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IndusInd Bank
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IndusInd Bank Customer Service Manager Interview Questions and Answers
IndusInd Bank Customer Service Manager Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Sales skills what if we want to sell a credit card to a random customer
- Q2. Communication checking speak about any random topic
Interview Preparation Tips
And Good Hr and managers
Interview Questionnaire
8 Questions
- Q1. Tell me about your self
- Q2. What is the purpose of joining this bank
- Q3. Why should we hire you
- Q4. Tell me about bank / and tell me about Indusind
- Ans.
Indusind Bank is a private sector bank in India known for its innovative banking solutions and customer-centric approach.
Indusind Bank was founded in 1994 and is headquartered in Mumbai, India.
It offers a wide range of banking products and services including savings accounts, current accounts, loans, credit cards, and more.
Indusind Bank is known for its focus on technology and innovation, and has introduced several ind...
- Q5. Some Situation they will give you like if someone enter in your branch and the customer very very angry, what will you do
- Q6. Related your education they will ask question
- Q7. What is the purpose joining bank
- Ans.
Joining a bank provides opportunities for career growth, job security, and the ability to help customers with their financial needs.
Career growth opportunities
Job security
Ability to help customers with financial needs
Access to financial products and services
Opportunities for professional development
Chance to work in a dynamic and challenging environment
- Q8. If you have experience related post so they will ask you question
Interview questions from similar companies
I applied via Naukri.com and was interviewed before Oct 2021. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself?
- Ans. Confidently answer and you will be through
- Q2. Can u do sells if yess sell me a savings account
- Ans.
Yes, I can sell savings accounts. Our savings account offers competitive interest rates and no monthly fees.
I would start by asking the customer about their current savings account and if they are happy with it.
Then, I would highlight the benefits of our savings account such as the competitive interest rates and no monthly fees.
I would also mention any additional perks such as online banking and mobile app access.
Final...
Interview Preparation Tips
- Banking
I applied via Referral and was interviewed in Apr 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Insurance and it’s products
- Q2. NRI services
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Strengh and weakness
- Q2. Regarding sales
I applied via Referral and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Why should we hire you?
- Q2. Just keep your answer simple and show confidence
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Nov 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Very simple but please do not join axis bank it is a worst organization to work and HR Policy is also very very burst if you join doesn't matter in which department you are you have to do hard core sales t...
Interview Preparation Tips
I applied via Company Website and was interviewed before Jun 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is customer handling the request
- Ans.
Customer handling the request refers to the process of addressing and resolving customer inquiries, complaints, and requests.
Listening actively to the customer's concern
Empathizing with the customer's situation
Offering solutions or alternatives to resolve the issue
Following up with the customer to ensure satisfaction
Maintaining a positive and professional demeanor throughout the interaction
Interview Preparation Tips
I applied via Company Website and was interviewed in Feb 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. What's is your role in previous organization
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. There will be More challenging work so will i get support from here to learn
Interview Preparation Tips
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IndusInd Bank Interviews By Designations
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Interview Questions for Popular Designations
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IndusInd Bank Customer Service Manager Interview Process
based on 1 interview
Interview experience
Customer Service Manager Interview Questions from Similar Companies
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IndusInd Bank Customer Service Manager Reviews and Ratings
based on 70 reviews
Rating in categories
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Deputy Manager
3.6k
salaries
|  ₹0 L/yr - ₹0 L/yr |
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Assistant Manager
2.3k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Manager
2k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Service Delivery Manager
1.6k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Relationship Manager
1.6k
salaries
| ₹0 L/yr - ₹0 L/yr |
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