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This company page is being actively managed by ICICI Lombard General Insurance Company Team. If you also belong to the team, you can get access from here

ICICI Lombard General Insurance Company

Compare

3.7

based on 4.3k Reviews

About
Reviews
4.3k
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18.8k
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261
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ICICI Lombard General Insurance Company Customer Relationship Manager Mumbai Reviews

based on 13 reviews

Updated 13 Dec, 2024

Overall Rating

3.5/5

How AmbitionBox ratings work?

Category Ratings

3.7

Company culture

3.4

Work Satisfaction

3.4

Work-Life balance

2.9

Salary & Benefits

2.8

Job Security

2.7

Skill development

2.4

Promotions/Appraisal

ICICI Lombard General Insurance Company is rated 3.5 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

13 reviews found

Sort by: Popular

Customer Relationship Manager in Mumbai

Full Time

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 13 Dec 2024

Likes

Learning method and friendly environment

Dislikes

Fatal in certification call is not accepted But fatal on real call is accepted Didn't not understand difference

Customer Relationship Manager in Mumbai

Full Time

General Insurance Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 15 Jun 2024

Likes

Nothing

Dislikes

There shifts and products are worst. Every One person has been assigned all skills and due to that there is a lot of pressure.

Customer Relationship Manager in Mumbai

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 12 Feb 2024

Likes

Work Life Balance is Better for those who are doing alternative work also like freelancer,event management,any sport player. there is many shift available Like mrng, general,semi general, night shift, there is no fix shift and also rotational 2 weekoff.

Dislikes

No Fix shift, sunday no fix weekoff.Low salary.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Relationship Manager in Mumbai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Aug 2024

Likes

Work place and team

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Relationship Manager in Mumbai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 21 Jan 2023

Likes

2 week off

Dislikes

Shift timing

Customer Relationship Manager in Mumbai

Full Time

Crt Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

4.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 08 Aug 2023

Likes

Appraisal ke time pe nikal dete h taki kpi dena na padhe company ko

Dislikes

Growth dene ke time nikal denge chahiye toh jake dekh lo kam krke dekhlo Worst company

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Relationship Manager in Mumbai

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 24 Apr 2021

Likes

Salary on time,

Dislikes

Lots of politics, no growth

Work Details

Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about ICICI Lombard General Insurance Company.

Customer Relationship Manager in Mumbai

Doctor Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 03 May 2021

Likes

Name it self indicates quality, I m proud to b a part of ICICI LOMBARD, considering job security I must say it is the fullest, comeing to work-life balance completely missing, jst work work & work, noone cares about your weekoff,compoff, no national holidays esp for doctors, if u work 24x7 it's not a big deal for them.

Dislikes

As I m a doctor, I had no national holiday, for leave I need to beg from my concern manager, everyone will talk only about work, least bother about employees satisfaction, only verbal appreciation is provided. Plz think more about employees, try to implement some policies where employee can enjoy his daily work as followed in various MNC , u will find tremendous respect for employees in IT companies which Is totally missing in ICICI LOMBARD....Read More

Work Details

Work timings are pathetic, start time is fix when to stop is not in your hand, your manager has that control when to stop ,he will not think wheather u hav taken your dinner or not. All the time u will face system breakdown, worst IT support & they will b

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Relationship Manager in Mumbai

Insurance company Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Jan 2020

Likes

I it was a great company to work and friend environment which I really like.

Dislikes

There was nothing which i can dislike about this company.

Work Details

I used to handle customer's call in regards to their queries and giving them resolution in calls as a best service.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Relationship Manager in Mumbai

Customer Relations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 06 Jul 2021

Likes

Excellent company to work with.. teammates are really helpful and even the higher official are very polite.. you can clear any doubts with anyone in the organisation anytime

Dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Relationship Manager in Mumbai

CRM Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Oct 2018

Likes

Nothing.

Dislikes

Management is not proper. Never thing about employees. As a employee i would never suggelst to any one be a part of Icicilombard.

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Relationship Manager in Mumbai

Full Time

Operations Support Department

4.0

posted on 07 Feb 2024

Overall Rating

Customer Relationship Manager in Mumbai

Full Time

Operations Department

5.0

posted on 20 Feb 2024

Overall Rating

Top trending discussions

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Career Growth

a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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More about working at ICICI Lombard General Insurance Company

HQ - Mumbai, Maharashtra, India
Insurance
10k-50k Employees (India)
Public
Financial Services

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 ICICI Lombard General Insurance Company reviews submitted by ICICI Lombard General Insurance Company employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Lombard Gener...al Insurance Company is the right company for you. 86% of employees reported the working days at ICICI Lombard General Insurance Company as Rotational Shift. 63% employees reported the work timings at ICICI Lombard General Insurance Company as Flexible timing. Read more