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4.0

based on 4.3k Reviews

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BigBasket Customer Support Associate Reviews

based on 18 reviews
Updated 3 Oct, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.5

Work Satisfaction

3.3

Company culture

3.2

Job Security

3.2

Skill development

3.1

Work-Life balance

2.6

Salary & Benefits

2.6

Promotions/Appraisal

18 reviews found

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People also ask about BigBasket's Customer Support Associates

How is BigBasket to work for?
BigBasket is rated 3.6 out of 5, based on 18 reviews by employees on AmbitionBox. BigBasket is known for Work Satisfaction which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at BigBasket read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at BigBasket?
According to AmbitionBox ratings, BigBasket employees rate its salary and benefits as 2.6 out of 5. You can know more about BigBasket Salaries at AmbitionBox
How is the work culture at BigBasket?
Work culture is rated 3.3 at BigBasket by 18 employees. While job security is rated 3.2 and work-life balance is rated 3.1 at BigBasket. Read detailed reviews by employees of BigBasket on AmbitionBox.

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Gender Based Ratings for BigBasket Customer Support Associate

based on 17 reviews
5.0
Rated by 3 Women

Rated 5.0 for Job Security and 5.0 for Career Growth

women
3.5
Rated by 14 Men

Rated 3.6 for Work Satisfaction and 3.3 for Company Culture

men

Working Days for BigBasket Customer Support Associate

based on 18 reviews
Rotational Shift
70%
Monday to Saturday
15%
Other
15%

Work Timings for BigBasket Customer Support Associate

based on 18 reviews
Flexible timing
Strict (3pm - 12pm)
Strict (9am - 6pm)
50%
13%
6%
31% employees reported other strict timings

Shift Timings for BigBasket Customer Support Associate

based on 18 reviews
Day shift
Night shift
75%
25%

Business Travel for BigBasket Customer Support Associate

based on 18 reviews
No travel
75%
Within city
25%
BigBasket Customer Support Associate Salary
based on 113 salaries
₹1.6 L/yr - ₹3.5 L/yr
12% less than the average Customer Support Associate Salary in India
View more details
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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