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Sterling & Wilson Service Manager Interview Questions and Answers

Updated 4 Feb 2022

Sterling & Wilson Service Manager Interview Experiences

1 interview found

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How good are you at handling complaints related to air conditioners?
  • Ans. 

    I am highly skilled in handling complaints related to air conditioners.

    • I have extensive knowledge of air conditioning systems and their common issues.

    • I am experienced in troubleshooting and resolving air conditioner complaints.

    • I have excellent communication skills to effectively address customer concerns.

    • I am adept at managing customer expectations and providing satisfactory solutions.

    • I am familiar with industry standa...

  • Answered by AI
  • Q2. What service revenue can you get for S&W, knowing pretty well that they are only a contractor and not OEM?
  • Ans. 

    As a Service Manager, I can generate service revenue for S&W by offering maintenance contracts, upgrades, and training services.

    • Offering maintenance contracts for regular servicing and repairs

    • Providing upgrades to improve equipment performance

    • Offering training services to improve customer knowledge and skills

    • Selling spare parts and consumables

    • Providing technical support and troubleshooting services

  • Answered by AI
  • Q3. I did not commit a figure, but said I might be able to get around 50 lakhs service revenue per year through AMCs, do and charge jobs. and retrofit jobs.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was both a technical one and a HR one. It lasted for about 1 hour. GM (South) interviewed me . It took place at S&W office at Chennai in end Dec 2017. I kept my cool. Most of the questions asked to me were related to my experience in customer service of air conditioners and how I earned service revenue in my previous companies. I answered them to the best of my knowledge. They wanted me to generate good service revenue -at least Rs.2 crore rupees per year .

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. How will you implement ISO systems, and how will you educate site engineers about quality improvements ..
  • Ans. 

    I will implement ISO systems by conducting a gap analysis, creating a plan, and providing training to site engineers.

    • Conduct a gap analysis to identify areas of improvement

    • Create a plan to implement ISO systems

    • Provide training to site engineers on ISO standards and quality improvements

    • Establish a system for monitoring and measuring quality performance

    • Encourage continuous improvement through regular audits and reviews

  • Answered by AI

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Contracts roles ans responsibilities
  • Q2. Past career Experience and Current Roles duties

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Calm and Cool, express what you are actually. Don't buzz across bushes.
No one is after you, Full time with Nice panel. HR manager will Full cooperation and advise.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Basic questions
Round 2 - Group Discussion 

All experience relevant questions and what I will do the best in this company

Round 3 - HR 

(1 Question)

  • Q1. Salary negotiation
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Detail discussion with candidate related to post offering. Whether technically sounds, able to tackles issues with day to day work and competent to raise problems as well as suggestion.
  • Q2. 1. Describe yourself in short. 2. How suitable you'll be for this position. 3. Why we select you for this position 4. How you will increase growth in company.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work. Carrier growth depends on relationships with superior and work performance.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is the minimum time of concrete getting strength
  • Ans. 

    The minimum time for concrete to gain strength is typically 28 days.

    • Concrete typically gains strength over time, with significant strength achieved after 28 days.

    • Factors such as mix design, curing conditions, and environmental factors can affect the rate of strength gain.

    • Testing is often done at various intervals to monitor the strength development of concrete.

    • Early strength concrete mixes are available for projects re

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Tell about yourself and based on cv

Interview Preparation Tips

Interview preparation tips for other job seekers - Study client and appear accordingly
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. About my experience and knowledge skills
  • Q2. About how to improve the quality at Site
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Quality Control Questions
  • Q2. Self Compacting Concrete
  • Q3. Conducting Mix Design
  • Q4. Quality Management System
Round 3 - HR 

(1 Question)

  • Q1. Salary Details & Key results area

Interview Preparation Tips

Topics to prepare for Welspun Enterprises Senior Manager interview:
  • Concrete Technology
Interview preparation tips for other job seekers - Good Organisation
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Do you have any inspection experience
  • Ans. 

    Yes, I have extensive inspection experience in previous roles.

    • I have conducted regular inspections of equipment and facilities to ensure compliance with safety regulations.

    • I have experience in documenting inspection findings and recommending corrective actions.

    • I have trained team members on inspection procedures and standards.

    • I have worked closely with regulatory agencies during inspections.

    • I have experience in develop

  • Answered by AI
  • Q2. How long do you work in CGD sector
  • Ans. 

    I have worked in the CGD sector for 8 years, gaining experience in various roles and responsibilities.

    • I have 8 years of experience in the CGD sector

    • Started as a junior executive and progressed to higher positions

    • Managed teams and projects related to CGD operations

    • Implemented strategies to improve efficiency and customer satisfaction

    • Attended industry conferences and training programs to stay updated on latest trends

  • Answered by AI

Sterling & Wilson Interview FAQs

What are the top questions asked in Sterling & Wilson Service Manager interview?

Some of the top questions asked at the Sterling & Wilson Service Manager interview -

  1. What service revenue can you get for S&W, knowing pretty well that they are onl...read more
  2. How good are you at handling complaints related to air conditione...read more
  3. I did not commit a figure, but said I might be able to get around 50 lakhs serv...read more

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4.0/5

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3.7

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