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based on 3.2k Reviews

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Royal Enfield Customer Relationship Manager Interview Questions and Answers

Updated 26 Jun 2024

Royal Enfield Customer Relationship Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is the CDI score of sales .
  • Ans. 

    CDI score of sales measures the effectiveness of sales representatives in converting leads into customers.

    • CDI stands for Conversion Rate of Incoming leads

    • It is calculated by dividing the number of converted leads by the total number of incoming leads and multiplying by 100

    • A high CDI score indicates that sales representatives are effectively converting leads into customers

    • Example: If 50 out of 100 incoming leads are con...

  • Answered by AI
  • Q2. What is the diff between customer satisfaction and customer retention
  • Ans. 

    Customer satisfaction is the perception of customers about a product or service, while customer retention is the ability of a company to keep customers coming back.

    • Customer satisfaction is a measure of how happy or content customers are with a product or service.

    • Customer retention is the ability of a company to keep customers coming back for repeat business.

    • Customer satisfaction can be influenced by factors like qualit...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Past ,people and personal .

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why did you choose hyundai company?
  • Q2. What do you know about the motor line?
  • Ans. 

    The motor line refers to a range of products related to motors and motor vehicles.

    • The motor line includes products such as engines, transmissions, and other components for vehicles.

    • It may also include accessories and parts for maintenance and repair of motors.

    • Companies like Ford, Toyota, and General Motors have their own motor lines.

    • Motor line products are essential for the automotive industry and transportation sector

  • Answered by AI
  • Q3. Where have you worked before?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2024. There were 8 interview rounds.

Round 1 - Aptitude Test 

Assess the individual's aptitude for customer satisfaction.

Round 2 - Group Discussion 

Group discussion plays a crucial role in shaping an individual's aptitude and behavior.

Round 3 - Technical 

(1 Question)

  • Q1. What is the purpose of the person knowledge test?
Round 4 - Case Study 

A case study for in-depth knowledge.

Round 5 - Coding Test 

The most effective knowledge for coding.

Round 6 - Assignment 

A reporter disappeared while on assignment in a war zone.

Round 7 - HR 

(2 Questions)

  • Q1. What is the importance of effort and honesty in your job?
  • Q2. What has been your best experience that contributed to your performance at work?
Round 8 - One-on-one 

(2 Questions)

  • Q1. What are the best strategies to achieve positive results in a one-on-one interview round?
  • Q2. What is the importance of your job?

Interview Preparation Tips

Interview preparation tips for other job seekers - What is your level of confidence regarding this job?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Video Call 

(3 Questions)

  • Q1. What are your experience from Hyundai
  • Ans. 

    I have experience working as a Relationship Manager at Hyundai, where I developed strong client relationships and increased sales.

    • Managed client accounts and provided personalized service

    • Collaborated with sales team to meet targets

    • Organized events and promotions to attract new customers

  • Answered by AI
  • Q2. What are you applying for the job
  • Ans. 

    I am applying for the job because of my passion for building strong relationships and helping clients achieve their financial goals.

    • I have a strong background in finance and customer service

    • I excel at communication and problem-solving

    • I am motivated by the opportunity to make a positive impact on clients' lives

  • Answered by AI
  • Q3. Why are you Regine your previous job
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for career advancement

    • Looking for new challenges

    • Seeking better work-life balance

    • Company restructuring or downsizing

    • Relocation to a new area

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Why are you left your privious job
  • Ans. 

    Seeking new challenges and growth opportunities in a different environment.

    • Desire for new challenges and growth

    • Opportunity for career advancement

    • Seeking a change in work environment

    • Company restructuring or downsizing

    • Relocation to a different city

  • Answered by AI
  • Q2. What are you accepting from there
  • Ans. 

    I am accepting feedback from clients to improve our relationship management strategies.

