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ICICI Lombard General Insurance Company Customer Service Manager Reviews

Updated 5 Apr, 2025
Overall Rating
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3.4/5
based on 151 reviews

Rating distribution

Category Ratings

3.8

Job security

3.4

Company culture

3.3

Skill development

3.2

Work-life balance

3.1

Salary

3.0

Work satisfaction

2.7

Promotions

What employees say about ICICI Lombard General Insurance Company?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

51% employees reported

Monday to Friday

Monday to Friday

53% employees reported

Flexible timing

Flexible timing

69% employees reported

No travel

No travel

52% employees reported

Gender based rating

3.7
female

Rated by Women

37 reviews

3.3
male

Rated by Men

108 reviews

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Top Mentions in ICICI Lombard General Insurance Company Customer Service Manager Reviews

151 reviews found

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What people are saying about ICICI Lombard General Insurance Company

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an avp
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How to change industry
I have an experience of 14 years in insurance sales . Want to switch profile and industry. What would be the way forward?
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Top ICICI Lombard General Insurance Company Customer Service Manager Interview Questions

Q1. How to handle customer and dealer channels
Q2. Tell me what is your full process about health claims

Get interview-ready with top interview questions

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Q3. How you can identify if any manipulated.
Q4. How to negotiate on labor charges
Q5. How to inspect the hydrostatic loss
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Customer Service Manager Jobs at ICICI Lombard General Insurance Company

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People also ask about ICICI Lombard General Insurance Company's Customer Service Managers

Is ICICI Lombard General Insurance Company a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 151 employee reviews, it's clear that most customer service managers have an average experience working at ICICI Lombard General Insurance Company. Job security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does ICICI Lombard General Insurance Company pay their Customer Service Managers well?
According to AmbitionBox reviews, ICICI Lombard General Insurance Company customer service managers rate their salary and benefits at 3.1 out of 5, based on 151 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Lombard General Insurance Company's customer service managers salaries here and to read reviews specifically about salary and benefits at ICICI Lombard General Insurance Company for customer service managers, click here .
How is the work culture at ICICI Lombard General Insurance Company for Customer Service Managers?
Work culture at ICICI Lombard General Insurance Company for customer service managers is rated 3.4 out of 5 by 151 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at ICICI Lombard General Insurance Company for customer service managers, click here .
How is the job security at ICICI Lombard General Insurance Company for Customer Service Managers?
Based on 151 reviews on AmbitionBox, ICICI Lombard General Insurance Company's customer service managers rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at ICICI Lombard General Insurance Company. To read reviews about job security at ICICI Lombard General Insurance Company for customer service managers, click here .
Is work from home available to Customer Service Managers at ICICI Lombard General Insurance Company?
According to 12 AmbitionBox reviews, ICICI Lombard General Insurance Company does not currently offer any work-from-home options to customer service managers. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at ICICI Lombard General Insurance Company as a Customer Service Manager?
To get a job at ICICI Lombard General Insurance Company as a Customer Service Manager, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top ICICI Lombard General Insurance Company interview questions and practice your responses to prepare thoroughly.

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21% less than the average Customer Service Manager Salary in India
View more details
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
10 total responses
childCareBenefits
Child care facility
1 total response
+3 more benefits
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