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4.1

based on 9.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Mahindra & Mahindra Customer Service Manager Reviews

based on 17 reviews
Updated 25 May, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

3.8

Work Satisfaction

3.8

Company culture

3.8

Job Security

3.7

Work-Life balance

3.6

Skill development

3.6

Salary & Benefits

3.4

Promotions/Appraisal

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17 reviews found

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People also ask about Mahindra & Mahindra's Customer Service Managers

Is Mahindra & Mahindra a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 17 employee reviews, it's clear that most customer service managers have an average experience working at Mahindra & Mahindra. Work Satisfaction holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about work satisfaction and career growth on AmbitionBox.
Does Mahindra & Mahindra pay their Customer Service Managers well?
According to AmbitionBox reviews, Mahindra & Mahindra customer service managers rate their salary and benefits at 3.6 out of 5, based on 17 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Mahindra & Mahindra's customer service managers salaries here and to read reviews specifically about salary and benefits at Mahindra & Mahindra for customer service managers, click here.
How is the work culture at Mahindra & Mahindra for Customer Service Managers?
Work culture at Mahindra & Mahindra for customer service managers is rated 3.8 out of 5 by 17 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Mahindra & Mahindra for customer service managers, click here.
How is the job security at Mahindra & Mahindra for Customer Service Managers?
Based on 17 reviews on AmbitionBox, Mahindra & Mahindra's customer service managers rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Mahindra & Mahindra for customer service managers, click here.

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Gender Based Ratings for Mahindra & Mahindra Customer Service Manager

based on 14 reviews
3.5
Rated by 2 Women

Rated 3.5 for Work-Life Balance and 3.5 for Salary & Benefits

women
4.4
Rated by 12 Men

Rated 4.2 for Company Culture and 4.2 for Job Security

men

Working Days for Mahindra & Mahindra Customer Service Manager

based on 17 reviews
Monday to Saturday
50%
Monday to Friday
33%
Alternate Saturday off
17%

Work Timings for Mahindra & Mahindra Customer Service Manager

based on 17 reviews
Flexible timing
Strict (10am - 6pm)
Strict (9.30am - 9pm)
71%
7%
7%
15% employees reported other strict timings

Shift Timings for Mahindra & Mahindra Customer Service Manager

based on 17 reviews
Day shift
100%

Business Travel for Mahindra & Mahindra Customer Service Manager

based on 17 reviews
Within city
46%
No travel
31%
Within country
23%
Mahindra & Mahindra Customer Service Manager Salary
based on 20 salaries
₹5.3 L/yr - ₹18 L/yr
75% more than the average Customer Service Manager Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
3 total responses
retirement
Retirement benefits
0 total responses
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