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Improving dealer profitability can be achieved through various strategies such as increasing sales volume, reducing costs, and enhancing customer satisfaction.
Increasing sales volume by implementing effective marketing strategies and promotions
Reducing costs through efficient inventory management and streamlined operations
Enhancing customer satisfaction by providing excellent service and support
Offering training a...
Improving customer satisfaction can be achieved through better communication, personalized service, and timely resolution of issues.
Enhance communication channels to address customer needs and concerns effectively
Provide personalized service by understanding individual preferences and tailoring solutions accordingly
Ensure timely resolution of issues by responding promptly and following up to ensure satisfaction
See...
Fuel injection in BS6 vehicles involves electronically controlled injectors to deliver precise amounts of fuel into the combustion chamber.
Fuel injection system replaces carburetors in modern vehicles
Injector sprays fuel directly into the combustion chamber
BS6 vehicles have advanced electronic control units to optimize fuel delivery
Injector timing and duration are controlled by the ECU for efficient combustion
Fuel...
BS6 vehicles follow stricter emission norms compared to BS4 vehicles.
BS6 vehicles use advanced emission control technologies like selective catalytic reduction (SCR) and diesel particulate filter (DPF).
They have lower levels of harmful emissions like nitrogen oxides (NOx), particulate matter (PM), and hydrocarbons (HC).
BS6 vehicles require the use of cleaner fuels like BS6-compliant petrol and diesel for optimal p...
What people are saying about TVS Motor
Fuel injection is a system in internal combustion engines that delivers fuel into the combustion chamber with precision.
Fuel injection replaces carburetors in modern vehicles
It improves fuel efficiency and reduces emissions
There are different types of fuel injection systems such as direct injection and port injection
Addressing customer grievances requires empathy, active listening, and effective problem-solving skills.
Listen actively: Allow the customer to express their concerns without interruption. For example, if a customer is upset about a delayed service, let them explain their situation fully.
Empathize: Acknowledge their feelings. You might say, 'I understand how frustrating this must be for you.'
Apologize sincerely: Ev...
Fuel injection pump and injector in BS6 vehicles ensure precise fuel delivery for efficient combustion.
Fuel injection pump pressurizes fuel and delivers it to the injector
Injector sprays fuel into the combustion chamber at the right time and in the right amount
BS6 vehicles use advanced technologies like common rail injection and piezoelectric injectors for better performance and reduced emissions
To achieve dealer profitability, focus on increasing sales, reducing costs, improving customer satisfaction, and implementing effective marketing strategies.
Increase sales by identifying and targeting profitable market segments
Reduce costs by optimizing inventory management and streamlining operations
Improve customer satisfaction through excellent service and support
Implement effective marketing strategies to attr...
2-stroke and 4-stroke engines differ in operation, fuel delivery, and efficiency, impacting performance and maintenance.
2-stroke engines complete a power cycle in two strokes of the piston, while 4-stroke engines require four strokes.
2-stroke engines are generally lighter and simpler, making them suitable for applications like chainsaws and dirt bikes.
4-stroke engines are more fuel-efficient and produce lower emis...
A petrol engine works by mixing air and fuel in a combustion chamber, igniting the mixture with a spark plug, and converting the energy released into mechanical power.
Air and fuel are mixed in the carburetor or fuel injection system
The mixture is compressed in the cylinder
The spark plug ignites the mixture, causing an explosion
The explosion pushes the piston down, turning the crankshaft
The crankshaft converts the ...
I applied via Recruitment Consulltant
A petrol engine works by mixing air and fuel in a combustion chamber, igniting the mixture with a spark plug, and converting the energy released into mechanical power.
Air and fuel are mixed in the carburetor or fuel injection system
The mixture is compressed in the cylinder
The spark plug ignites the mixture, causing an explosion
The explosion pushes the piston down, turning the crankshaft
The crankshaft converts the linea...
EV vehicles are powered by electric motors and use rechargeable batteries instead of gasoline.
EV vehicles use electric motors to drive the wheels, rather than an internal combustion engine.
They are powered by rechargeable batteries, which store electricity to power the vehicle.
EV vehicles produce zero tailpipe emissions, making them environmentally friendly.
Charging infrastructure is essential for EV vehicles to rechar...
How to increase vehicle inflow , improve CSI NPS
I appeared for an interview in Dec 2024, where I was asked the following questions.
Experienced Territory Service Manager with a strong background in customer relations and operational efficiency.
Managed a team of service technicians, ensuring timely and effective service delivery across the territory.
Implemented a new customer feedback system that increased satisfaction scores by 20%.
