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ICICI Lombard General Insurance Company Customer Service Manager Reviews
based on 10 reviews
Updated 19 May, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.8
Job Security
3.4
Company culture
3.4
Skill development
3.1
Work-Life balance
3.1
Salary & Benefits
3.1
Work Satisfaction
2.7
Promotions/Appraisal
ICICI Lombard General Insurance Company is rated
3.6 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ICICI Lombard General Insurance Company is rated
3.6 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in ICICI Lombard General Insurance Company Customer Service Manager Reviews
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10 reviews found
for
"job security"
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Customer Service Manager in
Mumbai
Full Time
·
General Insurance Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 19 May 2024
Likes
Job security and health insurance benefits
Dislikes
Zero % growth and work satisfaction.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Mumbai
Full Time
·
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 09 Jul 2023
Likes
Job security and supporting manager
Dislikes
Appraisal and politics
Work Details
Work policy:
3 days/week from office
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Hyderabad / Secunderabad
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 11 Nov 2022
Likes
Job Security
Dislikes
Very Low Packages No Growth
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Top ICICI Lombard General Insurance Company Customer Service Manager Interview Questions
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Hyderabad / Secunderabad
Doctor Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 21 Jun 2022
Likes
Job security
Dislikes
Everything
Work Details
Joined with many hopes but no scope for growth at all
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Manager in
Hyderabad / Secunderabad
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 23 Oct 2021
Likes
Job security and on time salary
Dislikes
No work life balance, worst management, they don't even care about experienced employees life and situation they only wanted there work to be done under any circumstances
Work Details
Worst
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Manager in
Gachibowli
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 11 Jul 2021
Likes
Job security,work culture,management
Dislikes
Motivation must be there healthy communication must be there among team
Work Details
Average
Work timings: Flexible Timings
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
ICICI Lombard General Insurance Company.
Customer Service Manager in
Chennai
PMT Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Jun 2019
Likes
Job security and HR policies
Dislikes
Salary hikes too low
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about ICICI Lombard General Insurance Company's Customer Service Managers
Is ICICI Lombard General Insurance Company a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 10 employee reviews, it's clear that most customer service managers have an average experience working at ICICI Lombard General Insurance Company. Job Security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does ICICI Lombard General Insurance Company pay their Customer Service Managers well?
According to AmbitionBox reviews, ICICI Lombard General Insurance Company customer service managers rate their salary and benefits at 3.1 out of 5, based on 10 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Lombard General Insurance Company's customer service managers salaries here and to read reviews specifically about salary and benefits at ICICI Lombard General Insurance Company for customer service managers, click here.
How is the work culture at ICICI Lombard General Insurance Company for Customer Service Managers?
Work culture at ICICI Lombard General Insurance Company for customer service managers is rated 3.4 out of 5 by 10 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at ICICI Lombard General Insurance Company for customer service managers, click here.
How is the job security at ICICI Lombard General Insurance Company for Customer Service Managers?
Based on 10 reviews on AmbitionBox, ICICI Lombard General Insurance Company's customer service managers rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at ICICI Lombard General Insurance Company for customer service managers, click here.
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ICICI Lombard General Insurance Company Customer Service Manager Reviews by Locations