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ICICI Lombard General Insurance Company

3.7

based on 4.7k Reviews

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ICICI Lombard General Insurance Company Customer Service Manager Hyderabad / Secunderabad Reviews

Updated 5 Apr, 2025

Category Ratings

4.3

Job Security

3.9

Skill Development

3.8

Company Culture

3.8

Work-Life Balance

3.6

Salary

3.6

Work Satisfaction

3.1

Promotions

What employees say about ICICI Lombard General Insurance Company?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

44% employees reported

Flexible timing

63% employees reported

No travel

70% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

24 reviews

3.7

Rated by Men

40 reviews

ICICI Lombard General Insurance Company is rated 3.7 out of 5 stars on AmbitionBox, based on 65 company reviews.This rating reflects an average employee experience, indicating mode... Read more

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Top Mentions in ICICI Lombard General Insurance Company Customer Service Manager Hyderabad / Secunderabad Reviews

Work Life Balance (7)

Work Culture (6)

Work Environment (6)

Senior Management (5)

Salary (5)

Office Politics (4)

65 reviews found

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Customer Service Manager in Hyderabad / Secunderabad

Full Time

General Insurance Department

5.0

posted on 04 Apr 2025

Likes

Work Details

Work days: Alternate Saturday off

Work related travel: This is a desk job.

Top ICICI Lombard General Insurance Company Customer Service Manager Interview Questions

asked in

Customer Service Manager interview

Q1. How to handle customer and dealer channels

View answers (3)

asked in

Customer Service Manager interview

Q2. Tell me what is your full process about health claims

View answer (1)

Get interview-ready with top interview questions

asked in

Customer Service Manager interview

Q3. How you can identify if any manipulated.

View answers (3)

asked in

Customer Service Manager interview

Q4. How to negotiate on labor charges

View answers (3)

asked in

Customer Service Manager interview

Q5. How to inspect the hydrostatic loss

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Read ICICI Lombard General Insurance Company Reviews based on similar designations

Customer Service Manager in Hyderabad / Secunderabad

Full Time

Health Informatics Department

5.0

posted on 21 Feb 2024

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about ICICI Lombard General Insurance Company.

Discover interview dos and don'ts from real experiences

Customer Service Manager in Hyderabad / Secunderabad

Full Time

General Insurance Department

5.0

posted on 13 Oct 2023

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Manager in Hyderabad / Secunderabad

Full Time

Health Informatics Department

3.0

posted on 06 Oct 2022

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Manager in Hyderabad / Secunderabad

Full Time

Operations Department

5.0

posted on 09 Apr 2022

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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HQ - Mumbai, Maharashtra, India

Insurance

10k-50k Employees (India)

Public

Financial Services

People also ask about ICICI Lombard General Insurance Company, Hyderabad / Secunderabad Customer Service Managers

Is ICICI Lombard General Insurance Company, Hyderabad / Secunderabad a good place to work for Customer Service Managers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 65 employee reviews, it's clear that most customer service managers have an average experience working at ICICI Lombard General Insurance Company, Hyderabad / Secunderabad. Job Security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.1.

Does ICICI Lombard General Insurance Company, Hyderabad / Secunderabad pay their Customer Service Managers well?

According to AmbitionBox reviews, ICICI Lombard General Insurance Company, Hyderabad / Secunderabad customer service managers rate their salary and benefits at 3.6 out of 5, based on 65 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Lombard General Insurance Company, Hyderabad / Secunderabad's customer service managers salaries here and to read reviews specifically about salary and benefits at ICICI Lombard General Insurance Company, Hyderabad / Secunderabad for customer service managers, click here .

How is the work culture at ICICI Lombard General Insurance Company, Hyderabad / Secunderabad for Customer Service Managers?

Work culture at ICICI Lombard General Insurance Company, Hyderabad / Secunderabad for customer service managers is rated 3.8 out of 5 by 65 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at ICICI Lombard General Insurance Company, Hyderabad / Secunderabad for customer service managers, click here .

How is the job security at ICICI Lombard General Insurance Company, Hyderabad / Secunderabad for Customer Service Managers?

Based on 65 reviews on AmbitionBox, ICICI Lombard General Insurance Company, Hyderabad / Secunderabad's customer service managers rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICICI Lombard General Insurance Company, Hyderabad / Secunderabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

ICICI Lombard General Insurance Company Customer Service Manager Reviews by Locations

ICICI Lombard General Insurance Company Hyderabad / Secunderabad Reviews by Designations

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AmbitionBox has 65 ICICI Lombard General Insurance Company reviews submitted by ICICI Lombard General Insurance Company employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Lombard General Insurance C...