BigBasket Uttarpara Customer Service Executive Salaries by Employees (Updated 2025)

Top skills at BigBasket for Customer Service Executive

customer support Customer Service chat Bpo Voice non voice Customer Handling Communication Skills Non Voice Process voice process Communication Skills bpo non voice Customer Handling voice Domestic BPO voice support

Salary related reviews for BigBasket

Customer Service Executive in Tin Factory

Customer Service Department

4.0

• posted on 09 Aug 2022

2.0

for Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Work satisfaction - Good

+1 more

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

Salary - Poor

+2 more

Customer Service Executive in Kolkata

Procurement & Supply Chain Department

5.0

• posted on 08 Apr 2021

5.0

for Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

I hv no bad experience in this company

Customer Service Executive in Bangalore / Bengaluru

Production, Manufacturing & Engineering Department

4.0

• posted on 23 Mar 2018

2.0

for Salary and Benefits

Likes

Team was very supportive, colleagues we're good, nice environment overall, but customers were irritative. Not bad not good

Skill development - Good

+3 more

Dislikes

Salary is less, they were very strict about issueing day off's even though for emergency.

Salary - Poor

+1 more

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Salary - Good

+2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Skill development - Poor

+3 more

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.