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DCB Bank
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DCB Bank Customer Service Manager Interview Questions and Answers
DCB Bank Customer Service Manager Interview Experiences
9 interviews found
Selected
I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Regarding previous experience and sales process
- Ans. Need to explain in detail about previous experience and sales process in detail
- Q2. Sales targets in previous organisation
- Ans.
Exceeded sales targets consistently by 20% in previous organization
Consistently exceeded sales targets by 20% each quarter
Implemented new sales strategies to increase revenue
Trained and motivated sales team to achieve targets
(1 Question)
- Q1. Regarding CTC and hike
- Ans. We need to address as per our requirements
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before May 2022. There were 4 interview rounds.
(1 Question)
- Q1. Self Introduction
(1 Question)
- Q1. Roles and Responsibilities
(1 Question)
- Q1. Salary Discussion
I applied via Campus Placement and was interviewed in Jan 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself Your strength and weakness How will you be going to manage in a city which really far from your hometown Tell me about your internships etc...
(1 Question)
- Q1. How your are going to increase our business prospects in the allotted area
Interview Preparation Tips
- Direct Sales
I applied via Naukri.com and was interviewed in Aug 2021. There were 3 interview rounds.
Interview Preparation Tips
DCB Bank interview questions for designations
I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Regarding experience that what have you done in your previous job
- Q2. Will you able to do sales and how will you do.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Customer porfolio leaders
Interview Preparation Tips
Customer Service Manager Jobs at DCB Bank
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About job
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about your self ?
- Q2. Your confidences
Interview Preparation Tips
Ashok Kumar Choudhary
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself.
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Customer Service Manager Interview Questions & Answers
IndusInd Bank
Anonymous
posted on 27 May 2021
Interview Questionnaire
8 Questions
- Q1. Tell me about your self
- Q2. What is the purpose of joining this bank
- Q3. Why should we hire you
- Q4. Tell me about bank / and tell me about Indusind
- Ans.
Indusind Bank is a private sector bank in India known for its innovative banking solutions and customer-centric approach.
Indusind Bank was founded in 1994 and is headquartered in Mumbai, India.
It offers a wide range of banking products and services including savings accounts, current accounts, loans, credit cards, and more.
Indusind Bank is known for its focus on technology and innovation, and has introduced several ind...
- Q5. Some Situation they will give you like if someone enter in your branch and the customer very very angry, what will you do
- Q6. Related your education they will ask question
- Q7. What is the purpose joining bank
- Ans.
Joining a bank provides opportunities for career growth, job security, and the ability to help customers with their financial needs.
Career growth opportunities
Job security
Ability to help customers with financial needs
Access to financial products and services
Opportunities for professional development
Chance to work in a dynamic and challenging environment
- Q8. If you have experience related post so they will ask you question
DCB Bank Interview FAQs
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DCB Bank Interviews By Designations
- DCB Bank Relationship Manager Interview Questions
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Interview Questions for Popular Designations
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DCB Bank Customer Service Manager Interview Process
based on 4 interviews
2 Interview rounds
- HR Round - 1
- HR Round - 2
Customer Service Manager Interview Questions from Similar Companies
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DCB Bank Customer Service Manager Reviews and Ratings
based on 103 reviews
Rating in categories
Kolkata,
Siliguri
+12-7 Yrs
₹ 2.5-5 LPA
|
Relationship Manager
726
salaries
|  ₹2.1 L/yr - ₹6.5 L/yr |
|
Assistant Manager
600
salaries
| ₹1.6 L/yr - ₹5.7 L/yr |
|
Deputy Manager
401
salaries
| ₹2 L/yr - ₹9 L/yr |
|
Sales Manager
300
salaries
| ₹3 L/yr - ₹11 L/yr |
|
Credit Manager
282
salaries
| ₹3 L/yr - ₹11.6 L/yr |
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