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Hyundai Motor India Limited
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.
I have excellent communication skills.
I am a skilled listener and can effectively understand and address customer needs.
I am able to communicate clearly and concisely, both verbally and in writing.
I am adept at adapting my communication style to different individuals and situations.
I am proficient in using various communication channels, such as phone, email, and live chat.
I have experience in resolving conflicts and h...
I have a Bachelor's degree in Business Administration and 5 years of experience in customer service management.
Bachelor's degree in Business Administration
5 years of experience in customer service management
Our customer service is exceptional, providing timely and effective solutions to all customer queries and concerns.
We prioritize customer satisfaction above all else
We have a team of highly trained and empathetic customer service representatives
We use various communication channels to ensure prompt and efficient service
We constantly gather feedback to improve our service
We go above and beyond to exceed customer expecta...
Handling customer complaints requires active listening, empathy, and a solution-oriented approach.
Listen actively and empathetically to the customer's complaint.
Apologize for the inconvenience caused and assure the customer that their complaint will be addressed.
Ask questions to understand the issue better and gather all necessary information.
Offer a solution or alternatives to resolve the issue.
Follow up with the cust...
Vehicle coordinates can be obtained through GPS or mapping software.
GPS technology can provide real-time vehicle coordinates
Mapping software can display vehicle coordinates on a map
Vehicle tracking systems can also provide coordinates
Coordinates can be used to track vehicle location and optimize routes
Handling customers requires active listening, empathy, and problem-solving skills.
Listen actively to the customer's concerns and needs.
Show empathy and understanding towards the customer's situation.
Use problem-solving skills to find a solution that meets the customer's needs.
Communicate clearly and effectively with the customer.
Follow up with the customer to ensure their satisfaction.
The solutions to vehicle problems depend on the specific issue, but common solutions include regular maintenance, repairs, and replacements.
Regular maintenance can prevent many problems, such as oil changes, tire rotations, and brake inspections.
Repairs may be necessary for issues such as engine problems, transmission issues, or electrical malfunctions.
Replacements may be needed for parts that wear out over time, such ...
I applied via Approached by Company and was interviewed before Feb 2017. There were 3 interview rounds.
I would apologize for the poor service and offer to make it right by sending a technician to the customer's location.
Apologize sincerely for the poor service
Offer to send a technician to the customer's location to fix the issue
Assure the customer that their satisfaction is a top priority
Provide a discount or compensation for the inconvenience caused
Follow up with the customer to ensure their issue has been resolved
I will prioritize my tasks, create a schedule, and utilize time management techniques to balance study and work effectively.
Create a study schedule and stick to it
Prioritize tasks based on deadlines and importance
Utilize time management techniques such as the Pomodoro technique
Seek support from professors and supervisors for flexibility when needed
Yes, I have basic computer knowledge.
Proficient in using Microsoft Office Suite
Familiar with email and internet usage
Able to troubleshoot common computer issues
Experience with customer relationship management (CRM) software
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I am a hardworking individual with a passion for learning and growth. I completed a summer internship in marketing and come from a supportive family.
I am a hardworking individual
Passionate about learning and growth
Completed a summer internship in marketing
Come from a supportive family
To retain an employee, I will focus on creating a positive work environment and offering opportunities for growth and development.
Offer competitive salaries and benefits
Provide opportunities for training and development
Create a positive work culture with open communication and recognition
Offer flexible work arrangements
Provide opportunities for career advancement within the company
Regularly check in with employees to a...
Yes, I am comfortable with working in different cities and travelling.
I have previous experience working in different cities and travelling for work.
I am adaptable and can quickly adjust to new environments.
I enjoy exploring new places and meeting new people.
I understand the importance of being flexible and available for work-related travel.
I am willing to make necessary arrangements to ensure smooth travel and work ex
I apologize for being late. I had an emergency that I had to attend to.
I had an unexpected emergency that required my immediate attention
I made sure to inform the organizers as soon as I could
I understand the importance of punctuality and will ensure it in the future
I was interviewed in Jun 2017.
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.
I applied via Referral and was interviewed before Sep 2017. There were 2 interview rounds.
I applied via Campus Placement
I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.
How can we make our company in number 1 position
I would consider the reasons for both my friend and myself needing leave and make a decision based on the urgency and importance of each situation.
Assess the reasons for both your friend and yourself needing leave
Consider the urgency and importance of each situation
Communicate with your friend and discuss the possibility of one of you rescheduling your leave
If both reasons are equally important, prioritize based on sen...
I can join the company within two weeks of receiving a job offer.
I am currently serving a notice period of two weeks at my current job.
I have already completed all necessary paperwork and background checks.
I am excited about the opportunity and ready to start as soon as possible.
I applied via Naukri.com and was interviewed before Sep 2022. There were 3 interview rounds.
I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.
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Interview experience
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Rating in categories
Manager
710
salaries
| ₹0 L/yr - ₹0 L/yr |
Assistant Manager
575
salaries
| ₹0 L/yr - ₹0 L/yr |
Trainee
449
salaries
| ₹0 L/yr - ₹0 L/yr |
Diploma Mechanical Engineer
319
salaries
| ₹0 L/yr - ₹0 L/yr |
Hyundai Diploma Trainee
255
salaries
| ₹0 L/yr - ₹0 L/yr |
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