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Bharti Airtel

Compare

4.0

based on 13.3k Reviews

Filter reviews by

Bharti Airtel Customer Service Manager Reviews

based on 17 reviews

Updated 20 Dec, 2024

Overall Rating

2.6/5

How AmbitionBox ratings work?

Category Ratings

3.2

Salary & Benefits

3.2

Work Satisfaction

2.5

Work-Life balance

2.4

Skill development

2.2

Promotions/Appraisal

2.0

Job Security

1.9

Company culture

17 reviews found

Sort by: Popular

Customer Service Manager in Varanasi

Full Time

After Sales Service & Repair Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 20 Dec 2024

Likes

Nothing

Dislikes

Manager and political culture and toxic working invoirment

Customer Service Manager in Pune

Full Time

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 28 Jun 2022

Likes

Everything i link in bharti Airtel, specially in pune

Dislikes

Low salery need to hike in this session

Work Details

Overall team is good at pune

Work days: Monday to Saturday (Flexible Timings)

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Customer Service Manager in Hyderabad / Secunderabad

Full Time

Retail Store Department

5.0

Overall Rating

5.0

Category Ratings

Promotions/Appraisal

5.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 21 Jun 2022

Likes

I HAD WORK WITH AIRTEL FROM LAST 7 YEARS .

Dislikes

they dont provied salary on time .still my 3 month salery was pending with airtel.

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Customer Service Manager in Bangalore / Bengaluru

Full Time

Retail Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 07 Nov 2021

Likes

Manager are not gud , heavy pressure

Dislikes

The manger expect us to work 24/7 , without any reasons

Work Details

Its Phetetic

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Manager in Lucknow

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 26 Feb 2023

Likes

No any thing would be like and apricuation.everything is bad

Dislikes

Employee satisfaction nill and very bad

Work Details

Work timings: Strict Timings

Customer Service Manager in Patna

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 May 2023

Likes

Really I was happy work with Bharti Airtel Limited. and got lots of experience so I'm very happy with work.

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Manager in Gurgaon / Gurugram

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 13 Apr 2023

Likes

I like Work culture

Dislikes

Appraisal and promotions are not upto the mark.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Bharti Airtel.

Customer Service Manager in New Delhi

Business Process Outsourcing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Nov 2021

Likes

Customer care assistant

Dislikes

Ya iam interested

Work Details

Customer care assistant service

Work timings: Strict Timings

Discover interview dos and don'ts from real experiences

Customer Service Manager in Bangalore / Bengaluru

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 27 Apr 2022

Likes

Independent decision making, growth prospective, decision to move to internal departments easily.

Dislikes

Nothing it's the best place to work with

Work Details

It was wonderful have joined as an senior executive have left the company as senior manager have grown in the organisation

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Manager in Kolkata

Customer front desk service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Jul 2022

Likes

Good Environment, getting knowledge, good colleque, good manager and also the good bossses they all help a lot . Even I worked there from last 5 years and I'm very glad to write about good for my previous company which bharti airtel. And i would like thanks farida mam, geetanjali mam, sangeeta mam, sharmishtha mam , and also thks to all my team they support me alot me all the employs.

Dislikes

There is no dislike

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Manager in Gurgaon / Gurugram

Airtel store Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Feb 2020

Likes

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Manager

Sales and marketing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 28 Sep 2018

Likes

Good experience

Dislikes

Salary

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Manager in Prayagraj / Allahabad

Customer service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 Feb 2018

Likes

Nothing

Dislikes

No balance of life and job no Salary increment, worthless job.

Work Details

Hectic, traumatized atmosphere, abusing seniors

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Manager in Bangalore / Bengaluru

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 20 Sep 2018

Likes

As a company Airtel is a good company.

Dislikes

Current leadership team is not good, there is no job security even for people who have given more than 10yrs to the company, work-life balance is only on HR papers.

Work Details

It was very Hectic and over pressure.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Manager

Full Time

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Oct 2017

Likes

in Airtel the culture is so different, we are 350 millions customer as possibility to idea is 350 millions each and every customer unique , his / her own exceptions,

Customer Service Manager in Hyderabad / Secunderabad

Customer service and collection head Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Jan 2018

Likes

Employee oriented company....

Dislikes

Middle level management of AP circle was worst in last 2 years of my tenure

Work Details

Excellent

Work days: Monday to Friday (Flexible Timings)

Customer Service Manager in Bangalore / Bengaluru

Audit Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 09 May 2018

Likes

Learning

Dislikes

Growth

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Career Growth

a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 Bharti Airtel reviews submitted by Bharti Airtel employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bharti Airtel is the right company for you. 42% of employees ...Read more