ICICI Lombard General Insurance Company Mumbai Customer Service Manager Salaries by 80+ Employees (Updated 2025)

0 - 12 years exp.

₹2.3 Lakhs - ₹9 Lakhs

Salary of majority employees

Fixed (100%)

₹5 Lakhs

Variable (0%)

₹0.0

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8% less than the average Customer Service Manager Salary in Insurance Companies for 0 - 12 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 0 - 12 years exp. (39 salaries)	Unlock ₹2.8 L/yr - ₹6.9 L/yr
BFSI, Investments & Trading Customer Service Manager Salary 4 - 10 years exp. (18 salaries)	Unlock ₹2.7 L/yr - ₹9 L/yr
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Finance & Accounting Customer Service Manager Salary 2 - 8 years exp. (6 salaries)	Unlock ₹2.9 L/yr - ₹6.3 L/yr
Production, Manufacturing & Engineering Customer Service Manager Salary 2 - 8 years exp. (4 salaries)	Unlock ₹3.5 L/yr - ₹6 L/yr
Healthcare & Life Sciences Customer Service Manager Salary Fresher (AmbitionBox Estimate)	Unlock ₹4.8 L/yr - ₹6.7 L/yr

Last Updated: 8 Mar 2025

Companies similar to ICICI Lombard General Insurance Company for Customer Service Manager in Mumbai

ICICI Lombard General Insurance Company Customer Service Manager Salary

0 - 12 years exp. (88 salaries)

Unlock

₹2.3 L/yr - ₹9 L/yr

Company name	Avg Annual Salary	Open Jobs
HDFC Ergo General Insurance Customer Service Manager Salary 2 - 11 years exp. (3 salaries)	Unlock ₹2.9 L/yr - ₹8 L/yr 11% less
Tata AIG Customer Service Manager Salary 4 - 10 years exp. (3 salaries)	Unlock ₹3 L/yr - ₹6.5 L/yr 20% less	1 job opening
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Tata AIA Life Insurance Customer Service Manager Salary 6 - 17 years exp. (5 salaries)	Unlock ₹9.8 L/yr - ₹12 L/yr 103% more
SBI General Insurance Customer Service Manager Salary 3 - 8 years exp. (4 salaries)	Unlock ₹4 L/yr - ₹5.5 L/yr 5% less
ICICI Prudential Life Insurance Customer Service Manager Salary 5 - 18 years exp. (3 salaries)	Unlock ₹3.5 L/yr - ₹7.5 L/yr 18% more

Customer Service Manager salary at ICICI Lombard General Insurance Company ranges between ₹2.3 Lakhs to ₹9 Lakhs per year for employees with less than 1 year of experience to 12 years. Salary estimates are based on 88 latest salaries received from various employees of ICICI Lombard General Insurance Company.

Latest annual salaries shared by ICICI Lombard General Insurance Company Customer Service Manager in Mumbai

1w ago

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6 years exp.

1mo ago

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12 years exp.

1mo ago

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3 years exp.

1mo ago

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11 years exp.

1mo ago

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8 years exp.

2mo ago

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7 years exp.

2mo ago

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8 years exp.

2mo ago

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6 years exp.

4mo ago

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7 years exp.

5mo ago

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4 years exp.

Experience wise ICICI Lombard General Insurance Company Customer Service Manager salaries in Mumbai

Last Updated: 8 Mar 2025

Experience	Avg Annual Salary
Fresher (4 salaries)	Unlock ₹1.5 L/yr - ₹4.8 L/yr
1 year (5 salaries)	Unlock ₹3 L/yr - ₹5.5 L/yr
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2 years (5 salaries)	Unlock ₹2.3 L/yr - ₹7.5 L/yr
3 years (6 salaries)	Unlock ₹3 L/yr - ₹5.5 L/yr
4 years (8 salaries)	Unlock ₹2.4 L/yr - ₹8.2 L/yr
5 years (8 salaries)	Unlock ₹3 L/yr - ₹5.5 L/yr
6 years (7 salaries)	Unlock ₹2.7 L/yr - ₹6.5 L/yr
7 years (11 salaries)	Unlock ₹3.3 L/yr - ₹6.8 L/yr
8 years (9 salaries)	Unlock ₹4 L/yr - ₹6.8 L/yr
9 years (5 salaries)	Unlock ₹4 L/yr - ₹7.5 L/yr
10 years (7 salaries)	Unlock ₹3.6 L/yr - ₹9 L/yr
11 years (5 salaries)	Unlock ₹4.2 L/yr - ₹6.9 L/yr
12 years (8 salaries)	Unlock ₹3.6 L/yr - ₹8.2 L/yr

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Similar Designation salaries in ICICI Lombard General Insurance Company

Customer Relationship Manager Salary

(148 salaries)

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₹1.5 L/yr - ₹4.55 L/yr

Customer Service Executive Salary

(32 salaries)

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₹1.5 L/yr - ₹4 L/yr

Customer Care Executive Salary

(10 salaries)

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₹2 L/yr - ₹3 L/yr

Customer Support Executive Salary

(9 salaries)

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₹1.7 L/yr - ₹4.75 L/yr

Branch Manager Salary

(9 salaries)

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₹4.75 L/yr - ₹12 L/yr

Top skills at ICICI Lombard General Insurance Company for Customer Service Manager

Customer Service Management voice process Customer Service Inbound Calls General Insurance outbound process Relationship Management csr Insurance Communication Skills customer support cse csa Customer Handling Motor Insurance

Salary related reviews for ICICI Lombard General Insurance Company

3.1

Rated by 15 employees for salary & benefits

Customer Service Manager in Jamshedpur

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 23 Jan 2024

4.0

for Salary and Benefits

Likes

The organization is target driven and you have a secured job unless you have some integrity issue.

