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ICICI Prudential Life Insurance

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4.1

based on 6k Reviews

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ICICI Prudential Life Insurance Customer Service Manager Interview Questions and Answers

Updated 15 Feb 2024

1 interview found

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Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via campus placement at Tagore College of Arts & Science, Chennai and was interviewed in Jan 2024.

2 Interview Rounds

1

Aptitude Test Round

Phrase and active voice and passive voice and more technical questions and arithmetic

2

HR Round (3 Questions)

  • Q1. Self intro and job releted questions
  • Q2. Salary expectation
  • Q3. What is accounting

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2024.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Your experience in non-clinical job
  • Q2. Your expected CTC
  • Q3. Job roll andpunctuality

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Experience details
  • Q2. Predict knowledge how to handle the customers
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Sep 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (3 Questions)

  • Q1. How you can identify if any manipulated.
  • Q2. How to negotiate on labor charges
  • Q3. How to inspect the hydrostatic loss
3

HR Round (2 Questions)

  • Q1. Tell me something about your self
  • Q2. Speak politely about your education and past relavent experience in brief also share details about your family

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is really awesome and I want to rejoin it if I get any opportunity in future
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Apr 2023.

2 Interview Rounds

1

Group Discussion Round

About general knowledge

2

HR Round (1 Question)

  • Q1. Required only previous company resignation last working date mention on mail.

Interview Preparation Tips

Interview preparation tips for other job seekers - Only knowledge about insurance and verbal english communication.

I applied via Naukri.com and was interviewed in Oct 2021.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Asked about previous working on which basis
2

Technical Round (1 Question)

  • Q1. Tell me what is your full process about health claims

Interview Preparation Tips

Interview preparation tips for other job seekers - Give the answers confidently....

I applied via Naukri.com and was interviewed in Feb 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me anything about my job role

I applied via Referral and was interviewed in Jul 2021.

3 Interview Rounds

Interview Questions

  • Q1. Questions regarding bodyshop related work under insurance (cashless and non clashless ) View Answers (1)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be knowledgeable and kind and honest

I applied via Referral and was interviewed before Oct 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (5 Questions)

  • Q1. Terms related to insurance like IMT
  • Q2. Perils of motor policy
  • Q3. Working of an IC ENGINE
  • Q4. How to handle customer and dealer channels
  • Q5. What was your previous job role

Interview Preparation Tips

Topics to prepare for ICICI Lombard General Insurance Company Customer Service Manager interview:
  • Motor Insurance
  • Automobile Engineering
  • General Insurance
Interview preparation tips for other job seekers - Immense pressure of work if you are a bachelor best company to learn and grow but if you are married it's gonna make your life hell

I applied via Referral and was interviewed before Jan 2020.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, my sincere advise is to don't join for low package it will impact your entire life

ICICI Prudential Life Insurance Interview FAQs

How many rounds are there in ICICI Prudential Life Insurance Customer Service Manager interview?
ICICI Prudential Life Insurance interview process usually has 2 rounds. The most common rounds in the ICICI Prudential Life Insurance interview process are Aptitude Test and HR.

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People are getting interviews through

based on 1 ICICI Prudential Life Insurance interview
Campus Placement
100%
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Low Confidence means the data is based on a small number of responses received from the candidates.
ICICI Prudential Life Insurance Customer Service Manager Salary
based on 18 salaries
₹3.1 L/yr - ₹9.9 L/yr
5% less than the average Customer Service Manager Salary in India
View more details

ICICI Prudential Life Insurance Customer Service Manager Reviews and Ratings

based on 13 reviews

4.9/5

Rating in categories

4.8

Skill development

4.2

Work-Life balance

4.0

Salary & Benefits

4.8

Job Security

4.8

Company culture

4.7

Promotions/Appraisal

4.7

Work Satisfaction

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