Cognizant Interview Questions and Answers

To handle customer and dealer channels, it is important to prioritize communication, establish clear expectations, and provide exceptional service.

• Establish open lines of communication with both customers and dealers to ensure their needs are being met

• Set clear expectations for response times, issue resolution, and overall service

• Provide exceptional service by going above and beyond to address concerns and provide solutions

• Regularly gather feedback from both customers and dea...read more

Our health claims process involves thorough verification, documentation, and communication with healthcare providers and customers.

• Verify the accuracy of the claim and supporting documents

• Communicate with healthcare providers to gather additional information if needed

• Ensure compliance with regulatory requirements

• Process the claim and communicate the outcome to the customer

• Provide assistance and support to customers throughout the process

By analyzing patterns, inconsistencies, and discrepancies in data or behavior.

• Look for unusual patterns or trends in data

• Check for inconsistencies in reported information

• Compare current data with historical data for discrepancies

• Monitor behavior for sudden changes or anomalies

• Conduct thorough investigations if suspicions arise

Negotiate labor charges by understanding the scope of work, comparing quotes, and discussing payment terms.

• Understand the scope of work and labor requirements before negotiating

• Compare quotes from multiple vendors to ensure fair pricing

• Discuss payment terms such as hourly rates, fixed fees, or project milestones

• Consider negotiating bulk discounts for larger projects

• Be willing to compromise and find a mutually beneficial agreement

Inspecting hydrostatic loss involves checking for leaks, pressure levels, and system components.

• Check for any visible leaks in the system

• Monitor pressure levels to ensure they are within the specified range

• Inspect all system components for any signs of damage or wear

• Perform a hydrostatic test to assess the overall integrity of the system

• Document findings and take necessary corrective actions

Perils of motor policy refer to the risks and dangers associated with owning and operating a vehicle.

• Perils can include accidents, theft, vandalism, and natural disasters

• Motor policies typically offer coverage for these perils

• It is important for customers to carefully review their policy to understand what perils are covered

• Customers should also take steps to minimize their risk, such as practicing safe driving habits and securing their vehicle

IC engine is a heat engine that converts chemical energy into mechanical energy by burning fuel inside the engine.

• IC engine stands for Internal Combustion engine.

• It works on the principle of combustion of fuel inside the engine.

• The fuel is ignited by a spark plug or compression.

• The heat generated by the combustion expands the gases, which in turn moves the piston.

• The movement of the piston is transferred to the crankshaft, which converts it into rotary motion.

• Examples of IC e...read more