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Hero MotoCorp Territory Service Manager Interview Questions, Process, and Tips

Updated 27 May 2024

Top Hero MotoCorp Territory Service Manager Interview Questions and Answers

View all 9 questions

Hero MotoCorp Territory Service Manager Interview Experiences

8 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. 1. Vehicle service interval. 2. Business parameter.
  • Ans. 

    Vehicle service interval and business parameters are key factors to consider for effective territory service management.

    • Vehicle service interval refers to the recommended frequency at which a vehicle should undergo maintenance or servicing.

    • Business parameters include factors such as sales targets, budget allocation, customer satisfaction metrics, and territory coverage.

    • Effective management of vehicle service intervals ...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. 1.Laction Discussion.

Interview Preparation Tips

Topics to prepare for Hero MotoCorp Territory Service Manager interview:
  • Technical Skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jan 2023. There was 1 interview round.

Round 1 - Technical 

(6 Questions)

  • Q1. Engine power train system in automobile
  • Ans. 

    The engine power train system is responsible for transmitting power from the engine to the wheels of the automobile.

    • The power train system includes the engine, transmission, driveshaft, differential, and axles.

    • The engine generates power which is transmitted to the transmission.

    • The transmission then adjusts the power and sends it to the driveshaft.

    • The driveshaft transfers the power to the differential.

    • The differential t...

  • Answered by AI
  • Q2. Fuel injection system in automobile system
  • Ans. 

    The fuel injection system is a crucial component in an automobile that delivers fuel to the engine for combustion.

    • The fuel injection system replaces the traditional carburetor and provides more precise fuel delivery.

    • It consists of various components such as fuel injectors, fuel pump, fuel pressure regulator, and an electronic control unit (ECU).

    • The fuel injectors spray fuel directly into the combustion chamber or intak...

  • Answered by AI
  • Q3. Engine mechanism or how to work engine?
  • Ans. 

    The engine mechanism is the process by which fuel is converted into energy to power a vehicle.

    • The engine has several components, including the cylinders, pistons, crankshaft, and camshaft.

    • Fuel is injected into the cylinders, where it is ignited by a spark plug.

    • The explosion created by the fuel igniting pushes the piston down, which turns the crankshaft.

    • The camshaft controls the opening and closing of the valves, which ...

  • Answered by AI
  • Q4. What is the function of valves in engine ?
  • Ans. 

    Valves regulate the flow of air and fuel into the engine and exhaust gases out of the engine.

    • Valves control the intake and exhaust of air and fuel in the engine

    • They help regulate the combustion process

    • Valves also help to reduce emissions by controlling the flow of exhaust gases

    • Examples of valves include intake valves, exhaust valves, and EGR valves

  • Answered by AI
  • Q5. Engine mechanism system
  • Ans. 

    Engine mechanism system is the set of components that work together to convert fuel into mechanical energy to power a vehicle.

    • The engine mechanism system includes components such as the engine block, pistons, crankshaft, camshaft, valves, and fuel injectors.

    • The system works by igniting fuel in the engine cylinders, which creates pressure that moves the pistons and turns the crankshaft.

    • The camshaft controls the opening ...

  • Answered by AI
  • Q6. Valve operation system
  • Ans. 

    Valve operation system is a mechanism that controls the flow of fluids or gases through a pipeline.

    • Valve operation system is used in various industries such as oil and gas, water treatment, chemical processing, and power generation.

    • It can be operated manually, electrically, pneumatically, or hydraulically.

    • Valve operation system can be classified into different types such as gate valves, ball valves, globe valves, and b...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice because it is good platform of carrier. Because I m trying many times but still I fully faith on ambition

Territory Service Manager Interview Questions Asked at Other Companies

asked in TVS Motor
Q1. What is working principle of Fuel injection pump and injector in ... read more
asked in TVS Motor
Q2. How you can achieve Dealer profitability?
asked in TVS Motor
Q3. Difference between Four Stroke and Two Stroke, IC engine and EV, ... read more
asked in TVS Motor
Q4. What is CSI? How you can measure CSI
asked in TVS Motor
Q5. What are the targets as TSM? How to handle customer complaints?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Simple aptitude test with 80% easy solving questions

Round 3 - One-on-one 

(2 Questions)

  • Q1. What are the products of Hero Motocorp?
  • Ans. 

