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DCB Bank Customer Service Manager Interview Questions and Answers
Updated
13 Apr 2024
9 interviews found
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Anonymous
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Apr 2023.
2 Interview Rounds
1
Technical Round (2 Questions)
- Q1. Regarding previous experience and sales process View Answers (1)
- Q2. Sales targets in previous organisation View Answers (2)
2
HR Round (1 Question)
- Q1. Regarding CTC and hike View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good environment with decent work culture and less stress
Interview experience
Average
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Referral and was interviewed before May 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (1 Question)
- Q1. Self Introduction Add Answer
3
Technical Round (1 Question)
- Q1. Roles and Responsibilities Add Answer
4
HR Round (1 Question)
- Q1. Salary Discussion Add Answer
I applied via Campus Placement and was interviewed in Jan 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. Tell me about yourself Your strength and weakness How will you be going to manage in a city which really far from your hometown Tell me about your internships e...read more View Answers (5)
3
Behavioral Round (1 Question)
- Q1. How your are going to increase our business prospects in the allotted area View Answers (1)
Interview Preparation Tips
Topics to prepare for DCB Bank Customer Service Manager interview:
- Direct Sales
I applied via Naukri.com and was interviewed in Aug 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round
3
Group Discussion Round
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Interview Preparation Tips
Interview preparation tips for other job seekers - Confidence is the key to success
DCB Bank interview questions for designations
I applied via Naukri.com and was interviewed in Mar 2021.
1 Interview Round
Interview Questions
- Q1. Customer porfolio leaders
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Casa products and today products and gold loan
I applied via Naukri.com and was interviewed in Jan 2021.
1 Interview Round
Interview Questions
- Q1. Regarding experience that what have you done in your previous job
View Answers (6)
- Q2. Will you able to do sales and how will you do.
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident and have positive attitude.
Customer Service Manager Jobs at DCB Bank
I applied via Referral and was interviewed in Dec 2020.
1 Interview Round
Interview Questions
- Q1. About job
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Ok
I applied via Walk-in and was interviewed before Jul 2020.
1 Interview Round
Interview Questions
- Q1. Tell me about your self ?
Add Answer
- Q2. Your confidences
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Tell me about yourself confidently and clearly
Ashok Kumar Choudhary
I applied via Recruitment Consulltant and was interviewed before Apr 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (1 Question)
- Q1. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Give any interview, always have full faith in yourself that you are capable of doing everything given by the company.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about DCB Bank?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Sales skills what if we want to sell a credit card to a random customer Add Answer
- Q2. Communication checking speak about any random topic Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good work place
And Good Hr and managers
And Good Hr and managers
DCB Bank Interview FAQs
How many rounds are there in DCB Bank Customer Service Manager interview?
DCB Bank interview process usually has 2-3 rounds. The most common rounds in the DCB Bank interview process are HR, Resume Shortlist and Technical.
How to prepare for DCB Bank Customer Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DCB Bank. The most common topics and skills that interviewers at DCB Bank expect are Sales, Customer Service, Auditing, Compliance and MIS.
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DCB Bank Interviews By Designations
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Interview Questions for Popular Designations
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People are getting interviews through
based on 9 DCB Bank interviews
Job Portal
Referral
WalkIn
Campus Placement
33%
33%
11%
11%
12% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Manager Interview Questions from Similar Companies
Fast track your campus placements
31%
less
than the average Customer Service Manager Salary in India
View more details
DCB Bank Customer Service Manager Reviews and Ratings
based on 98 reviews
Rating in categories
|
Relationship Manager
808
salaries
|  ₹2 L/yr - ₹6.8 L/yr |
|
Assistant Manager
603
salaries
| ₹1.8 L/yr - ₹5.7 L/yr |
|
Deputy Manager
401
salaries
| ₹2.3 L/yr - ₹9 L/yr |
|
Sales Manager
289
salaries
| ₹3 L/yr - ₹11 L/yr |
|
Assistant Manager II
270
salaries
| ₹2 L/yr - ₹5.4 L/yr |
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