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ICICI Lombard General Insurance Company Customer Relationship Manager Reviews
based on 92 reviews
Updated 13 Dec, 2024
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
3.5
Company culture
3.4
Job Security
3.2
Salary & Benefits
3.1
Skill development
3.0
Work-Life balance
2.9
Work Satisfaction
2.7
Promotions/Appraisal
ICICI Lombard General Insurance Company is rated
3.4 out of 5 stars on
AmbitionBox, based on 92 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ICICI Lombard General Insurance Company is rated
3.4 out of 5 stars on
AmbitionBox, based on 92 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in ICICI Lombard General Insurance Company Customer Relationship Manager Reviews
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92 reviews found
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Popular
Customer Relationship Manager in
Mumbai
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Learning method and friendly environment
Dislikes
Fatal in certification call is not accepted
But fatal on real call is accepted
Didn't not understand difference
Customer Relationship Manager in
Indore
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 10 Oct 2024
Likes
The trainers are good and they have conducted events also
Dislikes
There is no fixed time of going home team leaders are not good and no festival is celebrated and no holidays are given which makes the employee to leave
Similar companies for Customer Relationship Manager
Work related travel: This job involves
Travel Within City.
Customer Relationship Manager in
Hyderabad / Secunderabad
Full Time
·
Renewal Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Jun 2021
Likes
No work life balance pay less and stress more hire by telling inbound customer support and force to do more sales worst it management any technical issue we have to face deviations double standard management
Dislikes
Worst company no work life balance they will hire for inbount and make you to do outcalls and force to sale eventhough customer is not intrested no incentive it management of company is worst part any technical issue epmloye have to compensate the deviations double standard management
Work Details
No work life balance pay less and work more
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Relationship Manager in
Mumbai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 12 Feb 2024
Likes
Work Life Balance is Better for those who are doing alternative work also like freelancer,event management,any sport player. there is many shift available Like mrng, general,semi general, night shift, there is no fix shift and also rotational 2 weekoff.
Dislikes
No Fix shift, sunday no fix weekoff.Low salary.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Manager in
Indore
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 19 Dec 2023
Likes
A team of supervisor are supportive and always try to push ourselves for the better results
Dislikes
Working hours are not fix and sometimes when you don't deliver results it's become hectic job to work in
Customer Relationship Manager in
Hyderabad / Secunderabad
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Feb 2024
Likes
Likes 5
Dislikes
No dislikes and problem
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Manager in
Indore
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Jan 2024
Likes
It's a great company. I worked here Almost. 1.5 year and it's a great experience the best thing about this company is job security 👍
Dislikes
The dislike about this company. The process which run by some idea Tl or Manager.
Customer Relationship Manager in
Indore
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2023
Likes
I love to work here
Dislikes
No dislikes ablot my organization
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Manager in
Navi Mumbai
Full Time
·
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Aug 2023
Likes
The work environment is very nice . People working here are well trained and experienced
Dislikes
The High standard maintenance through out working
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Manager in
Hyderabad / Secunderabad
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Oct 2023
Likes
It's is a place to work
Dislikes
We have to reach every assign work on the day itself after meeting productivity also
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Manager in
Indore
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 May 2023
Likes
Nothing but one tranier till now who really help hard and connect with us rest all were arrogant people's.
Dislikes
There are lot more if I gonna speak all I think the box will show me the limit,
There work culture is below average the salary won't justify employees work at all and also employees have that much pressure were company directly asking to leave to some employees without any reason because of sometimes some personal issue or sometimesthere arrogant nature.
It's my humble request just treat your people like your people not your personal assistant....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Manager in
Indore
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 Jul 2023
Likes
Work environment and team leader support
Dislikes
Security of the job
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Manager in
Navi Mumbai
Full Time
·
CRT, CXT, PAT Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Sep 2022
Likes
Good for experienced people as this organization gives good hike.
Dislikes
They give you opportunities in name of business requirement, but not on paper designation or any sort of growth because once they done squeezing out your talent to complete their work after that your are sent back to where you started the journey, in easy language they will give you hopes of growth than they will cut it off. Also too much bias, politics and favoritism, if you are someone favorite than they can ignore someone's talent to bring you up and if you are women than its so much easy :( ....last but not least they prefer hiring TLs from external source and pay them high but they will not give growth to internal employee who is eligible for same and had worked for 5yr with good rating and process knowledge. Here you are judged by perception and not by your performance....Read More
People also ask about ICICI Lombard General Insurance Company's Customer Relationship Managers
Is ICICI Lombard General Insurance Company a good place to work for Customer Relationship Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 92 employee reviews, it's clear that most customer relationship managers have an average experience working at ICICI Lombard General Insurance Company. Company culture holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about company culture and career growth on AmbitionBox.
Does ICICI Lombard General Insurance Company pay their Customer Relationship Managers well?
According to AmbitionBox reviews, ICICI Lombard General Insurance Company customer relationship managers rate their salary and benefits at 3.2 out of 5, based on 92 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Lombard General Insurance Company's customer relationship managers salaries here and to read reviews specifically about salary and benefits at ICICI Lombard General Insurance Company for customer relationship managers, click here.
How is the work culture at ICICI Lombard General Insurance Company for Customer Relationship Managers?
Work culture at ICICI Lombard General Insurance Company for customer relationship managers is rated 3.5 out of 5 by 92 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at ICICI Lombard General Insurance Company for customer relationship managers, click here.
How is the job security at ICICI Lombard General Insurance Company for Customer Relationship Managers?
Based on 92 reviews on AmbitionBox, ICICI Lombard General Insurance Company's customer relationship managers rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at ICICI Lombard General Insurance Company for customer relationship managers, click here.
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