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3.7

based on 4.6k Reviews

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ICICI Lombard General Insurance Company Customer Service Manager salaries in Mumbai (Updated 2025)

Annual salary range
1 - 12 years exp.
₹2.3 Lakhs - ₹9 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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7% less than the average Customer Service Manager Salary in Insurance Companies for 1 - 12 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations
Customer Service Manager Salary
1 - 12 years exp. (38 salaries)
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₹2.8 L/yr - ₹8 L/yr

BFSI, Investments & Trading
Customer Service Manager Salary
4 - 10 years exp. (19 salaries)
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₹2.7 L/yr - ₹9 L/yr

Finance & Accounting
Customer Service Manager Salary
3 - 8 years exp. (5 salaries)
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₹4.3 L/yr - ₹6.3 L/yr

Production, Manufacturing & Engineering
Customer Service Manager Salary
2 - 8 years exp. (4 salaries)
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₹3.5 L/yr - ₹6 L/yr

Last Updated: 5 Mar 2025

Companies similar to ICICI Lombard General Insurance Company for Customer Service Manager in Mumbai

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ICICI Lombard General Insurance Company Customer Service Manager Salary

1 - 12 years exp. (85 salaries)
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₹2.3 L/yr - ₹9 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Tata AIA Life Insurance Customer Service Manager Salary

6 - 17 years exp. (5 salaries)
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₹9.8 L/yr - ₹12 L/yr

arrow icon 99% more
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SBI General Insurance Customer Service Manager Salary

3 - 8 years exp. (4 salaries)
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₹4 L/yr - ₹5.5 L/yr

arrow icon 7% less
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ICICI Prudential Life Insurance Customer Service Manager Salary

5 - 18 years exp. (3 salaries)
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₹3.5 L/yr - ₹7.5 L/yr

arrow icon 16% more
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Tata AIG Customer Service Manager Salary

4 - 10 years exp. (3 salaries)
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₹3 L/yr - ₹6.5 L/yr

arrow icon 21% less
 1 job opening
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ICICI Bank Customer Service Manager Salary

2 - 9 years exp. (74 salaries)
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₹1.1 L/yr - ₹8 L/yr

arrow icon 5% less
Customer Service Manager salary at ICICI Lombard General Insurance Company ranges between ₹2.3 Lakhs to ₹9 Lakhs per year for employees with experience between 1 year to 12 years. Salary estimates are based on 85 latest salaries received from various employees of ICICI Lombard General Insurance Company.

Latest annual salaries shared by ICICI Lombard General Insurance Company Customer Service Manager in Mumbai

1mo ago
₹6.3 Lakhs
6 years exp.
2mo ago
₹6 Lakhs
12 years exp.
2mo ago
₹5.1 Lakhs
3 years exp.
2mo ago
₹5.9 Lakhs
11 years exp.
2mo ago
₹6 Lakhs
8 years exp.
2mo ago
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7 years exp.
3mo ago
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8 years exp.
3mo ago
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6 years exp.
5mo ago
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7 years exp.
6mo ago
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4 years exp.

Experience wise ICICI Lombard General Insurance Company Customer Service Manager salaries in Mumbai

Last Updated: 5 Mar 2025

Experience Avg Annual Salary
1 year  (5 salaries)

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₹3 L/yr - ₹5.5 L/yr
2 years  (4 salaries)

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₹2.3 L/yr - ₹7.4 L/yr
3 years  (6 salaries)

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₹3 L/yr - ₹5.5 L/yr
4 years  (9 salaries)

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₹2.4 L/yr - ₹7.5 L/yr
5 years  (8 salaries)

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₹3 L/yr - ₹5.5 L/yr
View all

Similar Designation salaries in ICICI Lombard General Insurance Company

Customer Relationship Manager Salary
(134 salaries)
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₹1.7 L/yr - ₹4.55 L/yr
Relationship Manager Salary
(49 salaries)
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₹2.5 L/yr - ₹7 L/yr
Customer Service Executive Salary
(31 salaries)
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₹1.5 L/yr - ₹3.5 L/yr
Customer Care Executive Salary
(10 salaries)
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₹2 L/yr - ₹3 L/yr
Customer Support Executive Salary
(9 salaries)
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₹1.7 L/yr - ₹4.75 L/yr
Branch Manager Salary
(8 salaries)
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₹6 L/yr - ₹12 L/yr

Top skills at ICICI Lombard General Insurance Company for Customer Service Manager

Customer Service Management voice process Customer Service Inbound Calls General Insurance outbound process Relationship Management csr Insurance Communication Skills customer support cse csa Customer Handling Motor Insurance

Salary related reviews for ICICI Lombard General Insurance Company

3.0

Rated by 16 employees for salary & benefits

Customer Service Manager in Jamshedpur

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 23 Jan 2024
4.0
 for  Salary and Benefits

Likes

The organization is target driven and you have a secured job unless you have some integrity issue.

