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DCB Bank

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3.7

based on 3.1k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Banking Company - 2024

About
Reviews
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Filter reviews by

DCB Bank Customer Service Manager Mumbai Reviews

Updated 29 Jan, 2025

Overall Rating

4.2/5

based on 12 reviews

Rating distribution

6 (50.0%)

1 (8.3%)

3 (25.0%)

0 (0%)

2 (16.7%)

Category Ratings

4.2

Company culture

4.2

Job security

3.7

Work satisfaction

3.6

Promotions

3.5

Work-life balance

3.5

Skill development

3.4

Salary

What employees say about DCB Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

50% employees reported

Flexible timing

50% employees reported

No travel

45% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

7 reviews

4.5

Rated by Men

4 reviews

DCB Bank is rated 4.2 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with th ... Read more

DCB Bank is rated 4.2 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Customer Service Manager in Mumbai

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 Jan 2025

Likes

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary - Poor

Overall Rating

Customer Service Manager in Mumbai

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 May 2024

Likes

Very good place for work..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not anything

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Manager in Mumbai

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 30 Apr 2024

Likes

Good behaviour of employees

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Every thing is good

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Manager in Mumbai

Full Time

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 16 Oct 2023

Likes

I think the management is very much approachable and they are happy to help us.

Job security - Excellent

Dislikes

DCB is a good Bank but the leadership team is very unprofessional and very unprofessional working invornment. There are not following the proper banking code of conduct like POSH I will not recommend any girls to join the DCB Bank.

Salary - Poor
Skill development - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Manager in Mumbai

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 May 2022

Likes

I like creat more surprises for get score gole sheet.and respects employe.

Dislikes

Never like any thing becouse they gives very much pressure to get sales.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Very bed

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Service Manager in Mumbai

Full Time

Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Nov 2019

Likes

Horrible

Dislikes

No work culture

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Manager in Mumbai

Treasury & Forex Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 28 Apr 2022

Likes

It's a Familiar organisation.I learnt many new things in dcb bank which I was not aware ..Great experience while working with dcb bank..

Job security - Excellent
Promotions - Good

Dislikes

Need to create new technologies, system,new products which customer need

Work-life balance - Poor

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about DCB Bank.

Customer Service Manager in Mumbai

Branch Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Apr 2022

Likes

Very nice place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good culture

Work Details

Very nice

Work days: Monday to Saturday (Strict Timings)

Discover interview dos and don'ts from real experiences

Customer Service Manager in Mumbai

Bangalore Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 15 Sep 2021

Likes

Employee benefits good

Salary - Good

Dislikes

On emergency leaves not given by manager

Job security - Poor
Promotions - Bad
Work satisfaction - Poor

Work Details

Very hard and stressful

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employee Benefits

Nothing

Customer Service Manager in Mumbai

Retail Branch Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jun 2021

Likes

Best Atmosphere fr work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Manager in Mumbai

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Apr 2018

Likes

It has a good working environment and Career Growth and opporrunities.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Lot of Sales Pressure..

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Manager in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 29 Jan 2025

Likes

Salary - Good
Job security - Good
Promotions - Good
Company culture - Excellent

Dislikes

Work-life balance - Poor

Overall Rating

Top trending discussions

View All

Engineering - Software & QA

dkdhere

currently not working

You should be earning as below.

0 to 1 YOE - 3.5-7 LPA 2 YOE- 6-12 LPA 3 YOE- 9-18 LPA 4 YOE - 12-24 LPA 5 YOE- 15-30 LPA Your salary should be yoe*3 at the minimum. If not, then their is so much potential to be utilized for you to up your game. Their is no point in being loyal slaves. Be a Ramta jogi and earn good money.

Got a question about DCB Bank?

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Customer Service Manager Jobs at DCB Bank

View all

Customer Service Manager

Mumbai, Nagpur +4

0-1 Yrs

Not Disclosed

More about working at DCB Bank

HQ - Mumbai, Maharashtra, India
Banking
10k-50k Employees (India)
Financial Services

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 DCB Bank reviews submitted by DCB Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if DCB Bank is the right company for you. 50% of employees reported the wo...rking days at DCB Bank as Alternate Saturday off. 50% employees reported the work timings at DCB Bank as Flexible timing. Read more