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3.7

based on 4.3k Reviews

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ICICI Lombard General Insurance Company Customer Service Manager Reviews

based on 144 reviews
Updated 10 Nov, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.8

Job Security

3.4

Company culture

3.4

Skill development

3.1

Work-Life balance

3.1

Salary & Benefits

3.1

Work Satisfaction

2.7

Promotions/Appraisal

Top Mentions in ICICI Lombard General Insurance Company Customer Service Manager Reviews

144 reviews found

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Top ICICI Lombard General Insurance Company Customer Service Manager Interview Questions

View All
Q1. How to handle customer and dealer channels
View answers (3)
Q2. Tell me what is your full process about health claims
View answer (1)

Get interview-ready with top interview questions

View all 8 questions
Q3. How you can identify if any manipulated.
View answers (3)
Q4. How to negotiate on labor charges
View answers (3)
Q5. How to inspect the hydrostatic loss
View answers (2)
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People also ask about ICICI Lombard General Insurance Company's Customer Service Managers

Is ICICI Lombard General Insurance Company a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 144 employee reviews, it's clear that most customer service managers have an average experience working at ICICI Lombard General Insurance Company. Job Security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does ICICI Lombard General Insurance Company pay their Customer Service Managers well?
According to AmbitionBox reviews, ICICI Lombard General Insurance Company customer service managers rate their salary and benefits at 3.1 out of 5, based on 144 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Lombard General Insurance Company's customer service managers salaries here and to read reviews specifically about salary and benefits at ICICI Lombard General Insurance Company for customer service managers, click here.
How is the work culture at ICICI Lombard General Insurance Company for Customer Service Managers?
Work culture at ICICI Lombard General Insurance Company for customer service managers is rated 3.4 out of 5 by 144 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at ICICI Lombard General Insurance Company for customer service managers, click here.
How is the job security at ICICI Lombard General Insurance Company for Customer Service Managers?
Based on 144 reviews on AmbitionBox, ICICI Lombard General Insurance Company's customer service managers rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at ICICI Lombard General Insurance Company for customer service managers, click here.

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Gender Based Ratings for ICICI Lombard General Insurance Company Customer Service Manager

based on 138 reviews
4.0
Rated by 35 Women

Rated 4.1 for Job Security and 3.9 for Work-Life Balance

women
3.4
Rated by 103 Men

Rated 3.7 for Job Security and 3.2 for Company Culture

men

Working Days for ICICI Lombard General Insurance Company Customer Service Manager

based on 144 reviews
Monday to Friday
54%
Monday to Saturday
30%
Rotational Shift
9%
Alternate Saturday off
7%

Work Timings for ICICI Lombard General Insurance Company Customer Service Manager

based on 144 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
71%
5%
4%
20% employees reported other strict timings

Shift Timings for ICICI Lombard General Insurance Company Customer Service Manager

based on 144 reviews
Day shift
Night shift
88%
12%

Business Travel for ICICI Lombard General Insurance Company Customer Service Manager

based on 144 reviews
No travel
50%
Within city
42%
Within country
7%
International travel
1%
23% less than the average Customer Service Manager Salary in India
View more details
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
10 total responses
childCareBenefits
Child care facility
1 total response
+3 more benefits
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