Developed training programs for staff, resulting in a 15% reduction in service errors.
Collaborated with sales teams to...
Absolutely, I am ready to travel for the role of Territory Service Manager to meet clients and ensure service excellence.
I have experience traveling for client meetings, which helps build strong relationships.
In my previous role, I traveled extensively to support service delivery in various regions.
I am flexible with travel schedules and can adapt to changing demands.
Traveling allows me to understand regional needs bet...
I applied via Recruitment Consulltant and was interviewed in Feb 2024. There was 1 interview round.
Experienced service manager with a proven track record in territory management and team leadership.
Over 5 years of experience in managing service teams in various territories
Strong leadership skills with a focus on team development and performance improvement
Proven track record of exceeding service targets and KPIs
Excellent communication and interpersonal skills
Proficient in data analysis and reporting for territory op...
I am currently responsible for managing a team of service technicians, overseeing territory operations, and ensuring customer satisfaction.
Managing a team of service technicians
Overseeing territory operations
Ensuring customer satisfaction
I applied via Naukri.com and was interviewed before Dec 2023. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
Improving dealer profitability can be achieved through various strategies such as increasing sales volume, reducing costs, and enhancing customer satisfaction.
Increasing sales volume by implementing effective marketing strategies and promotions
Reducing costs through efficient inventory management and streamlined operations
Enhancing customer satisfaction by providing excellent service and support
Offering training and su...
Fuel injection is a system in internal combustion engines that delivers fuel into the combustion chamber with precision.
Fuel injection replaces carburetors in modern vehicles
It improves fuel efficiency and reduces emissions
There are different types of fuel injection systems such as direct injection and port injection
Improving customer satisfaction can be achieved through better communication, personalized service, and timely resolution of issues.
Enhance communication channels to address customer needs and concerns effectively
Provide personalized service by understanding individual preferences and tailoring solutions accordingly
Ensure timely resolution of issues by responding promptly and following up to ensure satisfaction
Seek fee...
BS6 vehicles follow stricter emission norms compared to BS4 vehicles.
BS6 vehicles use advanced emission control technologies like selective catalytic reduction (SCR) and diesel particulate filter (DPF).
They have lower levels of harmful emissions like nitrogen oxides (NOx), particulate matter (PM), and hydrocarbons (HC).
BS6 vehicles require the use of cleaner fuels like BS6-compliant petrol and diesel for optimal perfor...
Fuel injection in BS6 vehicles involves electronically controlled injectors to deliver precise amounts of fuel into the combustion chamber.
Fuel injection system replaces carburetors in modern vehicles
Injector sprays fuel directly into the combustion chamber
BS6 vehicles have advanced electronic control units to optimize fuel delivery
Injector timing and duration are controlled by the ECU for efficient combustion
Fuel inje...
I appeared for an interview in May 2024, where I was asked the following questions.
I appeared for an interview in Sep 2023.
To improve customer retention, focus on providing excellent customer service, building strong relationships, offering loyalty programs, and seeking feedback for continuous improvement.
Provide excellent customer service to meet and exceed customer expectations
Build strong relationships with customers to increase loyalty and trust
Offer loyalty programs or incentives to encourage repeat business
Seek feedback from customer...
I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.
I appeared for an interview before Apr 2024, where I was asked the following questions.
2-stroke and 4-stroke engines differ in operation, fuel delivery, and efficiency, impacting performance and maintenance.
2-stroke engines complete a power cycle in two strokes of the piston, while 4-stroke engines require four strokes.
2-stroke engines are generally lighter and simpler, making them suitable for applications like chainsaws and dirt bikes.
4-stroke engines are more fuel-efficient and produce lower emissions...
I am fully prepared and willing to travel for the role, ensuring effective territory management and client engagement.
I have a flexible schedule that allows me to travel on short notice.
In my previous role, I traveled extensively to meet clients, enhancing relationships and understanding their needs.
I am comfortable with both domestic and international travel, having managed territories across multiple states and count...
Some of the top questions asked at the TVS Motor Territory Service Manager interview -
The duration of TVS Motor Territory Service Manager interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 16 interview experiences
Difficulty level
Duration
based on 87 reviews
Rating in categories
Assistant Manager
540
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| ₹9.8 L/yr - ₹18 L/yr |
Deputy Manager
433
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| ₹13.2 L/yr - ₹24.2 L/yr |
Territory Service Manager
359
salaries
| ₹11.2 L/yr - ₹19.2 L/yr |
Territory Manager
325
salaries
| ₹11 L/yr - ₹20 L/yr |
Territory Sales Manager
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| ₹11.5 L/yr - ₹20.2 L/yr |
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