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Suzuki Motorcycle Customer Relationship Manager Interview Questions and Answers
Suzuki Motorcycle Customer Relationship Manager Interview Experiences
1 interview found
I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.
(6 Questions)
- Q1. Basic questions- tell me about yourself.
- Q2. How you will tackle angry customers?
- Ans.
I will listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their complaints
Empathize with their situation
Offer a solution to their problem
Apologize for any inconvenience caused
Remain calm and professional
Follow up with the customer to ensure their satisfaction
- Q3. How u will tackle if customer is screaming and his vehicle is not ready?
- Ans.
I will remain calm and empathetic, apologize for the inconvenience, and offer a solution.
Listen actively to the customer's concerns and acknowledge their frustration.
Apologize for the inconvenience caused and assure them that their vehicle will be ready as soon as possible.
Offer a solution such as a loaner car or a discount on the service.
Follow up with the customer to ensure their satisfaction and address any further ...
- Q4. If customer is getting your calls again and again ,so he started shouting .what you will do?
- Q5. How soon you can join?
- Ans.
I can join within 2 weeks.
I am currently serving a notice period of 2 weeks.
I have completed all my pending projects and can start immediately.
I am flexible with the joining date and can adjust as per the company's requirement.
- Q6. Why you want to come in automobile sector.?
- Ans.
I am passionate about the automobile industry and its impact on people's lives.
Fascinated by the advancements in automotive technology
Enjoy working with people and helping them find the right vehicle
Thrilled by the fast-paced and dynamic nature of the industry
Believe in the importance of building strong customer relationships
Excited about contributing to the growth and success of automobile companies
Interview Preparation Tips
Interview questions from similar companies
Arun Kumar
I applied via Campus Placement
Interview Preparation Tips
Experience: Almost the entire group went off topic confusing commercialisation with privatisation. Inspite of HR manager's intervention regarding misinterpretation , group continued with privatisation.
Tips: Technical firms are not expecting high level of GD & communication skills (except when the profile demands so) . You are expected to atleast be able to keep your view point with some logical support.
If you are able to raise 2-3 points in a polite way , you are highly likely to be selected.
If the GD you are appearing is for a profile like marketing , sales or where end to end interaction matters much , u need to be highly skillfull at your communication.
Skill Tips: You must be able to relate your text book knowledge with the practical world. Focus on the applications of whatever you study.
Skills: Design Engineering, Team Leader, Team Player
College Name: NIT Jalandhar
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.
(2 Questions)
- Q1. Know about gd&t and application
- Q2. What is your responsibility to current organization
Interview Preparation Tips
Assistant Manager Interview Questions & Answers
Hyundai Motor India Limited
Anonymous
posted on 25 Nov 2021
I applied via Campus Placement and was interviewed before Nov 2020. There were 7 interview rounds.
Interview Questionnaire
1 Question
- Q1. Question include about automobile parts and principles in technical interview and situation based questions in HR interview
Interview Preparation Tips
1. Aptitude / verbal test
2. Group Discussion
3. PowerPoint presentation
4. Technical interview
5. HR interview
6. Stress management ( optional)
1. APTITUDE:
Questions will be generally from Amcat, which would be easy to crack. It is recommended to have a basic knowledge on all the formulas used to quickly solve the questions to keep up with time
2. GROUP DISCUSSION:
Initiate the discussion and give them the invigilators the opinion that you are confident and bold enough and you are good to go.
3. POWERPOINT PRESENTATION:
Explain about oneself in 4 slides. It should not include anything related to your academics. Include SWOT in your presentation.
4. TECHNICAL INTERVIEW:
a. Be strong with the basics of automobile parts and principles.
b. One should have good command over the areas of interest mentioned in the resume.
5. HR interview:
Again be honest and don't twist the words. Be confident and voice out your decision making skills when you are given a situation based question, which the HRs often do.
This would be enough for you to crack the interview.
In Simple words it would be challenging.
I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. It was technial and some hr questions
Interview Preparation Tips
So whatever you have done worked get completed hold on it.
Assistant Manager Interview Questions & Answers
Honda Motorcycle & Scooter
Anonymous
posted on 25 Jan 2021
I applied via Naukri.com and was interviewed before Jan 2020. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. Expected Salary
- Q2. Married or Single
- Q3. Single
- Q4. No, of years in Maharashtra
- Ans.
I have lived in Maharashtra for 5 years.
I have lived in Mumbai, Pune, and Nagpur.
During my time in Maharashtra, I worked as a Sales Manager for a retail company.
I am familiar with the local culture, language, and business practices.
- Q5. 40 yrs
Interview Preparation Tips
Assistant Manager Interview Questions & Answers
Honda Motorcycle & Scooter
Anonymous
posted on 7 Mar 2022
I applied via Company Website and was interviewed before Mar 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Why should we hire you?
- Q2. I am good work experience this field.11 years
Interview Preparation Tips
I applied via Job Portal and was interviewed before May 2021. There were 2 interview rounds.
Good asked lot of question
Prepare with case study
Interview Preparation Tips
Prepare well
Study and explain about experience well
Prepare and present case study
Selected
I applied via Approached by Company and was interviewed in Oct 2022. There was 1 interview round.
(2 Questions)
- Q1. Evaporative emission
- Q2. Electronic Fuel Injection
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in May 2024. There were 2 interview rounds.
Showroom assistant manager
(6 Questions)
- Q1. Advance technology
- Q2. Customer satisfaction
- Q3. Advantages royal Enfield
- Ans.
Royal Enfield motorcycles offer classic design, powerful performance, and a loyal fan base.
Classic design appeals to retro enthusiasts
Powerful performance suitable for long rides
Loyal fan base creates strong brand community
- Q4. Application of royal Enfield
- Ans.
Royal Enfield is a popular motorcycle brand known for its classic design and powerful performance.
Royal Enfield motorcycles are known for their vintage design and powerful engines.
The brand has a loyal following among motorcycle enthusiasts, especially for long-distance touring.
Royal Enfield bikes are often customized by owners to reflect their personal style and preferences.
The company has a rich history dating back t...
- Q5. Application for royal Enfield
- Q6. Specification of royal Enfield
- Ans.
Royal Enfield is a renowned Indian motorcycle manufacturer known for its classic and vintage-inspired bikes.
Royal Enfield bikes are known for their distinctive thumping sound due to their single-cylinder engines.
They have a cult following among motorcycle enthusiasts for their retro design and rugged build.
Popular models include the Classic, Bullet, and Himalayan.
Royal Enfield motorcycles are often customized and modif
Interview Preparation Tips
- Chemical engineering
- Mechanical Engineering
Suzuki Motorcycle Interview FAQs
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