Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Mahindra & Mahindra Team. If you also belong to the team, you can get access from here

Mahindra & Mahindra Verified Tick

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Mahindra & Mahindra Service Manager Interview Questions and Answers

Updated 22 Jul 2022

Mahindra & Mahindra Service Manager Interview Experiences

2 interviews found

I applied via Walk-in and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Knowledge about technical thing
  • Q2. Technical way to talk about myself

Interview Preparation Tips

Interview preparation tips for other job seekers - i;ll have to say that company is good and good luck for future

Interview Questionnaire 

1 Question

  • Q1. What is the purpose of doing regeneration in BS6 models?
  • Ans. 

    Regeneration in BS6 models is done to reduce emissions and comply with stricter emission norms.

    • Regeneration is a process of burning off accumulated particulate matter in the diesel particulate filter (DPF).

    • It is necessary to comply with the stricter emission norms of BS6.

    • Regeneration can be done actively or passively.

    • Passive regeneration occurs naturally when the exhaust temperature is high enough to burn off the parti...

  • Answered by AI

Service Manager Interview Questions Asked at Other Companies

Q1. Tractor not take load properly. What reason
Q2. What service revenue can you get for S&W, knowing pretty well ... read more
Q3. What quality you have to fulfillment customers requirements.
Q4. Tractor given black smoke. What for reason
Q5. Tractor given white smoke. What for reason

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. DEEP INFORMATION/KNOWLEDGE ON TECHNICAL BACKGROUND
Round 2 - Behavioral 

(2 Questions)

  • Q1. WHY TO JOIN NISSAN AS SERVICE MANAGER
  • Q2. HOW EARLY CAN YOU JOIN COMPANY

Interview Preparation Tips

Interview preparation tips for other job seekers - KEEP TECHNICAL INFORMATION AND COMPANY INFORMATION READY TO GET IT PASS THE INTERVIEW.... AND AS LESSER YOUR INTIMATION PERIOD, YOU WILL HAVE MORE CHANCE FOR VICTOR.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. IC engine basics and Motorcycle working mainly Lubrication, Transmission and Emission norms
  • Q2. Dealership Management, Profitability, Manpower Capability building, and Technical failure report to Comapny
Round 3 - One-on-one 

(1 Question)

  • Q1. Mainly Business Management- How to handle Market, competition Knowledge- Market share, your perception about Bajaj

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. About yourself I.e. Achievement, Learning and way ahead,
2. Dealership profitability and management,
3. Customer Experience enhancement,
4. How you r going to help company in achieving its Vision, Mission.

Interview Questionnaire 

2 Questions

  • Q1. What is main purpose to do as customer service manager.
  • Ans. 

    The main purpose of a customer service manager is to ensure customer satisfaction and loyalty by overseeing and improving the quality of customer service.

    • Ensure customer satisfaction and loyalty

    • Oversee and improve the quality of customer service

    • Train and develop customer service representatives

    • Handle customer complaints and resolve issues

    • Implement strategies to enhance customer experience

    • Monitor customer service metric...

  • Answered by AI
  • Q2. Escalate complaints with no doubts and no any loss .

I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What you do if your company is in degrowth or in tough condition.

Interview Preparation Tips

Interview preparation tips for other job seekers - Move beyond your to-do list and think strategically..... focus on your work to achieve success and shine like star 🌟.

Interview Questionnaire 

5 Questions

  • Q1. About engines
  • Q2. General knowledge
  • Q3. Sports
  • Q4. About transmission system
  • Q5. About insurance and claims
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What are the responsibilities of a service advisor?
  • Q2. How do you promote businesses?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Ask the co2 laser machine details
  • Q2. Mechanical questions and electrical
  • Q3. Field work and machine maintenance

Service Advisor Interview Questions & Answers

Honda user image Mahesh Sattiwada

posted on 2 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. What Is company
  • Q2. What Are You doing
  • Q3. How to make company grow up
  • Ans. 

    To make a company grow, focus on customer satisfaction, employee development, innovation, and strategic partnerships.

    • Improve customer satisfaction through excellent service and communication

    • Invest in employee training and development to increase productivity and morale

    • Encourage innovation and adapt to market trends to stay competitive

    • Form strategic partnerships to expand reach and offerings

  • Answered by AI

Mahindra & Mahindra Interview FAQs

How many rounds are there in Mahindra & Mahindra Service Manager interview?
Mahindra & Mahindra interview process usually has 2 rounds. The most common rounds in the Mahindra & Mahindra interview process are Resume Shortlist and Technical.
How to prepare for Mahindra & Mahindra Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mahindra & Mahindra. The most common topics and skills that interviewers at Mahindra & Mahindra expect are Project Management, Ariba, Automobile, Automotive Engineering and Biochemistry.
What are the top questions asked in Mahindra & Mahindra Service Manager interview?

Some of the top questions asked at the Mahindra & Mahindra Service Manager interview -

  1. What is the purpose of doing regeneration in BS6 mode...read more
  2. knowledge about technical th...read more

Tell us how to improve this page.

Mahindra & Mahindra Service Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Mahindra & Mahindra Service Manager Salary
based on 59 salaries
₹1.8 L/yr - ₹7.5 L/yr
45% less than the average Service Manager Salary in India
View more details

Mahindra & Mahindra Service Manager Reviews and Ratings

based on 27 reviews

4.8/5

Rating in categories

4.9

Skill development

4.8

Work-life balance

4.6

Salary

4.7

Job security

4.7

Company culture

4.6

Promotions

4.8

Work satisfaction

Explore 27 Reviews and Ratings
Deputy Manager
2.8k salaries
unlock blur

₹5.1 L/yr - ₹19 L/yr

Assistant Manager
2.2k salaries
unlock blur

₹4.2 L/yr - ₹12.8 L/yr

Manager
1.5k salaries
unlock blur

₹10 L/yr - ₹29.4 L/yr

Senior Engineer
968 salaries
unlock blur

₹6.5 L/yr - ₹17 L/yr

Team Lead
771 salaries
unlock blur

₹1.5 L/yr - ₹9.3 L/yr

Explore more salaries
Compare Mahindra & Mahindra with

Tata Motors

4.2
Compare

Maruti Suzuki

4.2
Compare

Ashok Leyland

4.1
Compare

Hero MotoCorp

4.1
Compare
Did you find this page helpful?
Yes No
write
Share an Interview