  • Salary - Good
    • +1 more

Dislikes

No work life balance. Appraisals are dependent on relations with your manager. Growth rate is very slow for both career as well as salary. Abusive managers.

read more
  • Skill development - Bad
    • +4 more

Customer Service Manager in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

1.0
  •  posted on 23 Oct 2021
1.0
 for  Salary and Benefits

Likes

Job security and on time salary

  • Job security - Good

Dislikes

No work life balance, worst management, they don't even care about experienced employees life and situation they only wanted there work to be done under any circumstances

read more
  • Salary - Bad
    • +3 more

Customer Relationship Manager in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 25 Mar 2025
3.0
 for  Salary and Benefits

Likes

There is several departments, i was working in ( CRT Department ), i had good experience at icici Lombard, if you are completing your on time so no one will force you for OT, if you want leave so you will have to inform few days back to your reporting person and your leave will be approved, we had office outing also, i had been there for 1 year i haven't felt any office politics.

read more
  • Job security - Excellent
    • +4 more

Dislikes

Less salary IJP after 18 months No gift or sweet in diwali Less salary hike

read more

Branch Manager in Haldwani

Full Time

 · 

Sales & Business Development Department

2.0
  •  posted on 08 Jun 2024
4.0
 for  Salary and Benefits

Likes

Get salary on time,

  • Salary - Good
    • +1 more

Dislikes

Toxic behaviour by top management, and HR will not supportive, On every day 4-5 con call , work under pressure , HR will transfer any time any where without prior notice, old employees are permanent दामाद of company, they will not accept new employees.

read more
  • Job security - Bad
    • +3 more

Customer Relationship Manager in Hyderabad / Secunderabad

Full Time

 · 

Renewal Department

1.0
  •  posted on 10 Jun 2021
1.0
 for  Salary and Benefits

Likes

No work life balance pay less and stress more hire by telling inbound customer support and force to do more sales worst it management any technical issue we have to face deviations double standard management

read more

Dislikes

Worst company no work life balance they will hire for inbount and make you to do outcalls and force to sale eventhough customer is not intrested no incentive it management of company is worst part any technical issue epmloye have to compensate the deviations double standard management

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

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ICICI Lombard General Insurance Company Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at ICICI Lombard General Insurance Company in Mumbai?
The average salary of a Customer Service Manager at ICICI Lombard General Insurance Company in Mumbai typically ranges from ₹2.3 Lakhs to ₹9.0 Lakhs per year, depending on experience (from 1 year to 12 years).

The top 10% of Customer Service Manager in Mumbai at ICICI Lombard General Insurance Company earn more than ₹6.8 Lakhs per year, and the top 1% earn over ₹8.7 Lakhs per year. Customer Service Manager Salaries at ICICI Lombard General Insurance Company can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 80+ ICICI Lombard General Insurance Company employees in India.
What is the estimated take home salary of a Customer Service Manager at ICICI Lombard General Insurance Company in Mumbai?
The estimated take-home salary of a Customer Service Manager at ICICI Lombard General Insurance Company in Mumbai typically ranges from ₹38,055 to ₹39,250 per month. This is based on the average salary range of ₹2.3 Lakhs to ₹9.0 Lakhs per year for employees with experience ranging from 1 year to 12 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 80+ salaries received from various employees of ICICI Lombard General Insurance Company. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Manager at ICICI Lombard General Insurance Company in Mumbai?
To be a Customer Service Manager at ICICI Lombard General Insurance Company in Mumbai, the key skills required include:

  • - Customer Service Management
  • - voice process
  • - Customer Service
  • - Inbound Calls
  • - General Insurance

These skills are highly valued at ICICI Lombard General Insurance Company and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than ICICI Lombard General Insurance Company for Customer Service Manager in India?
Tata AIA Life Insurance ₹9.8 Lakhs to ₹12.0 Lakhs per year
ICICI Prudential Life Insurance ₹3.5 Lakhs to ₹7.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ICICI Lombard General Insurance Company, depending on the role and experience level.
What is the salary of a Customer Service Manager in companies similar to ICICI Lombard General Insurance Company in Mumbai?
The salary of a Customer Service Manager at companies similar to ICICI Lombard General Insurance Company in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

ICICI Bank ₹1.1 Lakhs to ₹8.0 Lakhs per year
SBI General Insurance ₹4.0 Lakhs to ₹5.5 Lakhs per year
Tata AIG ₹3.0 Lakhs to ₹6.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Manager at ICICI Lombard General Insurance Company in Mumbai?
The salary growth for a Customer Service Manager at ICICI Lombard General Insurance Company in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager in Mumbai can expect the following growth trajectory at ICICI Lombard General Insurance Company:

Experience Average Salary Range
1 year ₹3.0 Lakhs to ₹5.5 Lakhs per year
2 years ₹2.3 Lakhs to ₹7.4 Lakhs per year
3 years ₹3.0 Lakhs to ₹5.5 Lakhs per year
4 years ₹2.4 Lakhs to ₹7.5 Lakhs per year
and so on.

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ICICI Lombard General Insurance Company Customer Service Manager salary in Mumbai ranges between ₹2.3 Lakhs to ₹9 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 85 ICICI Lombard General Insurance Company latest salaries received from various employees of ICICI Lombard General Insurance Company.