Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Royal Enfield Team. If you also belong to the team, you can get access from here

Royal Enfield Verified Tick

Compare button icon Compare button icon Compare
4.2

based on 3.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Royal Enfield Service Manager Interview Questions and Answers

Updated 14 Oct 2024

Royal Enfield Service Manager Interview Experiences

5 interviews found

Service Manager Interview Questions & Answers

user image Manish Vishwakarma

posted on 14 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Rear brake se noise hai
  • Q2. White smoke bike rpm so hai

Interview Preparation Tips

Interview preparation tips for other job seekers - Not
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There was 1 interview round.

Round 1 - Technical 

(6 Questions)

  • Q1. Motorcycle related , customer satisfaction
  • Q2. Technical support, customer service
  • Q3. System work, data analysis
  • Q4. Calling, customer call effert
  • Q5. Part Vector order
  • Q6. 3 day feedback , customer service experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Technical support, customer service, technical issues,

Service Manager Interview Questions Asked at Other Companies

Q1. Tractor not take load properly. What reason
Q2. What service revenue can you get for S&W, knowing pretty well ... read more
Q3. What quality you have to fulfillment customers requirements.
Q4. Tractor given black smoke. What for reason
Q5. Tractor given white smoke. What for reason

Interview Questionnaire 

6 Questions

  • Q1. 1. Process, How you handing manpower
  • Q2. Technical in two Wheeler sector
  • Q3. Customer satisfaction relevant
  • Q4. Business development planning
  • Q5. Problem solving
  • Q6. Complete handing

Interview Preparation Tips

Interview preparation tips for other job seekers - _

Service Manager Interview Questions & Answers

user image Manish kumar

posted on 2 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Why you are going to start career in Royal Enfield
  • Ans. 

    I am passionate about motorcycles and Royal Enfield has a rich heritage and a strong brand presence.

    • I have always been fascinated by motorcycles and have a deep interest in the automotive industry.

    • Royal Enfield is known for its iconic motorcycles and has a rich heritage dating back to 1901.

    • I believe that working for Royal Enfield will provide me with an opportunity to be a part of a renowned brand and contribute to its...

  • Answered by AI
  • Q2. You have start from being
Round 3 - HR 

(2 Questions)

  • Q1. What is your expectation of salary
  • Ans. 

    My expectation of salary is competitive and reflective of my skills, experience, and the responsibilities of the Service Manager role.

    • I expect a salary that is commensurate with my qualifications and the market rate for Service Managers.

    • I am looking for a compensation package that includes a base salary, benefits, and potential for performance-based bonuses.

    • I have researched the average salary range for Service Manager...

  • Answered by AI
  • Q2. Are to interested to work over time ,over days

Interview Preparation Tips

Topics to prepare for Royal Enfield Service Manager interview:
  • Brand Management
  • Brand Promotion
  • Brand Development
Interview preparation tips for other job seekers - I worked in Dealership for 4 years,I just satisfied with the company's brand imagination and brand value.I have learned the automobile process

Royal Enfield interview questions for designations

 Area Service Manager

 (9)

 Service Consultant

 (2)

 Customer Service Executive

 (1)

 Customer Service Advisor

 (1)

 After Sales Service Manager

 (1)

 Automobile Service Advisor

 (1)

 Manager

 (1)

 Assistant Manager

 (7)

I was interviewed before Apr 2017.

Interview Preparation Tips

General Tips: This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher.
You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

We'd love to know
Skills: Technical Knowledge(ML

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Automobile workshop
  • Q2. Working process
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. DEEP INFORMATION/KNOWLEDGE ON TECHNICAL BACKGROUND
Round 2 - Behavioral 

(2 Questions)

