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3.8

based on 3.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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9 DCB Bank Customer Service Manager Jobs

Urgent hiring For Customer Service Manager (Sales) - West Bengal

2-7 years

₹ 2.5 - 5L/yr

Kolkata, Siliguri, Durgapur

10 vacancies

Urgent hiring For Customer Service Manager (Sales) - West Bengal

DCB Bank

posted 2d ago

Job Role Insights

Fixed timing

Job Description

Role & responsibilities:

  • To acquire new quality customers and cross sell various products as desired by the Bank from time to time(Current Account, Saving account, insurances, fixed deposits etc. )
  • To ensure accurate, timely and error free processing of customer service requests
  • To overcome problems using guidelines and escalate with expediency, when necessary.
  • Meet the budgeted financial targets - every quarter.
  • To ensure the best visual impact of the branches on customers

The Job Requirements are as follows:


  • Should have Banking Experience.
  • Should have strong communication skills
  • Should have Banking Sales Experience.
  • Should be okay with moving to the field and selling bank's Products.



Employment Type: Full Time, Permanent

Read full job description

DCB Bank Interview Questions & Tips

Prepare for DCB Bank Customer Service Manager roles with real interview advice

What Customer Service Manager at DCB Bank are saying

3.8
 Rating based on 102 Customer Service Manager reviews

Likes

Salary is on time Holidays are flexible Co workers are nice Portfolio provided is nice

  • Work satisfaction - Good
  • +1 more
Dislikes

The seniors are not helpful at all They dont want to take risk No learning factor No training is done Since day 1 PIP dhamki is given

  • Skill development - Bad
  • +2 more
Read 102 Customer Service Manager reviews

Customer Service Manager salary at DCB Bank

reported by 225 employees
₹2.5 L/yr - ₹5.7 L/yr
31% less than the average Customer Service Manager Salary in India
View more details

What DCB Bank employees are saying about work life

based on 3.1k employees
54%
46%
52%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

DCB Bank Benefits

Job Training
Health Insurance
Soft Skill Training
Team Outings
Work From Home
Education Assistance +6 more
View more benefits

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