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IndusInd Bank Customer Service Manager Interview Questions and Answers

Updated 5 Aug 2024

IndusInd Bank Customer Service Manager Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Sales skills what if we want to sell a credit card to a random customer
  • Q2. Communication checking speak about any random topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Good work place
And Good Hr and managers

Interview Questionnaire 

8 Questions

  • Q1. Tell me about your self
  • Q2. What is the purpose of joining this bank
  • Q3. Why should we hire you
  • Q4. Tell me about bank / and tell me about Indusind
  • Ans. 

    Indusind Bank is a private sector bank in India known for its innovative banking solutions and customer-centric approach.

    • Indusind Bank was founded in 1994 and is headquartered in Mumbai, India.

    • It offers a wide range of banking products and services including savings accounts, current accounts, loans, credit cards, and more.

    • Indusind Bank is known for its focus on technology and innovation, and has introduced several ind...

  • Answered by AI
  • Q5. Some Situation they will give you like if someone enter in your branch and the customer very very angry, what will you do
  • Q6. Related your education they will ask question
  • Q7. What is the purpose joining bank
  • Ans. 

    Joining a bank provides opportunities for career growth, job security, and the ability to help customers with their financial needs.

    • Career growth opportunities

    • Job security

    • Ability to help customers with financial needs

    • Access to financial products and services

    • Opportunities for professional development

    • Chance to work in a dynamic and challenging environment

  • Answered by AI
  • Q8. If you have experience related post so they will ask you question

Customer Service Manager Interview Questions Asked at Other Companies

Q1. How you will deal a Customer when our service regarding his car w ... read more
Q2. How to convince the customer that muthoot is best
Q3. How to handle customer and dealer channels
Q4. Do you have basic computer knowledge?
Q5. How would you explain how the sky looks like to a blind person?

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. All questions in MFI work in

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview parson Raushan sir as par RSM

I applied via Company Website and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to Crake bank Interview

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Very Neet Dressing Sence.
2.Clear And Sweet Self Intro for Ur Self.
3.Mention Ur special Skils.
4.About Ur Interest In banking Carrier.
5.Full Knowlaged In Ur Bank History.
6.Our Assets,Our Share Rate,Branches,Atm,Online Apps,Bank using For Operations Apps you Know First.
7.Rate of Interest,Our Products,Other business Product,Our Charges for All Transaction Details,Its fully understand before go to the Interview.
8.Finely Ur Interview Performace Merrer To Ur Working Performace We are like them.
9.If u dont Know the Interviewer Qustion Pls Reply for Sir sorry I dont Know sir,This Excuse for New Qustions and Reach For Ur best Answer For Interview.
10.One Important Mind Thought Must For Go To The Interview:We are Successful In Bussiness so our don't Want Workers,They are like Working With Patner For More Achivements.
Thank U
Rajasingh

I applied via Other and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Pesronal details
  • Q2. Qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - good and more informative in real text

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Family background and experience last organization

Interview Preparation Tips

Interview preparation tips for other job seekers - It's not a job I saw it about a life When I saw this job for my future

I applied via Referral and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About yourself and prior academics

Interview Preparation Tips

Interview preparation tips for other job seekers - Never say i can strech always say i can do strech one time in a week

I applied via Company Website and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Types of marketing
  • Ans. 

    Marketing can be broadly classified into four types: product, price, promotion, and place.

    • Product marketing focuses on promoting and selling a specific product or service.

    • Price marketing involves setting the right price for the product or service.

    • Promotion marketing involves advertising and promoting the product or service to the target audience.

    • Place marketing involves making the product or service available to the ta...

  • Answered by AI
  • Q2. Family background
  • Q3. Intro

Interview Preparation Tips

Interview preparation tips for other job seekers - believe in your self while giving an intrtview

I applied via Referral and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Mathematics reasoning English test.

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about your self. If experience candidate ask about previous job Ask about our organisation
Round 4 - HR 

(1 Question)

  • Q1. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident be happy be professional

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. What is your family background?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. About tpp and casa products

Interview Preparation Tips

Interview preparation tips for other job seekers - Educational background and product related questions

IndusInd Bank Interview FAQs

How many rounds are there in IndusInd Bank Customer Service Manager interview?
IndusInd Bank interview process usually has 1 rounds. The most common rounds in the IndusInd Bank interview process are HR.
How to prepare for IndusInd Bank Customer Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IndusInd Bank. The most common topics and skills that interviewers at IndusInd Bank expect are Customer Service Management, Insurance, Sales, Casa and Operations.
What are the top questions asked in IndusInd Bank Customer Service Manager interview?

Some of the top questions asked at the IndusInd Bank Customer Service Manager interview -

  1. tell me about bank / and tell me about Indus...read more
  2. What is the purpose joining b...read more
  3. Some Situation they will give you like if someone enter in your branch and the ...read more

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IndusInd Bank Customer Service Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
IndusInd Bank Customer Service Manager Salary
based on 177 salaries
₹1.8 L/yr - ₹5.7 L/yr
36% less than the average Customer Service Manager Salary in India
View more details

IndusInd Bank Customer Service Manager Reviews and Ratings

based on 70 reviews

3.2/5

Rating in categories

2.9

Skill development

3.0

Work-life balance

2.7

Salary

3.0

Job security

2.8

Company culture

3.0

Promotions

2.7

Work satisfaction

Explore 70 Reviews and Ratings
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