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Royal Enfield Area Service Manager Interview Questions, Process, and Tips

Updated 31 Aug 2024

Top Royal Enfield Area Service Manager Interview Questions and Answers

  • Q1. In an engine, which valve is larger, Inlet or outlet? And why?
  • Q2. What are the methods you have used for access dealership performances
  • Q3. If white smoke is coming from the silencer then what is the root cause?
View all 9 questions

Royal Enfield Area Service Manager Interview Experiences

9 interviews found

Area Service Manager Interview Questions & Answers

user image Swadesh Praharaj

posted on 31 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. What is overheating
  • Ans. 

    Overheating is when an object or system becomes excessively hot, often leading to damage or malfunction.

    • Overheating occurs when an object or system absorbs more heat than it can dissipate

    • Common causes of overheating include inadequate cooling, high ambient temperatures, and excessive workload

    • Examples of overheating include a car engine overheating due to a coolant leak, or a laptop overheating from prolonged use on a s

  • Answered by AI
  • Q2. What is thermostat valve
  • Ans. 

    A thermostat valve is a device that controls the flow of coolant through the engine to regulate its temperature.

    • Thermostat valves are typically found in automotive engines to prevent overheating.

    • They open and close based on the temperature of the engine to maintain optimal operating temperature.

    • A malfunctioning thermostat valve can lead to engine overheating or inefficient cooling.

    • Examples include traditional wax-based...

  • Answered by AI
  • Q3. Previous company details
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. BSVI nomenclature on Motorcycle
  • Ans. 

    BSVI nomenclature on motorcycles refers to the naming convention used for motorcycles that comply with Bharat Stage VI emission standards.

    • BSVI stands for Bharat Stage VI, which is the latest emission standard for vehicles in India.

    • The nomenclature on motorcycles includes various components such as the engine displacement, model name, and variant.

    • For example, a motorcycle with BSVI nomenclature could be named 'Honda CB ...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Business process and Dealership Management
Round 4 - HR 

(1 Question)

  • Q1. Location, Salary part Etc

Area Service Manager Interview Questions Asked at Other Companies

Q1. What is the 2W bike Engine Rpm , inlet exhaust valve clearance , ... read more
asked in Bajaj Auto
Q2. How do you go about checking Smoke issues, electronic issues and ... read more
asked in Bajaj Auto
Q3. How many colours can be seen at the tip of the spark plug and wha ... read more
asked in Bajaj Auto
Q4. What are some ideas for saving some significant costs in service ... read more
Q5. What is Free & Paid Service Redemption, what's are the method ... read more
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What is valve timing
  • Ans. 

    Valve timing refers to the precise timing of the opening and closing of the intake and exhaust valves in an engine.

    • Valve timing determines when the intake and exhaust valves open and close in relation to the piston's position in the cylinder.

    • Proper valve timing is crucial for optimal engine performance and efficiency.

    • Valve timing can be adjusted by changing the camshaft position or using variable valve timing technolog...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. What is FQI in service
  • Ans. 

    FQI stands for Field Quality Index in service, which measures the overall quality of service provided in the field.

    • FQI is a metric used to assess the quality of service delivery in the field.

    • It takes into account factors such as response time, customer satisfaction, and resolution rates.

    • Higher FQI scores indicate better overall service quality.

    • For example, a high FQI score may indicate that a service team is effectivel...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be original

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell about your self
  • Ans. My details fully for In my CV
  • Answered Anonymously
  • Q2. Tell about my career details
  • Q3. 2 dealer in tirunelveli Hero and Bajaj

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear Sir/Mam

Am K K Muthu Raj am from tirunelveli. Am Willing and relocate traveling also.... Am BE Mechanical engineering 2017 passed out.... ( 5 years Experience )

Royal Enfield interview questions for designations

 Service Manager

 (5)

 Area Sales Manager

 (1)

 Service Consultant

 (2)

 Assistant Area Sales Manager

 (1)

 Customer Service Advisor

 (1)

 Customer Service Executive

 (1)

 After Sales Service Manager

 (1)

 Automobile Service Advisor

 (1)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic automobile, 2Stoke and 4Stoke, About Compression ratio, case study if customer not satisfied with dealership work how would I satisfied to customer what action will take.
Round 3 - Technical 

(1 Question)

  • Q1. Case study of Customer complaint about back compression what step taken, about BS4 and BS6, about EGR, how convinced to dealer owner if he don't want to bill the parts and Lubricant, how convinced to deal...

