Customer Service Manager Salary in Kolkata

Likes

Salary is on time Holidays are flexible Co workers are nice Portfolio provided is nice

Dislikes

The seniors are not helpful at all They dont want to take risk No learning factor No training is done Since day 1 PIP dhamki is given

Likes

We can learn skills

Dislikes

We don't get any appreciation for what we done and also 2023-24 FY I didn't get bonus because LMS not completion I think that is not correct For operations we don't get any incentives so we will wait for bonus so that's why

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well.

Likes

Employee home loan facility for staff at lesser rate of interest ....nearly 50% less rest is ok ok

Dislikes

...ime extended working hours .....Which somewhere it disturbs work life balance... Salary hike is average and bonus depends on work

Likes

Loan process and software is fast and secured, culture is quit good, work satisfaction is also good,salary is on time.

Dislikes

Company policies is good but Managers not implemented well some of managers is comes from other microfinances and they implemented other company policies here these very crucial problem and that cause Company hiring rate is very high(जिस कंपनी में hiring ज्यादा है वहा कुछ तो गडबड है 😁)