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3.7

based on 4.3k Reviews

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ICICI Lombard General Insurance Company Customer Service Manager Mumbai Reviews

based on 16 reviews
Updated 19 May, 2024

Overall Rating

4.1/5
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Category Ratings

4.4

Job Security

3.8

Company culture

3.3

Work-Life balance

3.0

Salary & Benefits

2.9

Skill development

2.8

Work Satisfaction

2.6

Promotions/Appraisal

16 reviews found

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Top ICICI Lombard General Insurance Company Customer Service Manager Interview Questions

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Q1. How to handle customer and dealer channels
View answers (3)
Q2. Tell me what is your full process about health claims
View answer (1)

Get interview-ready with top interview questions

View all 8 questions
Q3. How you can identify if any manipulated.
View answers (3)
Q4. How to negotiate on labor charges
View answers (3)
Q5. How to inspect the hydrostatic loss
View answers (2)
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Gender Based Ratings for ICICI Lombard General Insurance Company Customer Service Manager Mumbai

based on 15 reviews
4.6
Rated by 3 Women

Rated 4.2 for Job Security and 3.6 for Company Culture

women
3.8
Rated by 12 Men

Rated 4.4 for Job Security and 3.8 for Company Culture

men

Working Days for ICICI Lombard General Insurance Company Customer Service Manager Mumbai

based on 16 reviews
Monday to Friday
69%
Monday to Saturday
23%
Alternate Saturday off
8%

Work Timings for ICICI Lombard General Insurance Company Customer Service Manager Mumbai

based on 16 reviews
Flexible timing
Strict (9.30am - 7pm)
Strict (10am - 11pm)
71%
10%
10%
9% employees reported other strict timings

Shift Timings for ICICI Lombard General Insurance Company Customer Service Manager Mumbai

based on 16 reviews
Day shift
100%

Business Travel for ICICI Lombard General Insurance Company Customer Service Manager Mumbai

based on 16 reviews
No travel
56%
Within city
31%
Within country
13%
7% less than the average Customer Service Manager Salary in India
View more details
onsite
International/On-site exposure
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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