Salary - Good

+1 more

Dislikes

No work life balance. Appraisals are dependent on relations with your manager. Growth rate is very slow for both career as well as salary. Abusive managers.

Skill development - Bad

+4 more

Customer Service Manager in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

1.0

• posted on 23 Oct 2021

1.0

for Salary and Benefits

Likes

Job security and on time salary

Job security - Good

Dislikes

No work life balance, worst management, they don't even care about experienced employees life and situation they only wanted there work to be done under any circumstances

Salary - Bad

+3 more

Branch Manager in Haldwani

Full Time

Sales & Business Development Department

2.0

• posted on 08 Jun 2024

4.0

for Salary and Benefits

Likes

Get salary on time,

Salary - Good

+1 more

Dislikes

Toxic behaviour by top management, and HR will not supportive, On every day 4-5 con call , work under pressure , HR will transfer any time any where without prior notice, old employees are permanent दामाद of company, they will not accept new employees.

Job security - Bad

+3 more

Customer Relationship Manager in Hyderabad / Secunderabad

Full Time

Renewal Department

1.0

• posted on 10 Jun 2021

1.0

for Salary and Benefits

Likes

No work life balance pay less and stress more hire by telling inbound customer support and force to do more sales worst it management any technical issue we have to face deviations double standard management

Dislikes

Worst company no work life balance they will hire for inbount and make you to do outcalls and force to sale eventhough customer is not intrested no incentive it management of company is worst part any technical issue epmloye have to compensate the deviations double standard management

Salary - Bad

+6 more

Customer Relationship Manager in Mumbai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 12 Feb 2024

2.0

for Salary and Benefits

Likes

Work Life Balance is Better for those who are doing alternative work also like freelancer,event management,any sport player. there is many shift available Like mrng, general,semi general, night shift, there is no fix shift and also rotational 2 weekoff.

Company culture - Good

+1 more

Dislikes

No Fix shift, sunday no fix weekoff.Low salary.

Salary - Poor

+2 more

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I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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ICICI Lombard General Insurance Company Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at ICICI Lombard General Insurance Company Mumbai?

Customer Service Manager salary at ICICI Lombard General Insurance Company in Mumbai ranges between ₹2.3 Lakhs to ₹9.0 Lakhs for less than 1 year of experience to 12 years. According to our estimates it is 8% less than the average Customer Service Manager Salary in India. Salary estimates are based on 88 latest salaries received from various employees of ICICI Lombard General Insurance Company Mumbai.

How does the salary of a Customer Service Manager at ICICI Lombard General Insurance Company Mumbai compare with the average salary range for this job?

The average salary of a Customer Service Manager at ICICI Lombard General Insurance Company is 8% less than the average salary of a Customer Service Manager in Mumbai. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Manager at ICICI Lombard General Insurance Company?

Customer Service Management, voice process, Customer Service, Inbound Calls and General Insurance are some of the popular skills required to work as a Customer Service Manager at ICICI Lombard General Insurance Company Mumbai.

Which similar companies are paying more than ICICI Lombard General Insurance Company to a Customer Service Manager in Mumbai?

Tata AIA Life Insurance Customer Service Manager Salary - ₹9.8 Lakhs to ₹12.0 Lakhs per year
ICICI Prudential Life Insurance Customer Service Manager Salary - ₹3.5 Lakhs to ₹7.5 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to ICICI Lombard General Insurance Company in Mumbai?

SBI General Insurance Customer Service Manager Salary - ₹4.0 Lakhs to ₹5.5 Lakhs per year
HDFC Ergo General Insurance Customer Service Manager Salary - ₹2.9 Lakhs to ₹8.0 Lakhs per year
Tata AIG Customer Service Manager Salary - ₹3.0 Lakhs to ₹6.5 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at ICICI Lombard General Insurance Company in Mumbai?

The estimated take-home salary of a Customer Service Manager at ICICI Lombard General Insurance Company ranges between ₹37,303 per month to ₹38,509 per month in Mumbai. The take-home salary calculation is based on the average ICICI Lombard General Insurance Company Customer Service Manager salary in India which ranges between ₹2.3 Lakhs to ₹9.0 Lakhs per year for employees with less than 1 year of experience to 12 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at ICICI Lombard General Insurance Company in Mumbai?

According to AmbitionBox, 65% of the ICICI Lombard General Insurance Company Customer Service Managers in Mumbai reported a notice period of 3 Months, 15% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 66 responses on AmbitionBox in last 2 years.

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ICICI Lombard General Insurance Company Customer Service Manager Salaries in Mumbai

ICICI Lombard General Insurance Company Customer Service Manager salary in Mumbai ranges between ₹2.3 Lakhs to ₹9 Lakhs with an average annual salary of ₹. Salary estimates are based on 88 ICICI Lombard General Insurance Company latest salaries received from various employees of ICICI Lombard General Insurance Company.

ICICI Lombard General Insurance Company Customer Service Manager salaries in Mumbai (Updated 2025)

Companies similar to ICICI Lombard General Insurance Company for Customer Service Manager in Mumbai

Latest annual salaries shared by ICICI Lombard General Insurance Company Customer Service Manager in Mumbai

Experience wise ICICI Lombard General Insurance Company Customer Service Manager salaries in Mumbai

Similar Designation salaries in ICICI Lombard General Insurance Company

Top skills at ICICI Lombard General Insurance Company for Customer Service Manager

Salary related reviews for ICICI Lombard General Insurance Company

Customer Service Manager in Jamshedpur

Customer Service Manager in Hyderabad / Secunderabad

Branch Manager in Haldwani

Customer Relationship Manager in Hyderabad / Secunderabad

Customer Relationship Manager in Mumbai

ICICI Lombard General Insurance Company Customer Service Manager Salary FAQs

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