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I applied via Recruitment Consulltant
A petrol engine works by mixing air and fuel in a combustion chamber, igniting the mixture with a spark plug, and converting the energy released into mechanical power.
Air and fuel are mixed in the carburetor or fuel injection system
The mixture is compressed in the cylinder
The spark plug ignites the mixture, causing an explosion
The explosion pushes the piston down, turning the crankshaft
The crankshaft converts the linea...
EV vehicles are powered by electric motors and use rechargeable batteries instead of gasoline.
EV vehicles use electric motors to drive the wheels, rather than an internal combustion engine.
They are powered by rechargeable batteries, which store electricity to power the vehicle.
EV vehicles produce zero tailpipe emissions, making them environmentally friendly.
Charging infrastructure is essential for EV vehicles to rechar...
How to increase vehicle inflow , improve CSI NPS
I applied via Recruitment Consulltant and was interviewed in Feb 2024. There was 1 interview round.
Experienced service manager with a proven track record in territory management and team leadership.
Over 5 years of experience in managing service teams in various territories
Strong leadership skills with a focus on team development and performance improvement
Proven track record of exceeding service targets and KPIs
Excellent communication and interpersonal skills
Proficient in data analysis and reporting for territory op
I am currently responsible for managing a team of service technicians, overseeing territory operations, and ensuring customer satisfaction.
Managing a team of service technicians
Overseeing territory operations
Ensuring customer satisfaction
I applied via Naukri.com and was interviewed before Dec 2023. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
TVS Motor interview questions for designations
Improving dealer profitability can be achieved through various strategies such as increasing sales volume, reducing costs, and enhancing customer satisfaction.
Increasing sales volume by implementing effective marketing strategies and promotions
Reducing costs through efficient inventory management and streamlined operations
Enhancing customer satisfaction by providing excellent service and support
Offering training and su...
Fuel injection is a system in internal combustion engines that delivers fuel into the combustion chamber with precision.
Fuel injection replaces carburetors in modern vehicles
It improves fuel efficiency and reduces emissions
There are different types of fuel injection systems such as direct injection and port injection
Improving customer satisfaction can be achieved through better communication, personalized service, and timely resolution of issues.
Enhance communication channels to address customer needs and concerns effectively
Provide personalized service by understanding individual preferences and tailoring solutions accordingly
Ensure timely resolution of issues by responding promptly and following up to ensure satisfaction
Seek fee...
BS6 vehicles follow stricter emission norms compared to BS4 vehicles.
BS6 vehicles use advanced emission control technologies like selective catalytic reduction (SCR) and diesel particulate filter (DPF).
They have lower levels of harmful emissions like nitrogen oxides (NOx), particulate matter (PM), and hydrocarbons (HC).
BS6 vehicles require the use of cleaner fuels like BS6-compliant petrol and diesel for optimal perfor...
Fuel injection in BS6 vehicles involves electronically controlled injectors to deliver precise amounts of fuel into the combustion chamber.
Fuel injection system replaces carburetors in modern vehicles
Injector sprays fuel directly into the combustion chamber
BS6 vehicles have advanced electronic control units to optimize fuel delivery
Injector timing and duration are controlled by the ECU for efficient combustion
Fuel inje...
Get interview-ready with Top TVS Motor Interview Questions
I was interviewed in Sep 2023.
To improve customer retention, focus on providing excellent customer service, building strong relationships, offering loyalty programs, and seeking feedback for continuous improvement.
Provide excellent customer service to meet and exceed customer expectations
Build strong relationships with customers to increase loyalty and trust
Offer loyalty programs or incentives to encourage repeat business
Seek feedback from customer...
I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.
I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.
Fuel injection pump and injector in BS6 vehicles ensure precise fuel delivery for efficient combustion.
Fuel injection pump pressurizes fuel and delivers it to the injector
Injector sprays fuel into the combustion chamber at the right time and in the right amount
BS6 vehicles use advanced technologies like common rail injection and piezoelectric injectors for better performance and reduced emissions
A four-stroke engine is an internal combustion engine that completes four separate strokes in a cycle.
Intake stroke: Fuel-air mixture is drawn into the cylinder through the intake valve.
Compression stroke: The piston compresses the fuel-air mixture.
Power stroke: The spark plug ignites the compressed mixture, causing an explosion that drives the piston down.
Exhaust stroke: The piston pushes the exhaust gases out of the
CSI stands for Customer Satisfaction Index. It is a measure of how satisfied customers are with a product or service.
CSI is a metric used to assess customer satisfaction.
It helps organizations understand how well they are meeting customer expectations.
CSI can be measured through surveys, feedback forms, or customer reviews.
It is important to collect data from a representative sample of customers.
CSI scores can be calcu...
To achieve dealer profitability, focus on increasing sales, reducing costs, improving customer satisfaction, and implementing effective marketing strategies.
Increase sales by identifying and targeting profitable market segments
Reduce costs by optimizing inventory management and streamlining operations
Improve customer satisfaction through excellent service and support
Implement effective marketing strategies to attract n...
Targets as TSM include achieving sales goals, maintaining customer satisfaction, and expanding the customer base. Handling customer complaints is a crucial part of the job.
Set achievable sales targets and work towards meeting them
Ensure customer satisfaction by providing excellent service and support
Identify opportunities to expand the customer base
Listen actively to customer complaints and empathize with their concern...
I applied via Approached by Company and was interviewed in Dec 2021. There were 2 interview rounds.
Explanation of differences between Four Stroke and Two Stroke, IC engine and EV, Emission norms, types of sensors, EFI system.
Four stroke engine has four strokes per cycle while two stroke engine has two strokes per cycle.
IC engine runs on fossil fuels while EV runs on electricity.
Emission norms are regulations set by governments to limit the amount of pollutants released by vehicles.
Types of sensors include temperatur...
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The duration of TVS Motor Territory Service Manager interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 12 interviews
2 Interview rounds
based on 77 reviews
Rating in categories
Assistant Manager
470
salaries
| ₹6 L/yr - ₹17.5 L/yr |
Territory Sales Manager
373
salaries
| ₹6.2 L/yr - ₹23.2 L/yr |
Deputy Manager
372
salaries
| ₹7.5 L/yr - ₹23.2 L/yr |
Territory Manager
343
salaries
| ₹6 L/yr - ₹23.5 L/yr |
Territory Service Manager
278
salaries
| ₹5.5 L/yr - ₹21.8 L/yr |
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