  • Q1. WHY TO JOIN NISSAN AS SERVICE MANAGER
  • Q2. HOW EARLY CAN YOU JOIN COMPANY

Interview Preparation Tips

Interview preparation tips for other job seekers - KEEP TECHNICAL INFORMATION AND COMPANY INFORMATION READY TO GET IT PASS THE INTERVIEW.... AND AS LESSER YOUR INTIMATION PERIOD, YOU WILL HAVE MORE CHANCE FOR VICTOR.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. IC engine basics and Motorcycle working mainly Lubrication, Transmission and Emission norms
  • Q2. Dealership Management, Profitability, Manpower Capability building, and Technical failure report to Comapny
Round 3 - One-on-one 

(1 Question)

  • Q1. Mainly Business Management- How to handle Market, competition Knowledge- Market share, your perception about Bajaj

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. About yourself I.e. Achievement, Learning and way ahead,
2. Dealership profitability and management,
3. Customer Experience enhancement,
4. How you r going to help company in achieving its Vision, Mission.

Interview Questionnaire 

2 Questions

  • Q1. What is main purpose to do as customer service manager.
  • Ans. 

    The main purpose of a customer service manager is to ensure customer satisfaction and loyalty by overseeing and improving the quality of customer service.

    • Ensure customer satisfaction and loyalty

    • Oversee and improve the quality of customer service

    • Train and develop customer service representatives

    • Handle customer complaints and resolve issues

    • Implement strategies to enhance customer experience

    • Monitor customer service metric...

  • Answered by AI
  • Q2. Escalate complaints with no doubts and no any loss .

Interview Questionnaire 

5 Questions

  • Q1. About engines
  • Q2. General knowledge
  • Q3. Sports
  • Q4. About transmission system
  • Q5. About insurance and claims

Royal Enfield Interview FAQs

How many rounds are there in Royal Enfield Service Manager interview?
Royal Enfield interview process usually has 2 rounds. The most common rounds in the Royal Enfield interview process are Technical, Resume Shortlist and HR.
How to prepare for Royal Enfield Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Royal Enfield. The most common topics and skills that interviewers at Royal Enfield expect are Service management, CRM, Workshop Management, After Market Service and After Sales Service.
What are the top questions asked in Royal Enfield Service Manager interview?

Some of the top questions asked at the Royal Enfield Service Manager interview -

  1. Motorcycle related , customer satisfact...read more
  2. 1. Process, How you handing manpo...read more
  3. Are to interested to work over time ,over d...read more

Tell us how to improve this page.

Royal Enfield Service Manager Interview Process

based on 4 interviews

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

Tata Motors Interview Questions
4.2
 • 981 Interviews
Maruti Suzuki Interview Questions
4.2
 • 583 Interviews
Hero MotoCorp Interview Questions
4.2
 • 325 Interviews
TVS Motor Interview Questions
4.0
 • 305 Interviews
Bajaj Auto Interview Questions
3.9
 • 267 Interviews
Ashok Leyland Interview Questions
4.1
 • 231 Interviews
Ford Motor Interview Questions
4.4
 • 142 Interviews
View all
Royal Enfield Service Manager Salary
based on 109 salaries
₹1.6 L/yr - ₹6 L/yr
57% less than the average Service Manager Salary in India
View more details

Royal Enfield Service Manager Reviews and Ratings

based on 43 reviews

4.7/5

Rating in categories

4.7

Skill development

4.1

Work-life balance

4.0

Salary

3.8

Job security

4.7

Company culture

4.2

Promotions

4.6

Work satisfaction

Explore 43 Reviews and Ratings
Assistant Manager
963 salaries
unlock blur

₹5.4 L/yr - ₹16 L/yr

Deputy Manager
535 salaries
unlock blur

₹8.7 L/yr - ₹23 L/yr

Store Executive
361 salaries
unlock blur

₹1.4 L/yr - ₹4 L/yr

Trainee
320 salaries
unlock blur

₹1.5 L/yr - ₹3.6 L/yr

Senior Engineer
302 salaries
unlock blur

₹4.7 L/yr - ₹10 L/yr

Explore more salaries
Compare Royal Enfield with

Bajaj Auto

3.9
Compare

Hero MotoCorp

4.2
Compare

TVS Motor

4.0
Compare

Yamaha Motor

4.2
Compare
Did you find this page helpful?
Yes No
write
Share an Interview