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DCB Bank

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based on 2.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Banking Company - 2024

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DCB Bank Customer Service Manager Mumbai Reviews

based on 10 reviews

Updated 19 May, 2024

Overall Rating

4.1/5

How AmbitionBox ratings work?

Category Ratings

4.3

Job Security

3.8

Work-Life balance

3.7

Salary & Benefits

3.6

Company culture

3.6

Promotions/Appraisal

3.6

Work Satisfaction

3.5

Skill development

10 reviews found

Sort by: Popular

Customer Service Manager in Mumbai

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 May 2024

Likes

Very good place for work..

Dislikes

Not anything

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Manager in Mumbai

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 30 Apr 2024

Likes

Good behaviour of employees

Dislikes

Every thing is good

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Manager in Mumbai

Full Time

·

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 16 Oct 2023

Likes

I think the management is very much approachable and they are happy to help us.

Dislikes

DCB is a good Bank but the leadership team is very unprofessional and very unprofessional working invornment. There are not following the proper banking code of conduct like POSH I will not recommend any girls to join the DCB Bank.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Manager in Mumbai

Full Time

·

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 27 May 2022

Likes

I like creat more surprises for get score gole sheet.and respects employe.

Dislikes

Never like any thing becouse they gives very much pressure to get sales.

Work Details

Very bed

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Service Manager in Mumbai

Full Time

·

Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Nov 2019

Likes

Horrible

Dislikes

No work culture

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Manager in Mumbai

Treasury & Forex Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 28 Apr 2022

Likes

It's a Familiar organisation.I learnt many new things in dcb bank which I was not aware ..Great experience while working with dcb bank..

Dislikes

Need to create new technologies, system,new products which customer need

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Manager in Mumbai

Branch Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Apr 2022

Likes

Very nice place to work

Dislikes

Good culture

Work Details

Very nice

Work days: Monday to Saturday (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about DCB Bank.

Customer Service Manager in Mumbai

Bangalore Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 15 Sep 2021

Likes

Employee benefits good

Dislikes

On emergency leaves not given by manager

Work Details

Very hard and stressful

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employee Benefits

Nothing

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Customer Service Manager in Mumbai

Retail Branch Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Jun 2021

Likes

Best Atmosphere fr work

Dislikes

No

Work Details

Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Manager in Mumbai

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 10 Apr 2018

Likes

It has a good working environment and Career Growth and opporrunities.

Dislikes

Lot of Sales Pressure..

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Customer Service Manager Jobs at DCB Bank

Customer Service Manager

Mumbai, Nagpur +4

0-1 Yrs

Not Disclosed

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DCB Bank Customer Service Manager Reviews by Locations

DCB Bank Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 DCB Bank reviews submitted by DCB Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if DCB Bank is the right company for you. 50% of employees reported the wo...Read more

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DCB Bank Reviews >
DCB Bank Customer Service Manager Mumbai Reviews

Working Days for DCB Bank Customer Service Manager Mumbai

based on 10 reviews

Monday to Saturday

50%

Alternate Saturday off

50%

Work Timings for DCB Bank Customer Service Manager Mumbai

based on 10 reviews

Flexible timing

Strict (12pm - 10pm)

Strict (9.30am - 8.30pm)

50%

13%

13%

24% employees reported other strict timings

Shift Timings for DCB Bank Customer Service Manager Mumbai

based on 10 reviews

Day shift

Night shift

80%

20%

Business Travel for DCB Bank Customer Service Manager Mumbai

based on 10 reviews

No travel

45%

Within city

44%

International travel

11%

DCB Bank Customer Service Manager Salaries in Mumbai

based on 59 salaries

₹3.2 L/yr - ₹6.1 L/yr

23% less than the average Customer Service Manager Salary in India

View more details

Employee Benefits for DCB Bank Customer Service Manager Mumbai

Job/Soft skill training

2 total responses

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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