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TVS Motor

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4.0

based on 4k Reviews

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TVS Motor Service Manager Interview Questions and Answers

Updated 14 Jul 2021

TVS Motor Service Manager Interview Experiences

1 interview found

Service Manager Interview Questions & Answers

user image Anonymous

posted on 14 Jul 2021

Interview Questionnaire 

2 Questions

  • Q1. What is main purpose to do as customer service manager.
  • Ans. 

    The main purpose of a customer service manager is to ensure customer satisfaction and loyalty by overseeing and improving the quality of customer service.

    • Ensure customer satisfaction and loyalty

    • Oversee and improve the quality of customer service

    • Train and develop customer service representatives

    • Handle customer complaints and resolve issues

    • Implement strategies to enhance customer experience

    • Monitor customer service metric...

    • Answered by AI
    View 2 more answers
  • Q2. Escalate complaints with no doubts and no any loss .
    • Add your answer

Top trending discussions

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Career Advice
2w
monstrouswatermelon
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works at
Mirraw
When to switch
I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?
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Interview questions from similar companies

Service Manager Interview Questions & Answers

VE Commercial Vehicles user image Sanjivkumar chavan

posted on 15 Jan 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Automobile workshop
    • Add your answer
  • Q2. Working process
    • Add your answer

Service Manager Interview Questions & Answers

Royal Enfield user image Manish Vishwakarma

posted on 14 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Rear brake se noise hai
    • Add your answer
  • Q2. White smoke bike rpm so hai
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not

Service Manager Interview Questions & Answers

Mahindra & Mahindra user image Anonymous

posted on 22 Jul 2022

I applied via Walk-in and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Knowledge about technical thing
    • Add your answer
  • Q2. Technical way to talk about myself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - i;ll have to say that company is good and good luck for future

Service Manager Interview Questions & Answers

Bajaj Auto user image Anonymous

posted on 24 Mar 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. IC engine basics and Motorcycle working mainly Lubrication, Transmission and Emission norms
    • Add your answer
  • Q2. Dealership Management, Profitability, Manpower Capability building, and Technical failure report to Comapny
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Mainly Business Management- How to handle Market, competition Knowledge- Market share, your perception about Bajaj
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. About yourself I.e. Achievement, Learning and way ahead,
2. Dealership profitability and management,
3. Customer Experience enhancement,
4. How you r going to help company in achieving its Vision, Mission.

Service Manager Interview Questions & Answers

Maruti Suzuki user image Anonymous

posted on 10 May 2021

I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What you do if your company is in degrowth or in tough condition.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Move beyond your to-do list and think strategically..... focus on your work to achieve success and shine like star 🌟.

Service Manager Interview Questions & Answers

Hyundai Motor India Limited user image Anonymous

posted on 11 Oct 2020

Interview Questionnaire 

5 Questions

  • Q1. About engines
    • Add your answer
  • Q2. General knowledge
    • Add your answer
  • Q3. Sports
    • Add your answer
  • Q4. About transmission system
    • Add your answer
  • Q5. About insurance and claims
    • Add your answer

Service Manager Interview Questions & Answers

Royal Enfield user image Anonymous

posted on 6 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There was 1 interview round.

Round 1 - Technical 

(6 Questions)

  • Q1. Motorcycle related , customer satisfaction
    • Add your answer
  • Q2. Technical support, customer service
    • Add your answer
  • Q3. System work, data analysis
    • Add your answer
  • Q4. Calling, customer call effert
    • Add your answer
  • Q5. Part Vector order
    • Add your answer
  • Q6. 3 day feedback , customer service experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Technical support, customer service, technical issues,

Service Manager Interview Questions & Answers

Mahindra & Mahindra user image Anonymous

posted on 12 Mar 2021

Interview Questionnaire 

1 Question

  • Q1. What is the purpose of doing regeneration in BS6 models?
  • Ans. 

    Regeneration in BS6 models is done to reduce emissions and comply with stricter emission norms.

    • Regeneration is a process of burning off accumulated particulate matter in the diesel particulate filter (DPF).

    • It is necessary to comply with the stricter emission norms of BS6.

    • Regeneration can be done actively or passively.

    • Passive regeneration occurs naturally when the exhaust temperature is high enough to burn off the parti...

    • Answered by AI
    Add your answer

Service Manager Interview Questions & Answers

Bajaj Auto user image Anonymous

posted on 22 Feb 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Product diagnosis specific
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. HR Negotiation round for package
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - need to negotiate well for location / package.
not to compromise on either
ensure to chk the BU & growth prospects in advance
More about working at TVS Motor

TVS Motor Interview FAQs

How to prepare for TVS Motor Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TVS Motor. The most common topics and skills that interviewers at TVS Motor expect are After Sales Service, Automobile Service, Commercial Vehicle, Service management and Workshop Management.
What are the top questions asked in TVS Motor Service Manager interview?

Some of the top questions asked at the TVS Motor Service Manager interview -

  1. What is main purpose to do as customer service manag...read more
  2. Escalate complaints with no doubts and no any los...read more

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TVS Motor Service Manager Salary
based on 38 salaries
₹1.5 L/yr - ₹7.7 L/yr
58% less than the average Service Manager Salary in India
View more details

TVS Motor Service Manager Reviews and Ratings

based on 18 reviews

3.7/5

Rating in categories

3.7

Skill development

3.6

Work-Life balance

3.6

Salary & Benefits

3.5

Job Security

3.6

Company culture

3.5

Promotions/Appraisal

3.6

Work Satisfaction

Explore 18 Reviews and Ratings
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