HSBC Bank Customer Service Associate Salaries by 5 Employees (Updated 2025)

3 - 10 years exp.

₹4 Lakhs - ₹5 Lakhs

Salary of majority employees

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58% more than the average Customer Service Associate Salary in Banking Companies for 3 - 10 years of experience

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Salaries in different departments

Data Science & Analytics Customer Service Associate Salary 3 - 5 years exp. (3 salaries)	Unlock ₹4 L/yr - ₹5 L/yr
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Customer Success, Service & Operations Customer Service Associate Salary 8 - 10 years exp. (AmbitionBox Estimate)	Unlock ₹4.6 L/yr - ₹5 L/yr

Last Updated: 17 Jan 2024

Companies similar to HSBC Bank for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
HSBC Group Customer Service Associate Salary 1 - 8 years exp. (52 salaries)	Unlock ₹2.8 L/yr - ₹7 L/yr 3% more
ICICI Bank Customer Service Associate Salary 0 - 3 years exp. (212 salaries)	Unlock ₹1.8 L/yr - ₹4.6 L/yr 31% less
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Axis Bank Customer Service Associate Salary 0 - 4 years exp. (80 salaries)	Unlock ₹1.6 L/yr - ₹4.5 L/yr 42% less
State Bank of India Customer Service Associate Salary 2 - 7 years exp. (7 salaries)	Unlock ₹1.6 L/yr - ₹6.5 L/yr 2% less
HDFC Bank Customer Service Associate Salary 0 - 5 years exp. (29 salaries)	Unlock ₹1.8 L/yr - ₹4.2 L/yr 38% less
Kotak Mahindra Bank Customer Service Associate Salary 1 - 7 years exp. (27 salaries)	Unlock ₹1.5 L/yr - ₹4 L/yr 33% less
IndusInd Bank Customer Service Associate Salary 1 - 5 years exp. (11 salaries)	Unlock ₹2 L/yr - ₹4 L/yr 41% less
Yes Bank Customer Service Associate Salary 0 - 4 years exp. (20 salaries)	Unlock ₹1.5 L/yr - ₹4.5 L/yr 48% less
IDFC FIRST Bank Customer Service Associate Salary 1 - 6 years exp. (62 salaries)	Unlock ₹2 L/yr - ₹4.4 L/yr 18% less
Barclays Customer Service Associate Salary 2 - 6 years exp. (22 salaries)	Unlock ₹3.2 L/yr - ₹8.3 L/yr 20% more
NatWest Group Customer Service Associate Salary 0 - 5 years exp. (18 salaries)	Unlock ₹3.3 L/yr - ₹5.3 L/yr 4% more
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Federal Bank Customer Service Associate Salary 0 - 4 years exp. (10 salaries)	Unlock ₹5.8 L/yr - ₹8.5 L/yr 61% more
AU Small Finance Bank Customer Service Associate Salary 0 - 6 years exp. (6 salaries)	Unlock ₹2 L/yr - ₹3.5 L/yr 41% less
Indian Overseas Bank Customer Service Associate Salary 8 - 11 years exp. (5 salaries)	Unlock ₹8.4 L/yr - ₹10 L/yr 91% more
Equitas Small Finance Bank Customer Service Associate Salary 3 - 6 years exp. (5 salaries)	Unlock ₹3 L/yr - ₹3.6 L/yr 24% less
IDBI Bank Customer Service Associate Salary 1 - 2 years exp. (4 salaries)	Unlock ₹1.3 L/yr - ₹2.2 L/yr 60% less
Central Bank of India Customer Service Associate Salary 0 - 6 years exp. (4 salaries)	Unlock ₹2 L/yr - ₹9 L/yr 21% more
NatWest Markets Customer Service Associate Salary 1 - 2 years exp. (4 salaries)	Unlock ₹3.3 L/yr - ₹3.5 L/yr 28% less
Ujjivan Small Finance Bank Customer Service Associate Salary 5 - 6 years exp. (AmbitionBox Estimate)	Unlock ₹3.6 L/yr - ₹4.7 L/yr 10% less
Indian Bank Customer Service Associate Salary 3 - 4 years exp. (5 salaries)	Unlock ₹6 L/yr - ₹7 L/yr 43% more

Customer Service Associate salary at HSBC Bank ranges between ₹4 Lakhs to ₹5 Lakhs per year for employees with experience between 3 years to 10 years. Salary estimates are based on 5 latest salaries received from various employees of HSBC Bank.

