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HCLTech
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Filter reviews by HCLTech Customer Service Manager Reviews
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What employees say about HCLTech?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
1 reviews
Rated by Men
4 reviews
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5 reviews found
Customer Service Manager in Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pathetic culture.
- Job security - Good
Dislikes
Way of speaking
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Manager in Noida
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Joining hike
- Salary - Good
Dislikes
RTO RTO RTO RTO RTO
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
Customer Service Manager (working remotely)
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes I work from home please
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Yes I work from home please
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Manager in Lucknow
Apria health care Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Neither timing of office is good nor salary package is good and also target based job
Dislikes
Pathetic timing of job and the salary package is too poor that a person can hardly survive in his life work culture is too poor
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
The work and timing both are pathetic due to job timing and total night shift all time
Work days: Rotational Shift
Work related travel: This is a desk job.
Customer Service Manager in Kolkata
IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Team members and manager approach
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Less Salary and Company ethics are not inline with employee interest
- Salary - Bad
- Skill development - Poor
Similar Designation Reviews
Analyst in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
HCL is a good place to work with with sound office environment. If the work from home is provided parmanently then working with HCL could be continued with better opportunity and appraisal
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No any better appraisal and looking for better opportunity and carrier development
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Analyst in Chennai
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great opportunity to work in HCL. Hcl techies help us alot and all employees are just like a family. There is no partiality. Helping and supporting is good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Some peoples are showing attitude and partiality. Everyone need leadership quality, but I observed there is lack of leadership quality.
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Deputy Manager in Pune (working remotely)
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security, work-life balance, career growth and progression, learning and team culture
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary, compensation and increment
- Salary - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best company for freshers who want to build carrer in a right path. Exceptional performers will always be rewarded with bonus and certificates. Job security is best in the market.
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Promotions might delay even after recommendation. Experienced resources will face gradual hike in the pay scale which is not close the market rate. Work life balance might get affected during month end period due to workload.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Analyst in Lucknow
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Job security - Excellent
Dislikes
Except job security nothing is good here. No promotions, office politics, religion based decision, no appraisal, bad working culture
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Noida
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1) Work life balance is Ok 2) Good Managers and colleagues 3) Job security is good 4) Work satisfaction
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
1) Salary is too less 2) Salary increment is very less 3) increment does not happen on time 4) 2_3 % hike yearly 5) No skill development 6) Politics
Work Details
Work policy: Work from home
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Analyst in Nagpur
Full Time
IT Support & IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent work life . Mature epolle and roles. Responsibiiltes often best .
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing dislike about such a great organization. Foe can create mistrust but hcltech will defend in crucial phase of life and time.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in Chennai
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
We can work for the development of the project and learn new things and also get certified in various dimensions of our work dimensions, which will help us in up-skilling my carrier growth!!!
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Location (Long Travelling)
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Analyst in Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only one thing I love it. It is provid cab facility.
Dislikes
There is no jo security. If project gone that men's you will gone. Nothing increment, bonus etc.
- Job security - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Process Associate in Noida
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Colleagues were nice, high job security. Also infrastructure and facilities provided by company were awesome.
- Job security - Good
- Work-life balance - Good
Dislikes
Very less salary hike, delayed in promotion & appraisal.
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Other HCLTech Reviews
IT Analyst in Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing to say about liking the things about HCL. In Ambitionbox, if I had the opportunity to reduce from 1 star to 0.5 star I would prefer to do that.
Dislikes
There are so many things thing to dislike HCL. 1) Do not go with the Brand name. You might feel that choose a brand rather than any other small companies just go to that small company rather than choosing it. 2) Forget about the hikes. Atleast you have to stay for 2 years then you can think about it(Note: Depends on the CTC. If it crossing more than 7lpa then you will not get any hikes upto 3 years.) 3) Technology is outdated. Suppose If you want to go out from HCL after working 2-3 years then you have to work really hard to coup with the trending technologies because while you are searching jobs in the market then you can realise that most of the tools are outdated. 4) If you think your life is secured after getting a job in HCL then you are wrong because HCL is silently reducing there bench strenth. Max to max 2-3 months. 5) Throughout my tenure in HCL I understood one thing if you are fresher & cannot get a job but hcl is knocking your door then grab it atleast you can get the basic pavement or if you have more than 12 years of work ex then it is good for the retirement company but 1-12 yrs of work ex do not even think about it....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Technical Lead in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company Culture scope of learning opportunities into other project On-site opportunity Work life balance
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Payscale is less compared to market standards
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
ETL Developer in Hyderabad / Secunderabad
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It totally depends on the project where i got a very understanding team where work used to be like a child's play rather than a daily labour. Special thanks for my managers who made me work with integrity.
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Event hough we go up the ladder in the sense of job titles the salary range increases like a garden slug walking over a wall.
Work Details
Work policy: My project managers never compelled me to return to office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Training in New Delhi
Full Time
DevOps Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You can start your career in a multinational company with this training.
- Job security - Good
Dislikes
Training is quite good but you will only get service desk job after thus training. You will not get any domain job.
- Salary - Bad
- Promotions - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Associate Consultant in Noida
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time. Good peers
Dislikes
More than 6 months delay in appraisal cycles. No appraisal if you are L3 band and above 20LPA. My last two appraisals were zero. Management politics. Management too much egoistic.
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Post Graduate Engineer Trainee in Noida
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
manager is supportive, can work on various projects , learing opportunity, big name in the market, med facility , internet and mobile recharge remursiment , easy work foreign client.
Dislikes
less salary , no promotion , less learning opportunity, no work life balance in my project, no hr support , no extra activities.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Analyst II in Hyderabad / Secunderabad (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Excellent
Dislikes
Every thing is disliked in hcl. Worst management worst organization the process I have joined is much more worst than ever
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Technical Lead in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work-life balance - Good
Dislikes
Company policy implementation is really bad. They suddenly imposed the new policy. If you raise any concern they will not bother you. And the most painful part is EPB or engagement performance bonus. You just need to forget about it. They will not pay you the whole amount. Only 10 to 20 % of it will can expect.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Incident Manager in Nagpur
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very rare
- Job security - Excellent
Dislikes
There are no perks or no benefits. People cannot understand under what criteria the promotion and appraisal are given . In my term i have seen a team lead on a analyst position and an general agent who reports to him as a senior analyst i really don't know how and lead has less salary then his junior team members
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Lead Engineer in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
No Work-life balance. No Salary hike for 3 years, 0% hike in all 3 years I Was on a same role same team same skill, no skill developed as per continuation of work. Worked on Weekends too.
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
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HCLTech Reviews by Designations
- HCLTech Software Engineer Reviews
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AmbitionBox has 5 HCLTech reviews submitted by HCLTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HCLTech is the right company for you.- Home >
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