Hyundai Motor India Limited Interview Questions, Process, and Tips

Q1. What is your comunication skill ?
Ans. 
I have excellent communication skills.
• I am a skilled listener and can effectively understand and address customer needs.

• I am able to communicate clearly and concisely, both verbally and in writing.

• I am adept at adapting my communication style to different individuals and situations.

• I am proficient in using various communication channels, such as phone, email, and live chat.

• I have experience in resolving conflicts and h...read more
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Q2. What is your qualification ?
Ans. 
I have a Bachelor's degree in Business Administration and 5 years of experience in customer service management.
• Bachelor's degree in Business Administration

• 5 years of experience in customer service management
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Q3. What is your customer service ?
Ans. 
Our customer service is exceptional, providing timely and effective solutions to all customer queries and concerns.
• We prioritize customer satisfaction above all else

• We have a team of highly trained and empathetic customer service representatives

• We use various communication channels to ensure prompt and efficient service

• We constantly gather feedback to improve our service

• We go above and beyond to exceed customer expecta...read more
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Q4. How to handel in customer complain ?
Ans. 
Handling customer complaints requires active listening, empathy, and a solution-oriented approach.
• Listen actively and empathetically to the customer's complaint.

• Apologize for the inconvenience caused and assure the customer that their complaint will be addressed.

• Ask questions to understand the issue better and gather all necessary information.

• Offer a solution or alternatives to resolve the issue.

• Follow up with the cust...read more
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Q5. How to vheicle codinates ?
Ans. 
Vehicle coordinates can be obtained through GPS or mapping software.
• GPS technology can provide real-time vehicle coordinates

• Mapping software can display vehicle coordinates on a map

• Vehicle tracking systems can also provide coordinates

• Coordinates can be used to track vehicle location and optimize routes
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Q6. How to handel the customer ?
Ans. 
Handling customers requires active listening, empathy, and problem-solving skills.
• Listen actively to the customer's concerns and needs.

• Show empathy and understanding towards the customer's situation.

• Use problem-solving skills to find a solution that meets the customer's needs.

• Communicate clearly and effectively with the customer.

• Follow up with the customer to ensure their satisfaction.
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Q7. What are the solution on problem in vheicle
Ans. 
The solutions to vehicle problems depend on the specific issue, but common solutions include regular maintenance, repairs, and replacements.
• Regular maintenance can prevent many problems, such as oil changes, tire rotations, and brake inspections.

• Repairs may be necessary for issues such as engine problems, transmission issues, or electrical malfunctions.

• Replacements may be needed for parts that wear out over time, such ...read more
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Group discussion for senior team and HR team also discussed than Joni employee

Q1. How many years experience you and what about hyundai Glovis and hyundai car's
Ans. 
I have 5 years of experience in the automotive industry, including working with Hyundai Glovis and Hyundai cars.
• I have 2 years of experience working at Hyundai Glovis in logistics and supply chain management.

• I have 3 years of experience working with Hyundai cars in sales and marketing.

• I am familiar with Hyundai's product line and brand values.
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Q2. How many years are working in automobile industry
Ans. 
I have been working in the automobile industry for 8 years.
• I have 8 years of experience in the automobile industry.

• Started my career as a junior engineer and worked my way up to a managerial position.

• Have experience in vehicle design, manufacturing, and quality control.

• Attended industry conferences and workshops to stay updated on the latest trends and technologies.
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Q1. Please interview sudule for 10am to 2pm timing only
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Q2. HR asking to all employees how's need the job what's you family background
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Q1. HR test to employ for technical and prectical
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Q2. HR asking to employ wich language you comfortable
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Q1. I am spray I painter
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Q2. My experience is 10 years
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Q3. India Jammu and Kashmir 6yearsexperience
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Q4. 3 years Saudi experience
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Q5. My work is nice
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Q1. Plc and industrial automation
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Q2. Current MES role described.
Ans. 
Currently serving as a Manufacturing Execution System (MES) Specialist at a leading industrial company.
• Responsible for implementing and maintaining MES software systems

• Collaborating with cross-functional teams to optimize production processes

• Providing training and support to end users on MES functionalities
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Q3. Mes integration
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Past experience in MES,
SQL basics,
PLC programming.

Q1. Salary expectaion
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Q2. If ready for contract role for 1 year
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