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ICICI Lombard General Insurance Company Customer Service Manager Reviews
based on 144 reviews
Updated 10 Nov, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.8
Job Security
3.4
Company culture
3.4
Skill development
3.1
Work-Life balance
3.1
Salary & Benefits
3.1
Work Satisfaction
2.7
Promotions/Appraisal
ICICI Lombard General Insurance Company is rated
3.6 out of 5 stars on
AmbitionBox, based on 144 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ICICI Lombard General Insurance Company is rated
3.6 out of 5 stars on
AmbitionBox, based on 144 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in ICICI Lombard General Insurance Company Customer Service Manager Reviews
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144 reviews found
Sort by:
Popular
Customer Service Manager in
Hyderabad / Secunderabad
Full Time
·
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Best place to work
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Hyderabad / Secunderabad
Full Time
·
Doctor Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 09 Jan 2023
Likes
It's good organization
Dislikes
Every one mange the works with pressure handling in all verticals...
Work Details
I am not satisfied
Work policy:
2 days/week from office
Work days: Alternate Saturday off
(Flexible Timings)
Work culture is good , good training for insurance all the types health motor marine.
Informational as no one knows about detail in insurance.
Dislikes
No work Life balance
Monday to Saturday working with
1-2 Sunday working per month
Strict timings.
No leaves, u have to be begger for leaves with manager
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Dehradun
Full Time
·
After Sales Service & Repair Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 26 Sep 2023
Likes
Big name with small work culture
Dislikes
Work culture I worked on Saturday and Sunday pethatic work culture
Work Details
Work policy:
It's depends
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
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ICICI Lombard General Insurance Company.
Customer Service Manager in
Hyderabad / Secunderabad
Customer Service Manager in
Hyderabad / Secunderabad
Full Time
·
Health Informatics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 06 Oct 2022
Likes
Supportive management
Dislikes
6 Days working
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Ahmedabad
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 23 Jun 2022
Likes
Most secure job,always gave working freedom
Dislikes
No any planning regarding Vintage people,Also we need understand problems which employ said.
Work Details
Work life was awesome we always found that ICICILOMBARD is like teaching school ya many time we facing struggles and workload but that experience feel more confident
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Pune
Full Time
·
Doctor Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 May 2022
Likes
Company culture is nice
Dislikes
Nothing to dislike
Work Details
Its good
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Apr 2022
Likes
Good company
Dislikes
I dnt have any things for dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Manager in
Begumpet, Hyderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Nov 2024
Likes
Good work culture and Flexible
Dislikes
Pay
Customer Service Manager in
Hyderabad / Secunderabad
Full Time
·
General Insurance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 21 Mar 2023
Likes
Work Environment
Dislikes
Learning skill development
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Hyderabad / Secunderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2022
Likes
Technology
Dislikes
Very less salaries
Work Details
Intresting
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Jan 2022
Likes
Good people. Help to get the things done. teammates are supportive.
Dislikes
Slow growth. No internal profile change.stick in one place.
Work Details
Good
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Manager in
Hyderabad / Secunderabad
Full Time
·
Doctor Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 30 Jan 2022
Likes
Nice but not satsfied
Dislikes
Not happy with team leader
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Hyderabad / Secunderabad
Full Time
·
Finance & Accounts Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 31 Jul 2022
Likes
Flexible
Dislikes
Ratings
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Vadodara
Full Time
·
Hospital Management Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Mar 2021
Likes
Work life balance is key factor in company.
Dislikes
People work here since long time, less scope of career growth
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about ICICI Lombard General Insurance Company's Customer Service Managers
Is ICICI Lombard General Insurance Company a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 144 employee reviews, it's clear that most customer service managers have an average experience working at ICICI Lombard General Insurance Company. Job Security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does ICICI Lombard General Insurance Company pay their Customer Service Managers well?
According to AmbitionBox reviews, ICICI Lombard General Insurance Company customer service managers rate their salary and benefits at 3.1 out of 5, based on 144 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Lombard General Insurance Company's customer service managers salaries here and to read reviews specifically about salary and benefits at ICICI Lombard General Insurance Company for customer service managers, click here.
How is the work culture at ICICI Lombard General Insurance Company for Customer Service Managers?
Work culture at ICICI Lombard General Insurance Company for customer service managers is rated 3.4 out of 5 by 144 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at ICICI Lombard General Insurance Company for customer service managers, click here.
How is the job security at ICICI Lombard General Insurance Company for Customer Service Managers?
Based on 144 reviews on AmbitionBox, ICICI Lombard General Insurance Company's customer service managers rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at ICICI Lombard General Insurance Company for customer service managers, click here.
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