Experience wise HSBC Bank Customer Service Associate salaries

Last Updated: 17 Jan 2024

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	Unlock ₹4 L/yr - ₹8.1 L/yr
4 years (AmbitionBox Estimate)	Unlock ₹4.5 L/yr - ₹8.2 L/yr
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5 years (AmbitionBox Estimate)	Unlock ₹1.8 L/yr - ₹5 L/yr
6 years (AmbitionBox Estimate)	Unlock ₹4.2 L/yr - ₹5.3 L/yr
7 years (AmbitionBox Estimate)	Unlock ₹4.2 L/yr - ₹5.3 L/yr
8 years (AmbitionBox Estimate)	Unlock ₹1.9 L/yr - ₹5 L/yr
9 years (AmbitionBox Estimate)	Unlock ₹4.2 L/yr - ₹5.4 L/yr
10 years (AmbitionBox Estimate)	Unlock ₹1.9 L/yr - ₹5 L/yr

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Similar Designation salaries in HSBC Bank

Customer Support Associate Salary

(AmbitionBox Estimate)

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₹3.2 L/yr - ₹4 L/yr

Customer Service Officer Salary

(3 salaries)

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₹6.4 L/yr - ₹51.8 L/yr

Customer Service Executive Salary

(72 salaries)

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₹1.5 L/yr - ₹5.2 L/yr

Customer Service Manager Salary

(4 salaries)

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₹4.35 L/yr - ₹13.5 L/yr

Customer Service Representative Salary

(4 salaries)

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₹2.5 L/yr - ₹5 L/yr

Customer Care Executive Salary

(10 salaries)

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₹2.3 L/yr - ₹4.05 L/yr

Senior Associate Salary

(63 salaries)

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₹2.56 L/yr - ₹10.25 L/yr

Customer Support Executive Salary

(7 salaries)

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₹3.1 L/yr - ₹5.2 L/yr

Process Associate Salary

(8 salaries)

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₹2.75 L/yr - ₹4.7 L/yr

Senior Customer Service Executive Salary

(4 salaries)

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₹3.5 L/yr - ₹6.1 L/yr

Salary related reviews for HSBC Bank

2.9

Rated by 4 employees for salary & benefits

Customer Service Associate in Muntinlupa

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 17 Aug 2023

2.0

for Salary and Benefits

Likes

Job stability

Skill development - Excellent

+1 more

Dislikes

Nonstop upskilling. The workload is too much and not worth the salary. I applied as a Customer Service Representative. During the job offer and onboarding, I was told that I will do the usual customer service role. Opening/closing of account, some payments for credit cards. checking account status putting the account on freeze status and lifting banned that's it. That's supposed to be it. After training and nesting, we officially take calls and after 2 weeks we were pulled out. For another training this time it's for their online banking, after 2 days we take phone calls again and after that, we were pulled out again to train for scams, fraud, and disputes. I had enough when we were told that we will be training for credit cards and mortgages as well. Like the hell, this is the only center I know who makes their CS an All Rounder. There is supposed to be another department for disputes, fraud, and credit cards. I know that because I have been to 2 other financial company Capital One and Genpact before HSBC. This is the first time I got stressed at work and I feel so stupid because there was a time that I feel I don't learn anything like my brain just refused to accept other information because I have no time to process and familiarize myself with everything since it is another training every week.

Salary - Poor

+3 more

Relationship Manager in Mumbai

Full Time

Sales & Business Development Department

3.0

• posted on 07 Sep 2024

3.0

for Salary and Benefits

Likes

*Steep learning curve * Work life balance * Ample leaves annually * Good for target oriented sales * Regular interaction with management

Work-life balance - Good

Dislikes

...less. * Bonus is dependent on manager relationship and not performance related. * Compensation is pretty average. * Internal movement requires strong recommendations, else doesn't happen.

