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ICICI Prudential Life Insurance Customer Service Manager Interview Questions and Answers

Updated 15 Feb 2024

ICICI Prudential Life Insurance Customer Service Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Oct 2019. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I have no question because I love Max life insurance and love Forever.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very marvelous and also very interesting because most of coleage is very intelligent and mostly I love this people because they are polished in their field.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be honest to the interviewer also be prepared about why u r leaving the last organization.

I applied via Campus Placement and was interviewed before Aug 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company, you will regret forever unless you want to be in the insurance sector.

No work life balance, toxic culture and people. Saturdays are working and people make you work even on holidays.

Think twice before entering this company and mostly this is not only my experience but for a lot of people. Most of them can't exit cause they are part of the system for long or have restricted skillset.

Don't ruin your life

I appeared for an interview before Aug 2020.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I was hired in campus recruitment drive, my only advice to you is just be confident out there, eat food from recruiters plate if they offer just be who you are, speak loud and clear.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2023.

Interview Preparation Tips

Topics to prepare for PNB MetLife Assistant Manager interview:
  • Types of insurance
  • Tax saving
  • Mutual funds and ulips
Interview preparation tips for other job seekers - Be confident and bold don't hesitate for asking any concerns, get a normal introduction of company before appearing for interview.

I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about your self
  • Q2. What is insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Insurance provides financial protection against unexpected events

    • Premiums are paid to the insurance company in exchange for coverage

    • Types of insurance include health, auto, home, and life insurance

    • Insurance policies have terms and conditions that must be followed to receive benefits

    • Insurance companies use actuarial

  • Answered by AI
  • Q3. How much knowledge you have about insurance
  • Ans. 

    I have a good understanding of insurance policies and their coverage.

    • I have worked in the insurance industry for 3 years

    • I have completed a course on insurance policies and their coverage

    • I have experience in handling insurance claims

    • I am familiar with different types of insurance such as life, health, auto, and home insurance

  • Answered by AI
  • Q4. Are you ready to work with us in lockdown situation

Interview Preparation Tips

Interview preparation tips for other job seekers - Wear formal dress be confident
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best for your new job and future 🎉🎉🎉🎉🎉🎉
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips be real and be honest while giving the HR round
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Skills evaluated in this interview

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ICICI Prudential Life Insurance Interview FAQs

How many rounds are there in ICICI Prudential Life Insurance Customer Service Manager interview?
ICICI Prudential Life Insurance interview process usually has 2 rounds. The most common rounds in the ICICI Prudential Life Insurance interview process are HR and Aptitude Test.

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ICICI Prudential Life Insurance Customer Service Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
ICICI Prudential Life Insurance Customer Service Manager Salary
based on 17 salaries
₹3.5 L/yr - ₹9.9 L/yr
At par with the average Customer Service Manager Salary in India
View more details

ICICI Prudential Life Insurance Customer Service Manager Reviews and Ratings

based on 13 reviews

4.8/5

Rating in categories

4.7

Skill development

4.2

Work-life balance

4.0

Salary

4.7

Job security

4.8

Company culture

4.6

Promotions

4.6

Work satisfaction

Explore 13 Reviews and Ratings
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