Amazon Kolkata Customer Service Manager Salaries by 4 Employees (Updated 2025)

0 - 10 years exp.

₹4.5 Lakhs - ₹12 Lakhs

Salary of majority employees

82% more than the average Customer Service Manager Salary in Internet Companies for 0 - 10 years of experience

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Last Updated: 16 Mar 2023

Companies similar to Amazon for Customer Service Manager in Kolkata

Amazon Customer Service Manager Salary

0 - 10 years exp. (4 salaries)

₹4.5 L/yr - ₹12 L/yr

Company name	Avg Annual Salary	Open Jobs
Wipro Customer Service Manager Salary 1 - 8 years exp. (8 salaries)	₹1.6 L/yr - ₹3.9 L/yr 76% less
ICICI Bank Customer Service Manager Salary 2 - 9 years exp. (22 salaries)	₹2.2 L/yr - ₹5.5 L/yr 52% less
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DCB Bank Customer Service Manager Salary 0 - 7 years exp. (12 salaries)	₹2.5 L/yr - ₹5.2 L/yr 58% less	9 job openings
ICICI Lombard General Insurance Company Customer Service Manager Salary 3 - 9 years exp. (10 salaries)	₹2.3 L/yr - ₹4.6 L/yr 53% less
AU Small Finance Bank Customer Service Manager Salary 5 - 8 years exp. (7 salaries)	₹4.7 L/yr - ₹6.1 L/yr 40% less	1 job opening

Customer Service Manager salary at Amazon ranges between ₹4.5 Lakhs to ₹12 Lakhs per year for employees with less than 1 year of experience to 10 years. Salary estimates are based on 4 latest salaries received from various employees of Amazon.

Experience wise Amazon Customer Service Manager salaries in Kolkata

Last Updated: 16 Mar 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.3 L/yr - ₹6 L/yr
1 year (AmbitionBox Estimate)	₹5.6 L/yr - ₹7.2 L/yr
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2 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹12.4 L/yr
3 years (AmbitionBox Estimate)	₹6.7 L/yr - ₹8.6 L/yr
4 years (AmbitionBox Estimate)	₹7.3 L/yr - ₹9.3 L/yr
5 years (AmbitionBox Estimate)	₹7.9 L/yr - ₹10 L/yr
6 years (AmbitionBox Estimate)	₹8.4 L/yr - ₹10.8 L/yr
7 years (AmbitionBox Estimate)	₹9 L/yr - ₹11.5 L/yr
8 years (AmbitionBox Estimate)	₹9.5 L/yr - ₹12.2 L/yr
9 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹12 L/yr
10 years (AmbitionBox Estimate)	₹10 L/yr - ₹21.3 L/yr

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Similar Designation salaries in Amazon

Customer Service Associate Salary

(298 salaries)

₹1 L/yr - ₹5 L/yr

Customer Service Executive Salary

(135 salaries)

₹1.1 L/yr - ₹5 L/yr

Customer Support Executive Salary

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₹1.92 L/yr - ₹4.5 L/yr

Customer Support Associate Salary

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₹1.8 L/yr - ₹4.38 L/yr

Customer Care Executive Salary

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₹1.2 L/yr - ₹5.2 L/yr

Customer Service Representative Salary

(12 salaries)

₹2.1 L/yr - ₹4 L/yr

Top skills at Amazon for Customer Service Manager

Customer Service Team Handling People Management Customer Service Management Project Management Process Excellence customer support Six Sigma Team Management Bpo Operations E-commerce Web Services Lean Customer Service Delivery Contact Center Operations

Salary related reviews for Amazon

Process Associate in Lucknow

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

5.0

for Salary and Benefits

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Customer Service Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Sep 2024

5.0

for Salary and Benefits

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Dislikes

Sometimes the shift timings are a little tough!!

Customer Support Associate in Coimbatore (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2024

2.0

for Salary and Benefits

Likes

I joined on sep 2020 as a contractual employee but due to god grace got converted to permanent employee during 2020 21 the work culture the management level was good but slowly things got changed.

Dislikes

...No promotions i’m working as customer support associate for almost 4 years No proper salary hike Managerial level people will make us work as a robot Work life balance is gone because the shift gets changed on monthly basis We are forced to work overtime and extra time during peak days will get extra payment but its very difficult to work as the call flow will be high and no time for us to take rest

Customer Service Executive in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2024

1.0

for Salary and Benefits

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Process Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 14 Apr 2024

1.0

for Salary and Benefits

Likes

Salary is credited on time

Dislikes

No work life balance. Work process is very unclear and it is only expected that associates have to apologize to the customers multiple times on a call to get a yes , even the idea of this is absurd

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a social media specialist

Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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Amazon Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Amazon Kolkata?

Customer Service Manager salary at Amazon in Kolkata ranges between ₹4.5 Lakhs to ₹12.0 Lakhs for less than 1 year of experience to 10 years. According to our estimates it is 82% more than the average Customer Service Manager Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Amazon Kolkata.

How does the salary of a Customer Service Manager at Amazon Kolkata compare with the average salary range for this job?

The average salary of a Customer Service Manager at Amazon is 82% more than the average salary of a Customer Service Manager in Kolkata. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Manager at Amazon?

Customer Service, Team Handling, People Management, Customer Service Management and Project Management are some of the popular skills required to work as a Customer Service Manager at Amazon Kolkata.

What is the salary of a Customer Service Manager in companies similar to Amazon in Kolkata?

AU Small Finance Bank Customer Service Manager Salary - ₹4.7 Lakhs to ₹6.1 Lakhs per year
ICICI Bank Customer Service Manager Salary - ₹2.2 Lakhs to ₹5.5 Lakhs per year
ICICI Lombard General Insurance Company Customer Service Manager Salary - ₹2.3 Lakhs to ₹4.6 Lakhs per year
DCB Bank Customer Service Manager Salary - ₹2.5 Lakhs to ₹5.2 Lakhs per year
Wipro Customer Service Manager Salary - ₹1.6 Lakhs to ₹3.9 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at Amazon in Kolkata?

The estimated take-home salary of a Customer Service Manager at Amazon ranges between ₹67,935 per month to ₹69,677 per month in Kolkata. The take-home salary calculation is based on the average Amazon Customer Service Manager salary in India which ranges between ₹4.5 Lakhs to ₹12.0 Lakhs per year for employees with less than 1 year of experience to 10 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at Amazon in Kolkata?

According to AmbitionBox, 100% of the Amazon Customer Service Managers in Kolkata reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Amazon Customer Service Manager Salaries in Kolkata

Amazon Customer Service Manager salary in Kolkata ranges between ₹4.5 Lakhs to ₹12 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Amazon latest salaries received from various employees of Amazon.