BigBasket Pune Customer Service Executive Salaries by 70+ Employees (Updated 2024)

0 - 5 years exp.

₹1.2 Lakh - ₹3.8 Lakhs

Salary of majority employees

16% less than the average Customer Service Executive Salary in Internet Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 0 - 5 years exp. (46 salaries)	₹1.2 L/yr - ₹3.5 L/yr
Sales & Business Development Customer Service Executive Salary 1 - 4 years exp. (5 salaries)	₹2 L/yr - ₹3 L/yr
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Construction & Site Engineering Customer Service Executive Salary 0 - 2 years exp. (3 salaries)	₹1.8 L/yr - ₹2.8 L/yr
BFSI, Investments & Trading Customer Service Executive Salary Fresher (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
Engineering - Hardware & Networks Customer Service Executive Salary 1 year exp. (AmbitionBox Estimate)	₹1.7 L/yr - ₹2.9 L/yr

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Last Updated: 23 Nov 2024

Companies similar to BigBasket for Customer Service Executive in Pune

BigBasket Customer Service Executive Salary

0 - 5 years exp. (75 salaries)

₹1.2 L/yr - ₹3.8 L/yr

Company name	Avg Annual Salary	Open Jobs
Amazon Customer Service Executive Salary 0 - 7 years exp. (304 salaries)	₹1.2 L/yr - ₹6 L/yr 45% more
Flipkart Customer Service Executive Salary 0 - 5 years exp. (11 salaries)	₹1.4 L/yr - ₹3.5 L/yr 2% more
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Amazon Development Centre India Customer Service Executive Salary 0 - 6 years exp. (221 salaries)	₹1.2 L/yr - ₹5 L/yr 35% more
JustDial Customer Service Executive Salary 0 - 6 years exp. (23 salaries)	₹1.5 L/yr - ₹3.2 L/yr 2% less
Nature's Basket Customer Service Executive Salary 1 - 4 years exp. (3 salaries)	₹1.5 L/yr - ₹2.3 L/yr 23% less

Customer Service Executive salary at BigBasket ranges between ₹1.2 Lakh to ₹3.8 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 75 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Customer Service Executive salaries in Pune

Last Updated: 23 Nov 2024

Experience	Avg Annual Salary
Fresher (20 salaries)	₹1.2 L/yr - ₹3.5 L/yr
1 year (23 salaries)	₹1.5 L/yr - ₹2.8 L/yr
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2 years (20 salaries)	₹1.8 L/yr - ₹3.5 L/yr
3 years (6 salaries)	₹2.3 L/yr - ₹3.5 L/yr
4 years (5 salaries)	₹2 L/yr - ₹3.8 L/yr
5 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹5.2 L/yr

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Similar Designation salaries in BigBasket

Customer Support Executive Salary

(37 salaries)

₹1.65 L/yr - ₹3 L/yr

Customer Care Executive Salary

(31 salaries)

₹1.5 L/yr - ₹3 L/yr

Customer Service Associate Salary

(18 salaries)

₹1.5 L/yr - ₹3.4 L/yr

Customer Support Associate Salary

(17 salaries)

₹1.8 L/yr - ₹3 L/yr

Sales Executive Salary

(7 salaries)

₹2.4 L/yr - ₹4 L/yr

Customer Service Representative Salary

(4 salaries)

₹1.8 L/yr - ₹3 L/yr

Senior Customer Service Executive Salary

(3 salaries)

₹1.15 L/yr - ₹2.76 L/yr

Top skills at BigBasket for Customer Service Executive

customer support Customer Service chat Bpo Voice non voice Customer Handling Communication Skills Non Voice Process voice process Communication Skills bpo non voice Customer Handling voice Domestic BPO voice support

Salary related reviews for BigBasket

3.2

Rated by 12 employees for salary & benefits

Customer Service Executive in Pune

Customer Success, Service & Operations Department

2.0

• posted on 25 Jun 2021

1.0

for Salary and Benefits

Likes

I'm still working in bigbasket.as mah point of view no growth in this company...also after given lots of effort in work but there is no salary appraisal..no satisfied to work here..plz dont join..m still looking forward for another job right now.

Dislikes

No growth, no salary appraisal, no facilities, late salary given.

Customer Service Executive in Tin Factory

Customer Service Department

4.0

• posted on 09 Aug 2022

2.0

for Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

Customer Service Executive in Kolkata

Procurement & Supply Chain Department

5.0

• posted on 08 Apr 2021

5.0

for Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

I hv no bad experience in this company

Customer Service Executive in Bangalore / Bengaluru

Production, Manufacturing & Engineering Department

4.0

• posted on 23 Mar 2018

2.0

for Salary and Benefits

Likes

Team was very supportive, colleagues we're good, nice environment overall, but customers were irritative. Not bad not good

Dislikes

Salary is less, they were very strict about issueing day off's even though for emergency.

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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BigBasket Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at BigBasket Pune?

Customer Service Executive salary at BigBasket in Pune ranges between ₹1.2 Lakhs to ₹3.8 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 16% less than the average Customer Service Executive Salary in India. Salary estimates are based on 75 latest salaries received from various employees of BigBasket Pune.

How does the salary of a Customer Service Executive at BigBasket Pune compare with the average salary range for this job?

The average salary of a Customer Service Executive at BigBasket is 16% less than the average salary of a Customer Service Executive in Pune. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Executive at BigBasket?

customer support, Customer Service, chat, Bpo Voice and non voice are some of the popular skills required to work as a Customer Service Executive at BigBasket Pune.

Which similar companies are paying more than BigBasket to a Customer Service Executive in Pune?

Amazon Customer Service Executive Salary - ₹1.2 Lakhs to ₹6.0 Lakhs per year
Amazon Development Centre India Customer Service Executive Salary - ₹1.2 Lakhs to ₹5.0 Lakhs per year
Flipkart Customer Service Executive Salary - ₹1.4 Lakhs to ₹3.5 Lakhs per year

What is the salary of a Customer Service Executive in companies similar to BigBasket in Pune?

JustDial Customer Service Executive Salary - ₹1.5 Lakhs to ₹3.2 Lakhs per year
Nature's Basket Customer Service Executive Salary - ₹1.5 Lakhs to ₹2.3 Lakhs per year

What is the estimated take home salary of a Customer Service Executive at BigBasket in Pune?

The estimated take-home salary of a Customer Service Executive at BigBasket ranges between ₹18,277 per month to ₹19,966 per month in Pune. The take-home salary calculation is based on the average BigBasket Customer Service Executive salary in India which ranges between ₹1.2 Lakhs to ₹3.8 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Executive at BigBasket in Pune?

According to AmbitionBox, 56% of the BigBasket Customer Service Executives in Pune reported a notice period of 15 days or less, 40% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 27 responses on AmbitionBox in last 2 years.

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BigBasket Customer Service Executive Salaries in Pune

BigBasket Customer Service Executive salary in Pune ranges between ₹1.2 Lakh to ₹3.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 75 BigBasket latest salaries received from various employees of BigBasket.