Job security - Bad

+2 more

Customer Service Executive

Customer Success, Service & Operations Department

5.0

• posted on 09 Aug 2019

4.0

for Salary and Benefits

Likes

Good behavior of Seniora and executives,no any type of pressures no work load,and time to time salary credited in my account.

Salary - Good

+4 more

Dislikes

They are not increasing incentive amount, that's always same,45rs,it's not enough for us,and they are not giving traveling expense, that's the biggest reason for dislike

Customer Service Executive in Visakhapatnam

Customer Success, Service & Operations Department

5.0

• posted on 05 Sep 2018

5.0

for Salary and Benefits

Likes

...CE TO WORK, WE CAN HAVE A GOOD CAREER GROWTH,IT IS VERY SECURE AND GOOD CULTURE.SALARY IS ALSO GOOD AND WE HAVE HIKE FOR EVERY YEAR BEASED ON THE PERFORMANCE

Salary - Excellent

+6 more

Dislikes

The salary they paid is good but the salary is hike is very low every year, there are few processes where the work pressure is more. I use to get apprecaition from my managers but we do not have any promotions.

Analyst in Bangalore / Bengaluru

Other Department

4.0

• posted on 05 Nov 2018

3.0

for Salary and Benefits

Likes

The company has a fairly balanced work culture. It doesn't push employees to work beyond the specified hours. Additionally, there is a strong sense of ownership of the work. One gets to present his work to the higher managment thus there is good visibility.

Skill development - Good

+5 more

Dislikes

Salary, at the beginning, is not as high as any other bank with similar profile as HSBC. Bank is probably, a little more conservative in welcoming newer technology.

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Salary Discussions, Hike & Promotions

2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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HSBC Bank Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at HSBC Bank?

Customer Service Associate salary at HSBC Bank in India ranges between ₹4.0 Lakhs to ₹5.0 Lakhs for experience between 3 years to 10 years. According to our estimates it is 58% more than the average Customer Service Associate Salary in India. Salary estimates are based on 5 latest salaries received from various employees of HSBC Bank India.

How does the salary of a Customer Service Associate at HSBC Bank India compare with the average salary range for this job?

The average salary of a Customer Service Associate at HSBC Bank is 58% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than HSBC Bank to a Customer Service Associate in India?

Indian Overseas Bank Customer Service Associate Salary - ₹8.4 Lakhs to ₹10.0 Lakhs per year
Federal Bank Customer Service Associate Salary - ₹5.8 Lakhs to ₹8.5 Lakhs per year
Indian Bank Customer Service Associate Salary - ₹6.0 Lakhs to ₹7.0 Lakhs per year
Central Bank of India Customer Service Associate Salary - ₹2.0 Lakhs to ₹9.0 Lakhs per year
Barclays Customer Service Associate Salary - ₹3.2 Lakhs to ₹8.3 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to HSBC Bank in India?

NatWest Group Customer Service Associate Salary - ₹3.3 Lakhs to ₹5.3 Lakhs per year
HSBC Group Customer Service Associate Salary - ₹2.8 Lakhs to ₹7.0 Lakhs per year
State Bank of India Customer Service Associate Salary - ₹1.6 Lakhs to ₹6.5 Lakhs per year
Ujjivan Small Finance Bank Customer Service Associate Salary - ₹3.6 Lakhs to ₹4.7 Lakhs per year
IDFC FIRST Bank Customer Service Associate Salary - ₹2.0 Lakhs to ₹4.4 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at HSBC Bank in India?

The estimated take-home salary of a Customer Service Associate at HSBC Bank ranges between ₹34,471 per month to ₹35,719 per month in India. The take-home salary calculation is based on the average HSBC Bank Customer Service Associate salary in India which ranges between ₹4.0 Lakhs to ₹5.0 Lakhs per year for employees with experience between 3 years to 10 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at HSBC Bank?

According to AmbitionBox, 50% of the HSBC Bank Customer Service Associates reported a notice period of 15 days or less, 50% reported a notice period of 1 Month.This is based on 4 responses on AmbitionBox in last 2 years.

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HSBC Bank Customer Service Associate Salaries

HSBC Bank Customer Service Associate salary in India ranges between ₹4 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 HSBC Bank latest salaries received from various employees of HSBC Bank.