DCB Bank Mumbai Customer Service Manager Salaries by 60+ Employees (Updated 2025)

0 - 9 years exp.

₹3.2 Lakhs - ₹5.8 Lakhs

Salary of majority employees

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20% less than the average Customer Service Manager Salary in Banking Companies for 0 - 9 years of experience

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Salaries in different departments

BFSI, Investments & Trading Customer Service Manager Salary 0 - 9 years exp. (22 salaries)	Unlock ₹3.2 L/yr - ₹5.5 L/yr
Customer Success, Service & Operations Customer Service Manager Salary 0 - 9 years exp. (22 salaries)	Unlock ₹3.3 L/yr - ₹5.8 L/yr
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Sales & Business Development Customer Service Manager Salary 2 - 6 years exp. (6 salaries)	Unlock ₹3.5 L/yr - ₹5 L/yr
Finance & Accounting Customer Service Manager Salary 2 - 3 years exp. (5 salaries)	Unlock ₹3.5 L/yr - ₹5 L/yr

Last Updated: 8 Mar 2025

Companies similar to DCB Bank for Customer Service Manager in Mumbai

DCB Bank Customer Service Manager Salary

0 - 9 years exp. (68 salaries)

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₹3.2 L/yr - ₹5.8 L/yr

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Manager Salary 1 - 12 years exp. (9 salaries)	Unlock ₹3.5 L/yr - ₹7.5 L/yr 9% more
ICICI Bank Customer Service Manager Salary 2 - 10 years exp. (76 salaries)	Unlock ₹2 L/yr - ₹8 L/yr 14% more
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Axis Bank Customer Service Manager Salary 4 - 13 years exp. (24 salaries)	Unlock ₹2.6 L/yr - ₹10.7 L/yr 37% more
Kotak Mahindra Bank Customer Service Manager Salary 2 - 8 years exp. (16 salaries)	Unlock ₹2.5 L/yr - ₹5.5 L/yr 4% more
IndusInd Bank Customer Service Manager Salary 1 - 7 years exp. (15 salaries)	Unlock ₹1.8 L/yr - ₹5 L/yr 25% less
IDFC FIRST Bank Customer Service Manager Salary 3 - 9 years exp. (10 salaries)	Unlock ₹3.6 L/yr - ₹7 L/yr 24% more
AU Small Finance Bank Customer Service Manager Salary 3 - 9 years exp. (15 salaries)	Unlock ₹3.8 L/yr - ₹7 L/yr 36% more	1 job opening
Standard Chartered Customer Service Manager Salary 2 - 13 years exp. (5 salaries)	Unlock ₹4.4 L/yr - ₹6.6 L/yr 28% more

Customer Service Manager salary at DCB Bank ranges between ₹3.2 Lakhs to ₹5.8 Lakhs per year for employees with less than 1 year of experience to 9 years. Salary estimates are based on 68 latest salaries received from various employees of DCB Bank.

Latest annual salaries shared by DCB Bank Customer Service Manager in Mumbai

6d ago

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2 years exp.

2w ago

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3 years exp.

1mo ago

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6 years exp.

3mo ago

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2 years exp.

3mo ago

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4 years exp.

5mo ago

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2 years exp.

6mo ago

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3 years exp.

7mo ago

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5 months exp.

7mo ago

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1 year exp.

8mo ago

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4 years exp.

Experience wise DCB Bank Customer Service Manager salaries in Mumbai

Last Updated: 8 Mar 2025

Experience	Avg Annual Salary
Fresher (3 salaries)	Unlock ₹3.2 L/yr - ₹4.3 L/yr
1 year (3 salaries)	Unlock ₹3.3 L/yr - ₹3.8 L/yr
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2 years (13 salaries)	Unlock ₹3.5 L/yr - ₹4.8 L/yr
3 years (17 salaries)	Unlock ₹3.3 L/yr - ₹5 L/yr
4 years (10 salaries)	Unlock ₹3.6 L/yr - ₹5.5 L/yr
5 years (5 salaries)	Unlock ₹3.5 L/yr - ₹5.1 L/yr
6 years (6 salaries)	Unlock ₹3.5 L/yr - ₹5 L/yr
7 years (6 salaries)	Unlock ₹4.2 L/yr - ₹5.4 L/yr
8 years (AmbitionBox Estimate)	Unlock ₹4.2 L/yr - ₹5.5 L/yr
9 years (3 salaries)	Unlock ₹2 L/yr - ₹5.8 L/yr

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From

Customer Service Manager

₹

Lakhs/yr

0 - 9 years exp.

Cluster Head

₹

Lakhs/yr

13 - 22 years exp.

Customer Service Manager

0 - 9 years exp.

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Deputy Branch Manager

5 - 14 years exp.

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64% hike

Branch Manager

6 - 17 years exp.

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44% hike

From

Customer Service Manager

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0 - 9 years exp.

