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Suzuki Motorcycle Customer Relationship Manager Interview Questions and Answers

Updated 4 Sep 2022

Suzuki Motorcycle Customer Relationship Manager Interview Experiences

1 interview found

I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Basic questions- tell me about yourself.
  • Q2. How you will tackle angry customers?
  • Ans. 

    I will listen to their concerns, empathize with them, and offer a solution to their problem.

    • Listen actively to their complaints

    • Empathize with their situation

    • Offer a solution to their problem

    • Apologize for any inconvenience caused

    • Remain calm and professional

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI
  • Q3. How u will tackle if customer is screaming and his vehicle is not ready?
  • Ans. 

    I will remain calm and empathetic, apologize for the inconvenience, and offer a solution.

    • Listen actively to the customer's concerns and acknowledge their frustration.

    • Apologize for the inconvenience caused and assure them that their vehicle will be ready as soon as possible.

    • Offer a solution such as a loaner car or a discount on the service.

    • Follow up with the customer to ensure their satisfaction and address any further ...

  • Answered by AI
  • Q4. If customer is getting your calls again and again ,so he started shouting .what you will do?
  • Q5. How soon you can join?
  • Ans. 

    I can join within 2 weeks.

    • I am currently serving a notice period of 2 weeks.

    • I have completed all my pending projects and can start immediately.

    • I am flexible with the joining date and can adjust as per the company's requirement.

  • Answered by AI
  • Q6. Why you want to come in automobile sector.?
  • Ans. 

    I am passionate about the automobile industry and its impact on people's lives.

    • Fascinated by the advancements in automotive technology

    • Enjoy working with people and helping them find the right vehicle

    • Thrilled by the fast-paced and dynamic nature of the industry

    • Believe in the importance of building strong customer relationships

    • Excited about contributing to the growth and success of automobile companies

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite.be humble you can crack interview easily

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General Aptitude test , Reasoning

Round 3 - Technical 

(2 Questions)

  • Q1. Technical test with Mechanical background
  • Q2. Projects done during academic
  • Ans. 

    During my academic years, I completed several projects related to marketing and business management.

    • Developed a marketing plan for a local restaurant as part of a marketing course

    • Conducted a market research project on consumer behavior for a business management course

    • Created a business plan for a startup as part of an entrepreneurship course

    • Collaborated with a team to develop a social media strategy for a nonprofit org

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare according to your resume.
Revisit basic technical fundamentals

I applied via Job Portal and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Good asked lot of question
Prepare with case study

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Prepare well
Study and explain about experience well
Prepare and present case study

I applied via Naukri.com and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Introduce yourself from your education background to your current position
  • Q2. Why you want to left this job?
  • Q3. What is you weakness and strength
  • Q4. Explain one of your project in detail

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress well. Be confident what is your knowledge. Always give example whike you explain your competencies

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. 1) About starter motor 2) Failures seen and analysis done in starter motor so far 3)One of the challenging tasks carried out 4)Circuit diagrams - Rectifier, starting circuit 5)Any new learning?
Round 2 - HR 

(1 Question)

  • Q1. 1) Whereabouts 2) Ambition 3) Where do i see myself 5 years later 4) What i know about RE?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine in answering what ever you know instead of manipulation. Attitude is very important and hence being genuine is expected.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. About your self and background
  • Q2. Last company work experience
  • Q3. Technology in manufacturing
  • Ans. 

    Technology in manufacturing has revolutionized the industry, improving efficiency and productivity.

    • Automation and robotics have reduced manual labor and increased production speed.

    • Computer-aided design (CAD) software allows for precise and efficient product design.

    • Internet of Things (IoT) enables real-time monitoring and optimization of manufacturing processes.

    • Artificial intelligence (AI) and machine learning enhance p...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about your self introduction,
To be very clear about your thoughts and words .
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Engine design and updated technology
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Objective question asked
Read thought

Round 3 - One-on-one 

(2 Questions)

  • Q1. One on one round interview Quality assurance Process details Product audit Spc
  • Q2. Spc Ppap Fmea Ims QMS

Interview Preparation Tips

Topics to prepare for Force Motors Assistant Manager interview:
  • Quality Assurance
Interview preparation tips for other job seekers - Good company to join who is switching frequently
Good culture

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About the previous job responsibilities and about the responsibilities offered at RE.
Round 3 - HR 

(1 Question)

  • Q1. Salary Discussions only.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on the current roles and position applied. Don't need to worry about CTC.
It totally depends on your interview.
Even I got 152% hike.

Good Wishes.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I appeared for an interview in Aug 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Daily job roles
Round 3 - Technical 

(1 Question)

  • Q1. Channel sales ,job experience and learning, situation
Round 4 - HR 

(1 Question)

  • Q1. Location and salary

Suzuki Motorcycle Interview FAQs

How many rounds are there in Suzuki Motorcycle Customer Relationship Manager interview?
Suzuki Motorcycle interview process usually has 2 rounds. The most common rounds in the Suzuki Motorcycle interview process are Resume Shortlist and HR.
What are the top questions asked in Suzuki Motorcycle Customer Relationship Manager interview?

Some of the top questions asked at the Suzuki Motorcycle Customer Relationship Manager interview -

  1. How u will tackle if customer is screaming and his vehicle is not rea...read more
  2. How you will tackle angry custome...read more
  3. If customer is getting your calls again and again ,so he started shouting .wha...read more

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Suzuki Motorcycle Customer Relationship Manager Salary
based on 4 salaries
₹1 L/yr - ₹2.5 L/yr
59% less than the average Customer Relationship Manager Salary in India
View more details

Suzuki Motorcycle Customer Relationship Manager Reviews and Ratings

based on 3 reviews

4.9/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

5.0

Salary

4.9

Job security

4.0

Company culture

4.0

Promotions

4.0

Work satisfaction

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