    Hero Motocorp produces a range of motorcycles and scooters.

    • Hero Splendor

    • Hero Passion

    • Hero Glamour

    • Hero Xtreme

    • Hero Maestro Edge

    • Hero Pleasure+

  • Answered by AI
  • Q2. Tell us about your projects

Interview Preparation Tips

Topics to prepare for Hero MotoCorp Territory Service Manager interview:
  • aptitude
Interview preparation tips for other job seekers - be confident. think before you answer. Never tell a lie.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic day to day work and business growth questions
Round 2 - HR 

(2 Questions)

  • Q1. Why you want to join
  • Q2. Exception , hobbies, situation questions

Hero MotoCorp interview questions for designations

 Territory Service Officer

 (3)

 Territory Manager

 (3)

 Territory Sales Manager

 (7)

 Territory Parts Manager

 (1)

 Service Supervisor

 (2)

 Customer Service Executive

 (1)

 Manager

 (4)

 Deputy Manager

 (11)

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. About engine electrical things network management
  • Q2. Businesses model travel about technical knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Get knowledge on engine parys all genuine part how to increase business and how to achieve Target

Get interview-ready with Top Hero MotoCorp Interview Questions

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Regarding Job Profile
  • Ans. Elaborate the Job Profile you are in existing company.
  • Answered Anonymously
  • Q2. Technical Question
  • Q3. Why you want to Join Hero Moto Corp ?
  • Ans. 

    I want to join Hero Moto Corp because of their strong reputation in the industry and their commitment to innovation and customer satisfaction.

    • Hero Moto Corp has a strong reputation in the industry for producing high-quality motorcycles.

    • I am impressed by their commitment to innovation and their focus on developing new technologies.

    • Hero Moto Corp has a strong customer-centric approach and is known for providing excellent...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Regarding SOP of Customer Feedback Capturing to Resolution.
  • Q2. Explain customer feedback complaint lodge to resolution process along with individual company check points
  • Ans. 

    The customer feedback complaint process involves multiple check points for resolution.

    • Customer lodges complaint with customer service representative

    • Complaint is logged and assigned to a territory service manager

    • Territory service manager investigates and resolves the complaint

    • Company checks for customer satisfaction and follows up with customer

    • If necessary, company implements changes to prevent similar complaints in fut

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are lateral experienced and want to Join Hero Moto Corp then I will suggest do not join this Company. The Culture is flattery managers want a Yes Man guy who just want you to work like labor without questioning any thing.

They have big training sessions of 45 days only for technical but once you depot to Field as TM then only commercial role is their to full fill the given targets by any mean.

Your Reporting Manager ASM will be your boss. Company deny the boss culture but it can’t be over in Hero this is in their Blood.

So if you have no option and compulsion to join Hero Moto Corp then my Friend be ready of Flatterism culture and Boss Culture other wise you will get out by any way from the company. I served 5 year and was a good performer but they asked me to leave because of my Manager.

I was interviewed before Apr 2021.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Tell me about yourself.
  • Q5. Why should we hire you?
  • Q6. Why are you looking for a change?
Round 2 - One-on-one 

(1 Question)

  • Q1. Question regarding previous organization. Question regarding my area of working

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go through basic and don't say anything in air.

I applied via Campus Placement and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Want to pursue MBA in future?

Interview Preparation Tips

Interview preparation tips for other job seekers - Give ur best.try to do ur best .give me some time to get a chance to win the lottery ticket for the first time in the morning and I have to shift from creo to solid works for you to be a good day at work

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - Aptitude Test 

Just basic test aptitude and basic automobile knowledge

Round 2 - Technical 

(4 Questions)

  • Q1. Based on your work profile strictly based on resume not outside
  • Q2. Difference between scr and egr
  • Ans. 

    SCR (Selective Catalytic Reduction) is a technology used in diesel engines to reduce nitrogen oxide emissions, while EGR (Exhaust Gas Recirculation) is a method to reduce emissions by recirculating exhaust gases back into the engine.

