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Sterling & Wilson Service Manager Interview Questions and Answers

Updated 4 Feb 2022

Sterling & Wilson Service Manager Interview Experiences

1 interview found

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How good are you at handling complaints related to air conditioners?
  • Ans. 

    I am highly skilled in handling complaints related to air conditioners.

    • I have extensive knowledge of air conditioning systems and their common issues.

    • I am experienced in troubleshooting and resolving air conditioner complaints.

    • I have excellent communication skills to effectively address customer concerns.

    • I am adept at managing customer expectations and providing satisfactory solutions.

    • I am familiar with industry standa...

  • Answered by AI
  • Q2. What service revenue can you get for S&W, knowing pretty well that they are only a contractor and not OEM?
  • Ans. 

    As a Service Manager, I can generate service revenue for S&W by offering maintenance contracts, upgrades, and training services.

    • Offering maintenance contracts for regular servicing and repairs

    • Providing upgrades to improve equipment performance

    • Offering training services to improve customer knowledge and skills

    • Selling spare parts and consumables

    • Providing technical support and troubleshooting services

  • Answered by AI
  • Q3. I did not commit a figure, but said I might be able to get around 50 lakhs service revenue per year through AMCs, do and charge jobs. and retrofit jobs.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was both a technical one and a HR one. It lasted for about 1 hour. GM (South) interviewed me . It took place at S&W office at Chennai in end Dec 2017. I kept my cool. Most of the questions asked to me were related to my experience in customer service of air conditioners and how I earned service revenue in my previous companies. I answered them to the best of my knowledge. They wanted me to generate good service revenue -at least Rs.2 crore rupees per year .

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Not disclosed the details with other
  • Q2. Not discussed with other
Round 3 - One-on-one 

(1 Question)

  • Q1. One to one interview with VP and concern area person.

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent working culture and iam very happy to work with this type of organisations...

Interview Questionnaire 

1 Question

  • Q1. How get perform to more development

I applied via Campus Placement and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Asked question related basic electronics.

Round 2 - Technical 

(1 Question)

  • Q1. Question related to college project and Master thesis.

Interview Preparation Tips

Topics to prepare for Schneider Electric Deputy Manager interview:
  • Power Electronics
  • Analog Electronics
Interview preparation tips for other job seekers - Prepare fundamentals for electrical and electronics thoroughly
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Swing operation not working in excavator, describe trouble shooting
  • Ans. 

    Check hydraulic fluid levels, inspect swing motor, test swing motor solenoid, check for electrical issues

    • Check hydraulic fluid levels to ensure there is enough fluid for proper operation

    • Inspect the swing motor for any signs of damage or wear that may be causing the issue

    • Test the swing motor solenoid to see if it is functioning correctly

    • Check for any electrical issues that may be affecting the operation of the swing mec

  • Answered by AI
  • Q2. Fuel consumption high issue. Resolve method.
  • Q3. Machine marching slow. Rectify
  • Ans. 

    Check for any clogs in the machine, ensure proper lubrication, and adjust machine settings if necessary.

    • Check for any clogs or blockages in the machine that may be causing it to run slow

    • Ensure that the machine is properly lubricated to reduce friction and improve efficiency

    • Adjust machine settings such as speed, feed rate, or pressure as needed to optimize performance

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Related to your domain, past experience, live situation, situation handling, demographics knowledge etc

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all know about yourself, your strength and weakness
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Technical issues and solution
  • Q2. As per my experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain your experience with honestly and explain your achievements

I applied via Referral and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How can u make 4 equilateral triangles by using 6 match sticks
  • Q2. Why is silica gel used in transformers
  • Ans. 

    Silica gel is used in transformers to absorb moisture and prevent corrosion.

    • Silica gel is a desiccant that absorbs moisture from the air.

    • Moisture can cause corrosion and damage to the transformer's components.

    • Silica gel helps to prevent this damage by keeping the air inside the transformer dry.

    • It is also used in other electrical equipment, such as circuit breakers and switchgear.

    • Silica gel needs to be periodically repl...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Kirloskar Brothers Sales Manager interview:
  • Pumps and motors
Interview preparation tips for other job seekers - Just keep calm, don't show attitude, listen to questions peacefully

I applied via Naukri.com and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Mechanical Seal Leakage how to say primary Seal Or Secondary seal Problem
  • Ans. 

    Identifying primary or secondary seal problem in case of mechanical seal leakage.

    • Check the location of the leakage to determine if it's the primary or secondary seal

    • Primary seal leakage occurs on the product side while secondary seal leakage occurs on the atmospheric side

    • Inspect the seal faces for wear and damage to identify the root cause of the leakage

    • Check the seal flush and quench connections for blockages or impro...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice You Can Join With Us Great Learning Opportunities
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Need sound technical
  • Q2. In depth subject knowledge
Round 3 - One-on-one 

(1 Question)

  • Q1. Candidate overall screening
Round 4 - HR 

(2 Questions)

  • Q1. Overall screening of the candidate
  • Q2. Hr round is more challenging

Interview Preparation Tips

Interview preparation tips for other job seekers - One of the best company to work for

Sterling & Wilson Interview FAQs

What are the top questions asked in Sterling & Wilson Service Manager interview?

Some of the top questions asked at the Sterling & Wilson Service Manager interview -

  1. What service revenue can you get for S&W, knowing pretty well that they are onl...read more
  2. How good are you at handling complaints related to air conditione...read more
  3. I did not commit a figure, but said I might be able to get around 50 lakhs serv...read more

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4.0/5

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