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4.0

based on 25.8k Reviews

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Amazon Customer Service Associate salaries in Kolkata (Updated 2025)

Annual salary range
0 - 10 years exp.
₹1 Lakh - ₹5.3 Lakhs
Salary of majority employees
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24% more than the average Customer Service Associate Salary in Internet Companies for 0 - 10 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
0 - 10 years exp. (212 salaries)
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₹1.1 L/yr - ₹5.3 L/yr

Finance & Accounting
Customer Service Associate Salary
0 - 2 years exp. (10 salaries)
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₹1.9 L/yr - ₹3.9 L/yr

Sales & Business Development
Customer Service Associate Salary
0 - 4 years exp. (9 salaries)
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₹1.4 L/yr - ₹4 L/yr

Engineering - Software & QA
Customer Service Associate Salary
0 - 3 years exp. (4 salaries)
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₹1.7 L/yr - ₹3.6 L/yr

Human Resources
Customer Service Associate Salary
0 - 5 years exp. (3 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

View all

Last Updated: 18 Mar 2025

Companies similar to Amazon for Customer Service Associate in Kolkata

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Amazon Customer Service Associate Salary

0 - 10 years exp. (325 salaries)
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₹1 L/yr - ₹5.3 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Teleperformance Customer Service Associate Salary

0 - 8 years exp. (1.2k salaries)
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₹1 L/yr - ₹5.2 L/yr

arrow icon 22% less
 5 job openings
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Tech Mahindra Customer Service Associate Salary

0 - 6 years exp. (494 salaries)
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₹1 L/yr - ₹5.3 L/yr

arrow icon 22% less
 1 job opening
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Concentrix Corporation Customer Service Associate Salary

0 - 8 years exp. (186 salaries)
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₹1.4 L/yr - ₹5.6 L/yr

arrow icon 6% less
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Amazon Development Centre India Customer Service Associate Salary

0 - 6 years exp. (177 salaries)
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₹1.3 L/yr - ₹4.8 L/yr

arrow icon 5% less
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Fusion CX Customer Service Associate Salary

0 - 5 years exp. (160 salaries)
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₹1 L/yr - ₹2.2 L/yr

arrow icon 60% less
 8 job openings
Customer Service Associate salary at Amazon ranges between ₹1 Lakh to ₹5.3 Lakhs per year for employees with less than 1 year of experience to 10 years. Salary estimates are based on 325 latest salaries received from various employees of Amazon.

Latest annual salaries shared by Amazon Customer Service Associate in Kolkata

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Experience wise Amazon Customer Service Associate salaries in Kolkata

Last Updated: 18 Mar 2025

Experience Avg Annual Salary
Fresher  (94 salaries)

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₹1.5 L/yr - ₹3.5 L/yr
1 year  (94 salaries)

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₹1 L/yr - ₹4.8 L/yr
2 years  (66 salaries)

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₹1.8 L/yr - ₹5 L/yr
3 years  (34 salaries)

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₹1.5 L/yr - ₹4 L/yr
4 years  (23 salaries)

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₹2 L/yr - ₹5.3 L/yr
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Similar Designation salaries in Amazon

Customer Service Executive Salary
(151 salaries)
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₹1.1 L/yr - ₹5 L/yr
Senior Associate Salary
(88 salaries)
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₹2.3 L/yr - ₹7.5 L/yr
Process Associate Salary
(76 salaries)
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₹1.55 L/yr - ₹4.8 L/yr
Customer Support Associate Salary
(50 salaries)
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₹1.8 L/yr - ₹6 L/yr
Customer Support Executive Salary
(46 salaries)
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₹1.86 L/yr - ₹4.5 L/yr
Customer Care Executive Salary
(38 salaries)
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₹1 L/yr - ₹4 L/yr
Customer Service Representative Salary
(13 salaries)
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₹2.1 L/yr - ₹4 L/yr
Customer Service Manager Salary
(4 salaries)
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₹4.5 L/yr - ₹12 L/yr
Senior Customer Service Executive Salary
(3 salaries)
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₹3.03 L/yr - ₹3.54 L/yr

Top skills at Amazon for Customer Service Associate

Customer Service customer support customer care voice process bpo international bpo Communication Skills International Voice Process international call center Customer Handling Internet Explorer MS Outlook call center Conflict Resolution ITES

Salary related reviews for Amazon

4.5

Rated by 27 employees for salary & benefits

Customer Service Associate in Kolkata

Customer Service Department

4.0
  •  posted on 07 Jul 2021
5.0
 for  Salary and Benefits

Likes

...mployees. Whether giving additional support during COVID or giving out freebies. Overall everything is fine in terms of culture, work life balance and compensation.

read more
  • Salary - Excellent
    • +4 more

Dislikes

Nothing bad, at times calls get hectic but that too gets balanced in next few days.