    • SCR uses a urea-based solution to convert NOx emissions into nitrogen and water vapor

    • EGR reduces emissions by recirculating a portion of exhaust gases back into the engine's combustion cham...

  • Answered by AI
  • Q3. How retention is monitored
  • Ans. 

    Retention is monitored through various metrics such as customer satisfaction surveys, repeat business rates, and customer complaints.

    • Customer satisfaction surveys are conducted regularly to gauge how satisfied customers are with the service provided.

    • Repeat business rates track how many customers return to use the service again, indicating their level of satisfaction.

    • Customer complaints are monitored and addressed promp...

  • Answered by AI
  • Q4. What do I do when you enter the workshop
Round 3 - HR 

(2 Questions)

  • Q1. A bit of finance was there ebitda
  • Q2. How to calculate ebitda
  • Ans. 

    EBITDA can be calculated by adding together a company's earnings before interest, taxes, depreciation, and amortization.

    • Calculate a company's net income

    • Add back interest, taxes, depreciation, and amortization to the net income

    • The formula for EBITDA is: EBITDA = Net Income + Interest + Taxes + Depreciation + Amortization

    • Example: Net Income = $100, Interest = $20, Taxes = $30, Depreciation = $10, Amortization = $5. EBITD

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant

Round 1 - Technical 

(2 Questions)

  • Q1. Working of petrol engine
  • Ans. 

    A petrol engine works by mixing air and fuel in a combustion chamber, igniting the mixture with a spark plug, and converting the energy released into mechanical power.

    • Air and fuel are mixed in the carburetor or fuel injection system

    • The mixture is compressed in the cylinder

    • The spark plug ignites the mixture, causing an explosion

    • The explosion pushes the piston down, turning the crankshaft

    • The crankshaft converts the linea...

  • Answered by AI
  • Q2. Working of EV vehicle
  • Ans. 

    EV vehicles are powered by electric motors and use rechargeable batteries instead of gasoline.

    • EV vehicles use electric motors to drive the wheels, rather than an internal combustion engine.

    • They are powered by rechargeable batteries, which store electricity to power the vehicle.

    • EV vehicles produce zero tailpipe emissions, making them environmentally friendly.

    • Charging infrastructure is essential for EV vehicles to rechar...

  • Answered by AI
Round 2 - Case Study 

How to increase vehicle inflow , improve CSI NPS

Interview Preparation Tips

Interview preparation tips for other job seekers - Study 4 stroke petrol engine and it's components

Hero MotoCorp Interview FAQs

How many rounds are there in Hero MotoCorp Territory Service Manager interview?
Hero MotoCorp interview process usually has 2-3 rounds. The most common rounds in the Hero MotoCorp interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Hero MotoCorp Territory Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Hero MotoCorp. The most common topics and skills that interviewers at Hero MotoCorp expect are Customer Satisfaction, Customer Service Management, Field Sales, Management and Manpower Management.
What are the top questions asked in Hero MotoCorp Territory Service Manager interview?

Some of the top questions asked at the Hero MotoCorp Territory Service Manager interview -

  1. What is the function of valves in engin...read more
  2. Explain customer feedback complaint lodge to resolution process along with indi...read more
  3. Engine power train system in automob...read more
How long is the Hero MotoCorp Territory Service Manager interview process?

The duration of Hero MotoCorp Territory Service Manager interview process can vary, but typically it takes about less than 2 weeks to complete.

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People are getting interviews through

based on 7 Hero MotoCorp interviews
Job Portal
Campus Placement
Company Website
43%
29%
14%
14% candidates got the interview through other sources.
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Hero MotoCorp Territory Service Manager Salary
based on 306 salaries
₹4 L/yr - ₹15.2 L/yr
12% less than the average Territory Service Manager Salary in India
View more details

Hero MotoCorp Territory Service Manager Reviews and Ratings

based on 73 reviews

4.2/5

Rating in categories

4.1

Skill development

4.1

Work-Life balance

3.6

Salary & Benefits

4.2

Job Security

4.0

Company culture

3.4

Promotions/Appraisal

3.9

Work Satisfaction

Explore 73 Reviews and Ratings
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