Brach Operation Manager

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5 - 11 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in DCB Bank

Relationship Manager Salary

(122 salaries)

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₹2.3 L/yr - ₹6.5 L/yr

Deputy Manager Salary

(114 salaries)

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₹2.3 L/yr - ₹8.75 L/yr

Customer Service Executive Salary

(35 salaries)

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₹2 L/yr - ₹4.5 L/yr

Customer Care Executive Salary

(6 salaries)

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₹2.3 L/yr - ₹3 L/yr

Customer Service Associate Salary

(3 salaries)

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₹2.74 L/yr - ₹3 L/yr

Top skills at DCB Bank for Customer Service Manager

Sales Customer Service Networking Compliance Auditing MIS Banking Trade Finance Retail Mutual Funds Casa Gold Loan Customer Service Management Branch Banking Term Deposits

Salary related reviews for DCB Bank

3.0

Rated by 13 employees for salary & benefits

Customer Service Manager in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 05 Nov 2024

3.0

for Salary and Benefits

Likes

Salary is on time Holidays are flexible Co workers are nice Portfolio provided is nice

Work satisfaction - Good

+1 more

Dislikes

The seniors are not helpful at all They dont want to take risk No learning factor No training is done Since day 1 PIP dhamki is given

Skill development - Bad

+2 more

Customer Service Manager in Pathankot

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 20 Jan 2023

4.0

for Salary and Benefits

Likes

salary and compensation

Salary - Good

Dislikes

too difficult to sell bank's financial services.they consider themselves as a pioneer in the banking industry. Management is bad ..trainers are even more worse .one of the trainers mohit frequently call the CSM to keep the check .no matter what time it is.he will call you again and again and threat you about the job

Skill development - Poor

+3 more

Relationship Manager in Vadodara

Full Time

Sales & Business Development Department

3.0

• posted on 24 Oct 2024

4.0

for Salary and Benefits

Likes

They are giving good salary package.

Salary - Good

Dislikes

There are so many politics.no support from superior.all case were set by credit team. whether it legal or technical all decisions given by credit team Only.i strongly recommend don't join this organisation for business purpose.

Skill development - Bad

+4 more

Relationship Manager in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 21 Jul 2024

3.0

for Salary and Benefits

Likes

Only good thing about this bank is salary hike. If you're looking for salary hike up to 70% only then join this bank.

Dislikes

Work culture is very poor. pressure will be built since day one. Their products are very limited but their expectations are very high. You need to have a lot of references to survive in this bank.

Skill development - Bad

+5 more

Relationship Manager in Vapi

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 12 Apr 2024

2.0

for Salary and Benefits

Likes

The work culture is really good There are company events and parties almost every month Really good training program Very supportive managers

Promotions - Good

+1 more

Dislikes

...ng at month ends You may have to stay at the branch the whole night to disburse your case Credit team is very slow Half your salary will be gone in travelling

Salary - Poor

+3 more

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Salary Discussions, Hike & Promotions

2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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DCB Bank Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at DCB Bank Mumbai?

Customer Service Manager salary at DCB Bank in Mumbai ranges between ₹3.2 Lakhs to ₹5.8 Lakhs for less than 1 year of experience to 9 years. According to our estimates it is 20% less than the average Customer Service Manager Salary in India. Salary estimates are based on 68 latest salaries received from various employees of DCB Bank Mumbai.

How does the salary of a Customer Service Manager at DCB Bank Mumbai compare with the average salary range for this job?

The average salary of a Customer Service Manager at DCB Bank is 20% less than the average salary of a Customer Service Manager in Mumbai. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Manager at DCB Bank?

Sales, Customer Service, Networking, Compliance and Auditing are some of the popular skills required to work as a Customer Service Manager at DCB Bank Mumbai.

Which similar companies are paying more than DCB Bank to a Customer Service Manager in Mumbai?

Axis Bank Customer Service Manager Salary - ₹2.6 Lakhs to ₹10.7 Lakhs per year
AU Small Finance Bank Customer Service Manager Salary - ₹3.8 Lakhs to ₹7.0 Lakhs per year
Standard Chartered Customer Service Manager Salary - ₹4.4 Lakhs to ₹6.6 Lakhs per year
IDFC FIRST Bank Customer Service Manager Salary - ₹3.6 Lakhs to ₹7.0 Lakhs per year
ICICI Bank Customer Service Manager Salary - ₹2.0 Lakhs to ₹8.0 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to DCB Bank in Mumbai?

HDFC Bank Customer Service Manager Salary - ₹3.5 Lakhs to ₹7.5 Lakhs per year
Kotak Mahindra Bank Customer Service Manager Salary - ₹2.5 Lakhs to ₹5.5 Lakhs per year
IndusInd Bank Customer Service Manager Salary - ₹1.8 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at DCB Bank in Mumbai?

The estimated take-home salary of a Customer Service Manager at DCB Bank ranges between ₹32,108 per month to ₹33,391 per month in Mumbai. The take-home salary calculation is based on the average DCB Bank Customer Service Manager salary in India which ranges between ₹3.2 Lakhs to ₹5.8 Lakhs per year for employees with less than 1 year of experience to 9 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at DCB Bank in Mumbai?

According to AmbitionBox, 48% of the DCB Bank Customer Service Managers in Mumbai reported a notice period of 3 Months, 34% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 33 responses on AmbitionBox in last 2 years.

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DCB Bank Customer Service Manager Salaries in Mumbai

DCB Bank Customer Service Manager salary in Mumbai ranges between ₹3.2 Lakhs to ₹5.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 68 DCB Bank latest salaries received from various employees of DCB Bank.