    • Accepting feedback on our services and communication

    • Implementing changes based on client suggestions

    • Building stronger relationships through effective communication

    • Seeking input on client needs and preferences

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Wee seek to hire tallented people with diverse perspectives and background who are passionate about collaborative building for humanity.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Behavioral 

(2 Questions)

  • Q1. About your self
  • Q2. About your experience
Round 2 - HR 

(2 Questions)

  • Q1. About salary expectation
  • Q2. About job responsibility
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why did you choose hyundai company?
  • Q2. What do you know about the motor line?
  • Ans. 

    The motor line refers to a range of products related to motors and motor vehicles.

    • The motor line includes products such as engines, transmissions, and other components for vehicles.

    • It may also include accessories and parts for maintenance and repair of motors.

    • Companies like Ford, Toyota, and General Motors have their own motor lines.

    • Motor line products are essential for the automotive industry and transportation sector

  • Answered by AI
  • Q3. Where have you worked before?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2024. There were 8 interview rounds.

Round 1 - Aptitude Test 

Assess the individual's aptitude for customer satisfaction.

Round 2 - Group Discussion 

Group discussion plays a crucial role in shaping an individual's aptitude and behavior.

Round 3 - Technical 

(1 Question)

  • Q1. What is the purpose of the person knowledge test?
Round 4 - Case Study 

A case study for in-depth knowledge.

Round 5 - Coding Test 

The most effective knowledge for coding.

Round 6 - Assignment 

A reporter disappeared while on assignment in a war zone.

Round 7 - HR 

(2 Questions)

  • Q1. What is the importance of effort and honesty in your job?
  • Q2. What has been your best experience that contributed to your performance at work?
Round 8 - One-on-one 

(2 Questions)

  • Q1. What are the best strategies to achieve positive results in a one-on-one interview round?
  • Q2. What is the importance of your job?

Interview Preparation Tips

Interview preparation tips for other job seekers - What is your level of confidence regarding this job?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

) kashmir me 370 dhara lagne se waha ke logo par jo prabhao pada

Round 2 - Technical 

(4 Questions)

  • Q1. Final project related
  • Q2. Project explain
  • Ans. 

    Project explain

    • Explain the project objectives and goals

    • Describe the project scope and timeline

    • Discuss the team members and their roles

    • Highlight any challenges faced and how they were overcome

  • Answered by AI
  • Q3. Project related
  • Q4. Atv bicycle ko explain
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell me Your Self Introduction
  • Q2. Answer the My Introduction
  • Q3. Process Explained
  • Q4. Your Selection Designation
  • Ans. 

    Customer Relationship Executive

    • Responsible for managing and maintaining customer relationships

    • Handling customer inquiries, complaints, and feedback

    • Providing excellent customer service and ensuring customer satisfaction

    • Building strong relationships with customers to promote loyalty and retention

    • Identifying opportunities for upselling or cross-selling products/services

    • Maintaining accurate customer records and updating re...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Renault Customer Relationship Executive interview:
  • Diploma
  • Auto Cadd
Interview preparation tips for other job seekers - But I Need My Confidence

Skills evaluated in this interview

Royal Enfield Interview FAQs

How many rounds are there in Royal Enfield Customer Relationship Manager interview?
Royal Enfield interview process usually has 1 rounds. The most common rounds in the Royal Enfield interview process are HR.
How to prepare for Royal Enfield Customer Relationship Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Royal Enfield. The most common topics and skills that interviewers at Royal Enfield expect are Customer Complaints, Customer Experience Management, Customer Relationship, Relationship Management and Analytical skills.
What are the top questions asked in Royal Enfield Customer Relationship Manager interview?

Some of the top questions asked at the Royal Enfield Customer Relationship Manager interview -

  1. What is the diff between customer satisfaction and customer retent...read more
  2. What is the CDI score of sale...read more

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Royal Enfield Customer Relationship Manager Salary
based on 60 salaries
₹1 L/yr - ₹5 L/yr
36% less than the average Customer Relationship Manager Salary in India
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Royal Enfield Customer Relationship Manager Reviews and Ratings

based on 18 reviews

4.4/5

Rating in categories

4.8

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4.4

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3.8

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4.3

Job Security

4.4

Company culture

3.7

Promotions/Appraisal

4.6

Work Satisfaction

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