  • Job security - Poor

Customer Service Associate in Kolkata

Vcs Department

5.0
  •  posted on 06 Dec 2020
5.0
 for  Salary and Benefits

Likes

...ent to work. They have given us amazing support throughout the duration of work. Salary is better than any other company. If you can negotiate you can get higher salary.

read more
  • Salary - Excellent
    • +5 more

Dislikes

Even after performing good in your role you will not get converted to full time employee..

  • Job security - Bad

Customer Service Associate in Kolkata (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 23 Sep 2024
5.0
 for  Salary and Benefits

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Sometimes the shift timings are a little tough!!

Customer Service Associate in Pune

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 07 Jan 2023
3.0
 for  Salary and Benefits

Likes

The work life balance is good. For a customer service associate, you are never forced to do any overtime. The max overtime you may do is 1 hour post your shift.

read more
  • Job security - Excellent
    • +3 more

Dislikes

The salary is too low. The annual raise that you get is peanuts. Growth wise also it is not good. 6 years working but still the salary is lower than 4 LPA

read more

Customer Service Associate in Pune

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 06 Feb 2020
5.0
 for  Salary and Benefits

Likes

...forward for carrer growth as it has number of opportunities for Engineers too. Among all the BPO's Amazon is providing good salaries and compensation. Cafetria food is good and what I love is all the counters are available 24×7. Also the transport facility they provide is awesome and they pick up and drop the employee exactly in the front gate of home. Looking forward to re join the Amazon.

read more
  • Salary - Excellent
    • +6 more

Dislikes

70% of employees they hire on contract. And after end of contract they only look the specific performance i.e only form one OU. I worked in 3 OU ( NA retail, SPECS, CA retail) within 5 months. I did my excellent performance in other skills. But they only count my 1 OU ( for which I was hire. NA Retail ) which was down. I think they should look after all the performance.

read more
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Amazon Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Amazon in Kolkata?
The average salary of a Customer Service Associate at Amazon in Kolkata typically ranges from ₹1.0 Lakhs to ₹5.3 Lakhs per year, depending on experience (from Fresher to 10 years).

The top 10% of Customer Service Associate in Kolkata at Amazon earn more than ₹3.6 Lakhs per year, and the top 1% earn over ₹4.9 Lakhs per year. Customer Service Associate Salaries at Amazon can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 300+ Amazon employees in India.
What is the estimated take home salary of a Customer Service Associate at Amazon in Kolkata?
The estimated take-home salary of a Customer Service Associate at Amazon in Kolkata typically ranges from ₹26,427 to ₹27,845 per month. This is based on the average salary range of ₹1.0 Lakhs to ₹5.3 Lakhs per year for employees with experience ranging from Fresher to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 300+ salaries received from various employees of Amazon. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Associate at Amazon in Kolkata?
To be a Customer Service Associate at Amazon in Kolkata, the key skills required include:

  • - Customer Service
  • - customer support
  • - customer care
  • - voice process
  • - bpo

These skills are highly valued at Amazon and are crucial for successful performance in a Software Engineering role.
What is the salary of a Customer Service Associate in companies similar to Amazon in Kolkata?
The salary of a Customer Service Associate at companies similar to Amazon in Kolkata varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Amazon Development Centre India ₹1.3 Lakhs to ₹4.8 Lakhs per year
Concentrix Corporation ₹1.4 Lakhs to ₹5.6 Lakhs per year
Tech Mahindra ₹1.0 Lakhs to ₹5.3 Lakhs per year
Teleperformance ₹1.0 Lakhs to ₹5.2 Lakhs per year
Fusion CX ₹1.0 Lakhs to ₹2.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Associate at Amazon in Kolkata?
The salary growth for a Customer Service Associate at Amazon in Kolkata depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in Kolkata can expect the following growth trajectory at Amazon:

Experience Average Salary Range
Fresher ₹1.5 Lakhs to ₹3.5 Lakhs per year
1 year ₹1.0 Lakhs to ₹4.8 Lakhs per year
2 years ₹1.8 Lakhs to ₹5.0 Lakhs per year
3 years ₹1.5 Lakhs to ₹4.0 Lakhs per year
and so on.

Tell us how to improve this page.

Amazon Customer Service Associate salary in Kolkata ranges between ₹1 Lakh to ₹5.3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 325 Amazon latest salaries received from various employees of Amazon.