+4 more

Relationship Manager in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 21 Jul 2024

3.0

for Salary and Benefits

Likes

Only good thing about this bank is salary hike. If you're looking for salary hike up to 70% only then join this bank.

Dislikes

Work culture is very poor. pressure will be built since day one. Their products are very limited but their expectations are very high. You need to have a lot of references to survive in this bank.

Skill development - Bad

+5 more

Relationship Manager in Vapi

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 12 Apr 2024

2.0

for Salary and Benefits

Likes

The work culture is really good There are company events and parties almost every month Really good training program Very supportive managers

Promotions - Good

+1 more

Dislikes

...ng at month ends You may have to stay at the branch the whole night to disburse your case Credit team is very slow Half your salary will be gone in travelling

Salary - Poor

+3 more

Customer Service Manager in Pathankot

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 20 Jan 2023

4.0

for Salary and Benefits

Likes

salary and compensation

Salary - Good

Dislikes

too difficult to sell bank's financial services.they consider themselves as a pioneer in the banking industry. Management is bad ..trainers are even more worse .one of the trainers mohit frequently call the CSM to keep the check .no matter what time it is.he will call you again and again and threat you about the job

Skill development - Poor

+3 more

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Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!

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DCB Bank Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at DCB Bank?

Customer Service Associate salary at DCB Bank in India ranges between ₹2.2 Lakhs to ₹4.0 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 1% less than the average Customer Service Associate Salary in India. Salary estimates are based on 19 latest salaries received from various employees of DCB Bank India.

How does the salary of a Customer Service Associate at DCB Bank India compare with the average salary range for this job?

The average salary of a Customer Service Associate at DCB Bank is 1% less than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Associate at DCB Bank?

outbound, Compliance, Training, Testing and Focus are some of the popular skills required to work as a Customer Service Associate at DCB Bank India.

Which similar companies are paying more than DCB Bank to a Customer Service Associate in India?

Indian Overseas Bank Customer Service Associate Salary - ₹8.4 Lakhs to ₹10.0 Lakhs per year
Federal Bank Customer Service Associate Salary - ₹5.8 Lakhs to ₹8.5 Lakhs per year
Indian Bank Customer Service Associate Salary - ₹7.0 Lakhs to ₹7.0 Lakhs per year
Central Bank of India Customer Service Associate Salary - ₹2.0 Lakhs to ₹9.0 Lakhs per year
NatWest Group Customer Service Associate Salary - ₹3.3 Lakhs to ₹6.8 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to DCB Bank in India?

Barclays Customer Service Associate Salary - ₹3.2 Lakhs to ₹8.3 Lakhs per year
HSBC Bank Customer Service Associate Salary - ₹4.0 Lakhs to ₹5.0 Lakhs per year
Ujjivan Small Finance Bank Customer Service Associate Salary - ₹3.1 Lakhs to ₹4.5 Lakhs per year
IDFC FIRST Bank Customer Service Associate Salary - ₹1.8 Lakhs to ₹4.3 Lakhs per year
Equitas Small Finance Bank Customer Service Associate Salary - ₹3.0 Lakhs to ₹3.6 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at DCB Bank in India?

The estimated take-home salary of a Customer Service Associate at DCB Bank ranges between ₹20,739 per month to ₹22,391 per month in India. The take-home salary calculation is based on the average DCB Bank Customer Service Associate salary in India which ranges between ₹2.2 Lakhs to ₹4.0 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at DCB Bank?

According to AmbitionBox, 67% of the DCB Bank Customer Service Associates reported a notice period of 15 days or less, 16% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 6 responses on AmbitionBox in last 2 years.

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DCB Bank Customer Service Associate Salaries

DCB Bank Customer Service Associate salary in India ranges between ₹2.2 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 19 DCB Bank latest salaries received from various employees of DCB Bank.