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BigBasket Customer Service Associate salaries in Kolkata (Updated 2025)

Annual salary range
0 - 2 years exp.
₹1.6 Lakh - ₹2.4 Lakhs
Salary of majority employees
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24% less than the average Customer Service Associate Salary in Internet Companies for 0 - 2 years of experience

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Last Updated: 8 Mar 2025

Companies similar to BigBasket for Customer Service Associate in Kolkata

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BigBasket Customer Service Associate Salary

0 - 2 years exp. (9 salaries)
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₹1.6 L/yr - ₹2.4 L/yr

vs
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Amazon Customer Service Associate Salary

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₹1 L/yr - ₹5.3 L/yr

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Flipkart Customer Service Associate Salary

0 - 4 years exp. (11 salaries)
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₹1 L/yr - ₹3 L/yr

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Reliance Retail Customer Service Associate Salary

0 - 6 years exp. (106 salaries)
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₹0.7 L/yr - ₹3 L/yr

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Swiggy Customer Service Associate Salary

0 - 2 years exp. (3 salaries)
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₹1.8 L/yr - ₹3.2 L/yr

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Spencer's Retail Customer Service Associate Salary

1 - 4 years exp. (8 salaries)
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₹1 L/yr - ₹1.8 L/yr

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Amazon Development Centre India Customer Service Associate Salary

0 - 6 years exp. (166 salaries)
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₹1.3 L/yr - ₹4.8 L/yr

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PolicyBazaar Customer Service Associate Salary

1 - 3 years exp. (3 salaries)
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₹3 L/yr - ₹3.4 L/yr

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Customer Service Associate salary at BigBasket ranges between ₹1.6 Lakh to ₹2.4 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 9 latest salaries received from various employees of BigBasket.

Latest annual salaries shared by BigBasket Customer Service Associate in Kolkata

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Experience wise BigBasket Customer Service Associate salaries in Kolkata

Last Updated: 8 Mar 2025

Experience Avg Annual Salary
Fresher  (3 salaries)

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₹1.6 L/yr - ₹3.6 L/yr
1 year  (4 salaries)

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₹1.6 L/yr - ₹3.8 L/yr
2 years (AmbitionBox Estimate)

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₹1.7 L/yr - ₹4 L/yr

Similar Designation salaries in BigBasket

Customer Care Executive Salary
(4 salaries)
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₹2.61 L/yr - ₹3.4 L/yr

Top skills at BigBasket for Customer Service Associate

Customer Service Communication Skills customer support voice process customer care Customer Handling Inbound Process inbound voice process ITES inbound Customer Service Voice Calling Operations Complaints
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Salary related reviews for BigBasket

Customer Support Executive in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2023
4.0
 for  Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

read more
  • Salary - Good
    • +2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

read more
  • Skill development - Poor
    • +3 more

Senior Associate in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 02 May 2022
1.0
 for  Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

read more
  • Salary - Bad
    • +6 more

Team Lead in Guntur Kakani Road Auto Nagar

Other Department

5.0
  •  posted on 13 Jan 2022
5.0
 for  Salary and Benefits

Likes

Bigbasket is a largest digital marketing this is helpful is old age people s is order in our home the deleviry boy go the coustamer near home give to a coustmer

read more
  • Salary - Excellent
    • +6 more

Dislikes

This is simply work and somtime s preshar and best salary give the company mostly is See the experience candidate s is give a prey arty finally this is the Excellent company

read more

Customer Service Executive in Tin Factory

Customer Service Department

4.0
  •  posted on 09 Aug 2022
2.0
 for  Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

  • Work satisfaction - Good
    • +1 more

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

read more
  • Salary - Poor
    • +2 more

Customer Support Associate in Bangalore Rural

OPPERATIONS Department

3.0
  •  posted on 03 Jan 2022
1.0
 for  Salary and Benefits

Likes

Nothing has of much i liked to work in bigbasket apart of the team meats

  • Skill development - Good
    • +2 more

Dislikes

...there is no proper timing for meeting according to the shift timings working 3.7 months no salary hike in bigbasket i couldn't find any growth in that organization which made me to leave the job

read more
  • Salary - Bad
    • +2 more
see more salary related reviews

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2w (edited)
an associate vice president
Offer Accepted
I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more
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BigBasket Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at BigBasket Kolkata?
Customer Service Associate salary at BigBasket in Kolkata ranges between ₹1.6 Lakhs to ₹2.4 Lakhs for less than 1 year of experience to 2 years. According to our estimates it is 24% less than the average Customer Service Associate Salary in India. Salary estimates are based on 9 latest salaries received from various employees of BigBasket Kolkata.
How does the salary of a Customer Service Associate at BigBasket Kolkata compare with the average salary range for this job?
The average salary of a Customer Service Associate at BigBasket is 24% less than the average salary of a Customer Service Associate in Kolkata. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Associate at BigBasket?
Customer Service, Communication Skills, customer support, voice process and customer care are some of the popular skills required to work as a Customer Service Associate at BigBasket Kolkata.
Which similar companies are paying more than BigBasket to a Customer Service Associate in Kolkata?
  • Amazon Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.3 Lakhs per year
  • PolicyBazaar Customer Service Associate Salary - ₹3.0 Lakhs to ₹3.4 Lakhs per year
  • Amazon Development Centre India Customer Service Associate Salary - ₹1.3 Lakhs to ₹4.8 Lakhs per year
  • Swiggy Customer Service Associate Salary - ₹1.8 Lakhs to ₹3.2 Lakhs per year
  • Flipkart Customer Service Associate Salary - ₹1.0 Lakhs to ₹3.0 Lakhs per year
What is the salary of a Customer Service Associate in companies similar to BigBasket in Kolkata?
  • Reliance Retail Customer Service Associate Salary - ₹0.7 Lakhs to ₹3.0 Lakhs per year
  • Spencer's Retail Customer Service Associate Salary - ₹1.0 Lakhs to ₹1.8 Lakhs per year
What is the estimated take home salary of a Customer Service Associate at BigBasket in Kolkata?
The estimated take-home salary of a Customer Service Associate at BigBasket ranges between ₹15,198 per month to ₹16,783 per month in Kolkata. The take-home salary calculation is based on the average BigBasket Customer Service Associate salary in India which ranges between ₹1.6 Lakhs to ₹2.4 Lakhs per year for employees with less than 1 year of experience to 2 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Associate at BigBasket in Kolkata?
According to AmbitionBox, 80% of the BigBasket Customer Service Associates in Kolkata reported a notice period of 15 days or less, 10% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 10 responses on AmbitionBox in last 2 years.

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BigBasket Customer Service Associate salary in Kolkata ranges between ₹1.6 Lakh to ₹2.4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 9 BigBasket latest salaries received from various employees of BigBasket.