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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Amazon Customer Service Associate Reviews
Overall Rating
based on 1.3k
reviews
What employees say about Amazon?
Insights from employee reviews on AmbitionBox
Workplace insights
Permanent work from home
77% employees reported
Rotational Shift
72% employees reported
Flexible timing
60% employees reported
No travel
84% employees reported
View more detailed insights
Gender based rating
Rated by Women
515 reviews
Rated by Men
655 reviews
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an assistant manager
2w
How I landed my first few internships, no sugarcoating, honest truth➡️
Internship hunting was tough.
I applied everywhere. Naukri, Indeed, career pages… and most of the time? SILENCE.
Then, a senior told me about this whatsapp group where you get direct HR contacts from top companies like Microsoft, Google, Amazon, Zomato, Tata etc.
I was doubtful. (HRs ghost most of the time anyway 😬)
But I tried. Cold-mailed. Followed up. And guess what?
STILL NOTHING!
Because the fact is that most of the times such groups and communities are used for marketing and not for actually helping candidates.
So I got back to job portals and kept on applying for another few months, and FINALLY...
Still no response!
Then I finally called my uncle who was working in a big Mnc. Got real responses, real conversations, referrals and eventually, an internship!
So the honest fact about jobs & internships is, NETWOKING is very important!
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Customer Service Associate interview
Q1. What is the difference between a good customer service and bad customer ser ... read more
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Customer Service Associate interview
Q2. What's the role of customer service associate?
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Customer Service Associate interview
Q3. If a problem how long prolong and hold the calo
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Customer Service Associate interview
Q4. How will you deal if the customer is angry?
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Customer Service Associate interview
Q5. Wich programming languages do you use in your work
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Customer Service Associate Jobs at Amazon
People also ask about Amazon's Customer Service Associates
How is Amazon to work for?
Amazon is rated 4.2 out of 5, based on 1.3k reviews by employees on AmbitionBox.
Amazon is known for Company culture which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon?
According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 4.1 out of 5. You can know more about Amazon Salaries at AmbitionBox
How is the work culture at Amazon?
Work culture is rated 4.4 at Amazon by 1.3k employees. While job security is rated 3.9 and work-life balance is rated 4.2 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.
Is work from home available in Amazon?
According to AmbitionBox, 77% Amazon employees work from home permanently, 1% work from office 3 days/week, and 2% work from office 2 days/week (based on 119 AmbitionBox reviews in last 6 months).
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22%
more
than the average Customer Service Associate Salary in India
View more details
Office cab/shuttle
133 total
responses
Free meal
94 total
responses
International/On-site exposure
25 total
responses
Joining bonus
3 total
responses
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