Get interview-ready with Top Royal Enfield Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jun 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. If white smoke is coming from the silencer then what is the root cause?
  • Ans. 

    White smoke from the silencer indicates coolant entering the combustion chamber, possibly due to a blown head gasket.

    • Possible root cause is a blown head gasket allowing coolant to enter the combustion chamber

    • Other potential causes include a cracked cylinder head or engine block

    • Excessive condensation in the exhaust system can also produce white smoke

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. How to improve the Service Revenue of a Dealer?
  • Ans. 

    To improve Service Revenue of a Dealer, focus on customer satisfaction, upselling services, implementing loyalty programs, and training staff.

    • Focus on customer satisfaction to increase repeat business

    • Upsell additional services or maintenance packages to increase revenue per customer visit

    • Implement loyalty programs to encourage customers to return for service

    • Train staff to upsell services and provide excellent customer

  • Answered by AI

Area Service Manager Jobs at Royal Enfield

View all
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. In an engine, which valve is larger, Inlet or outlet? And why?
  • Ans. 

    The inlet valve is larger than the outlet valve in an engine.

    • The inlet valve allows air and fuel to enter the combustion chamber while the outlet valve allows exhaust gases to exit the chamber.

    • The larger size of the inlet valve allows for more air and fuel to enter the chamber, leading to better combustion and engine performance.

    • The outlet valve is smaller because it only needs to allow exhaust gases to exit the chambe

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Are you free to relocate anywhere in Odisha?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Basic Personal Details with Educational Qualifications as well as Present & Past Experience.
Round 3 - Technical 

(1 Question)

  • Q1. Basic & Feild Technical Knowledge &Expertise

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What are the methods you have used for access dealership performances
  • Ans. 

    I have used various methods to assess dealership performances.

    • Conducting regular performance reviews with dealership managers

    • Analyzing sales and service data to identify trends and areas for improvement

    • Implementing customer satisfaction surveys to gather feedback on dealership experiences

    • Monitoring customer complaints and resolving issues promptly

    • Conducting mystery shopping exercises to evaluate the quality of customer...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give ypur best. In case you do not know any answer, you can always say you shall check and revert as no one will be able to know the answers to all the questions.

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Job details of previous companies
Round 2 - Technical 

(1 Question)

  • Q1. Self rating on each technical skills like dealer handling, technical knowledge etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Self rating is key of interview in final round. HR round as usual simple.
Contribute & help others!
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Royal Enfield Interview FAQs

How many rounds are there in Royal Enfield Area Service Manager interview?
Royal Enfield interview process usually has 2-3 rounds. The most common rounds in the Royal Enfield interview process are Technical, Resume Shortlist and HR.
How to prepare for Royal Enfield Area Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Royal Enfield. The most common topics and skills that interviewers at Royal Enfield expect are After Sales Service, Field Service, After Market Service, Aftersales and Customer Engagement.
What are the top questions asked in Royal Enfield Area Service Manager interview?

Some of the top questions asked at the Royal Enfield Area Service Manager interview -

  1. In an engine, which valve is larger, Inlet or outlet? And w...read more
  2. What are the methods you have used for access dealership performan...read more
  3. If white smoke is coming from the silencer then what is the root cau...read more

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Royal Enfield Area Service Manager Interview Process

based on 8 interviews

2 Interview rounds

  • Resume Shortlist Round
  • Technical Round
View more
Royal Enfield Area Service Manager Salary
based on 259 salaries
₹6 L/yr - ₹20 L/yr
34% more than the average Area Service Manager Salary in India
View more details

Royal Enfield Area Service Manager Reviews and Ratings

based on 66 reviews

3.6/5

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3.3

Skill development

3.4

Work-life balance

3.5

Salary

3.6

Job security

3.4

Company culture

3.2

Promotions

3.1

Work satisfaction

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